July 2008
The CBORD Group, Inc.
The CBORD Group, Inc. - Connecting with patients, guests, and employees!
CBORD News
Banner Health Partners with CBORD to Develop an Enterprise-Wide Model for Sharing Technology
CBORD Announces Integrated Security Solutions Group
CBORD's 30th Annual User Group Conference Focused on Training, Education, and Exploration
CBORD Excellence Awards Presented at 30th Annual User Group Conference

Client Support and Training

Solutions
for Healthcare Facilities Over 200 Beds
Cashless Solutions
Catering Solutions
Food Service Solutions
Integrated Security Solutions
Nutrition Service Solutions
Online and Kiosk-based Ordering Solutions
Room Service Solutions

Solutions
for Healthcare Facilities 200 Beds and Under
Cashless Solutions
Nutrition and Food Service Solutions
Online and Kiosk-based Ordering Solutions

Order supplies online - shop.cbord.com!

Industry Links
ADA
AHA
ASHFSA
HFM

Release Notes
Foodservice & Nutrition Service Suites
EventMaster
Odyssey Systems
A Bimonthly Bulletin for Healthcare Users of CBORD Products
This bimonthly newsletter serves as a means for our Healthcare market users to keep up to date on the very latest CBORD developments, upgrades, and training opportunities!

IN THIS ISSUE:

The Reading Hospital and Medical Center Wins by Losing the Cash
The Reading Hospital and Medical Center Wins by Losing the Cash
In 2001, The Reading Hospital and Medical Center, in West Reading, Pennsylvania, moved from cash-only transactions to the Odyssey PCS cashless card system. Today 85% of transactions are card based, saving the hospital money, speeding up lines, and improving satisfaction.   More »

Enterprise Transaction Manager Version 3 Now Moves Clinical Data
Data movement technology included in latest version of Foodservice Suite and Nutrition Service Suite
Versions 6.7.100 of Foodservice Suite and Nutrition Service Suite include the greatly enhanced version 3 of the Enterprise Transaction Manager, designed to let you share data between multiple distributed databases. The latest version allows distribution of nutritional clinical information. Read on for more information on this exciting new capability!   More »

Odyssey PCS One-Card System News
If you recently upgraded to Odyssey PCS version 4.1.2, you may not be aware that we changed the way Odyssey logs import details. In this article you'll also find information on Odyssey 4.x's ability to email reports, as well as a call for beta sites for a recurring-deposits functionality for the ManageMyID web-based card account management tool.   More »

Contacting CBORD's Support Center
Take advantage of our online support options!
Are you familiar with all the ways to contact CBORD's support center? Did you know there are several quick and easy options to obtaining support via the Internet? The following article describes all the support options available. Check it out!   More »

New Email Address for the Order Desk
If you've worked with your sales rep, received a quote, and are now ready to place an order, CBORD has a new Order Desk email address you can use to expedite your order!   More »

Training Opportunities at CBORD's Education Facility
Are you getting the most out of your CBORD system? We invite you to take advantage of the summer weather and visit our client-training facility in Farmington, located in New York's beautiful Finger Lakes region. Read on to view the current schedule.   More »

Change Is in the Air: HFM Members Set the Bar for Healthcare Food Service Trends
CBORD client Morris Hospital featured in article
The National Society for Healthcare Foodservice Management (HFM) recently examined emerging trends in the healthcare food service industry, including room service, dining facility renovations, and cashless systems. CBORD client Nancy Stewart, Manager of Nutrition Services at Morris Hospital in Illinois, was interviewed for the article.
Reprinted, with permission, from HFM's innovator, Spring 2008.  
More »

Thanks!
Thanks to the 314 clients who participated in our 2008 Client Satisfaction Survey, and congratulations to Gwen Daley, winner of the iPod classic, and Christine Saxon, winner of the Canon PowerShot digital camera! We at CBORD are grateful for all our clients' feedback and will use the information you provided us to improve our products and services.  

Upcoming Webinars
Automate Inventory Management and Lower Expenses
Powerful New Features Now Available in EventMaster PLUS! and NetCatering 4.7.100
Unit Orders - Allocate the Expenses and Streamline the Process

Upcoming Events
There are no upcoming industry event listings for Healthcare Facilities.

Visit cbord.com for more information about the latest from CBORD.

Attention Food Service Managers: Click here to take our food cost survey

Video Features
South Eastern Sydney & Illawarra Area Health Service Chooses CBORD to Ensure Patient Safety and Improve Efficiencies
Temple University Health System: Selects CBORD for Ease of Integration
University of Iowa Hospitals and Clinics: Best Practices for Integrating Multiple CBORD Systems
Newsletter editor: Lindsey White • ldw@cbord.com

The CBORD Group, Inc., 61 Brown Rd., Ithaca, NY 14850 • 607.257.2410 • Fax 607.257.1902 • sales@cbord.com

© 2009 The CBORD Group, Inc. All rights reserved. CBORD is a registered trademark of The CBORD Group, Inc.
All other brand and product names are believed to be trademarks, registered trademarks, or service marks of their respective owners.

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