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Client Success Stories

Here are the most recent success stories. You can also see the complete list.

Iowa State University

Iowa State University

Integrated solutions from CBORD help Iowa State University improve accuracy, efficiency, and service. Read on to learn how the university takes advantage of integrated solutions for food service, catering, online ordering, campus card operations, online ordering, and more.

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Miami University of Ohio

Miami University of Ohio

A long-time CBORD customer in the food service arena, Miami University of Ohio recently improved security for its 16,000+ students with a full campus security implementation completed as a single project in a short timeframe. CBORD's CS Access™ was implemented to secure more than 4,200 interior and 325 exterior doors with the AD-Series electronic locks and Schlage® aptiQ™ contactless secure credentials from Ingersoll l Rand Security Technologies. The result proved to be one of the largest access control installations of its kind, with unique mobile features for door access and "master key" privilege elevation.

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Singapore American School

Singapore American School

Singapore American School (SAS) has long been considered a high-tech institution. Its modern and well-appointed campus, wireless Internet access, and technology-rich classrooms provide an educational experience designed with the next generation in mind. In spite of this, however, its cafeterias operated on an outdated coupon and cash system. The search for a one-card solution stemmed from parent requests for a more child-friendly approach to school lunch payment. SAS issued a request for proposals, ultimately selecting the CS Gold® one-card system from CBORD.

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Mercy St. Charles Hospital

Mercy St. Charles Hospital

More and more healthcare organizations are leveraging their technology and sharing databases between facilities. This can be a very efficient way to manage data and operate systems, allowing multiple organizations to benefit. It usually starts with a "champion" who brings in new technology and makes it a success. The next step is to share the success among partners.

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Video Features

Illinois Institute of Technology (IIT)
Illinois Institute of Technology integrates access, video, and housing management
Odyssey PCS™ and Odyssey HMS™ handle the Illinois Institute of Technology's (IIT) housing accounts, facilities, meal plans, and activities, while CBORD's CS Access™ Link and the NiceVision surveillance system from NICE Systems help monitor security on campus.
Iowa State University
ISU is a cutting-edge technological institution, thanks in part to integrated CBORD systems
As Iowa State University’s systems have grown, it has become apparent just how crucial CBORD’s integrated systems are: not having to integrate disparate systems from multiple vendors themselves has saved ISU money, time, and labor, and has helped to ensure accuracy.
Laguna Honda Hospital
Dietitians at Laguna Honda Hospital use CBORD software to create specific nutritional plans to accommodate residents' food allergies and preferences
Located in San Francisco, CA, Laguna Honda Hospital serves a diverse population. While it can be challenging to serve people from multiple cultures out of one large central kitchen, Foodservice Suite® and Nutrition Service Suite® make the challenge more manageable. The hospital is also committed to its sustainable food movement; CBORD software allows Laguna Honda Hospital to know what percentage of food is sustainable and organic.
New York-Presbyterian Hospital
New York-Presbyterian Hospital uses CBORD products to increase automation, improve operations, and reduce inefficiencies
Sharon Solomon and Graham Gulian of NY Presbyterian Hospital took the initiative to identify areas where their organization was not using CBORD's products to their full potential. For a multi-site organization that serves approximately 1.6 million meals per year, increasing automation, improving operations, and reducing inefficiencies are crucial. NY Presbyterian Hospital is well on its way to achieving those goals.
South Eastern Sydney and Illawarra Area Health Service (SESIAHS)
South Eastern Sydney & Illawarra Area Health Service Chooses CBORD to Ensure Patient Safety and Improve Efficiencies
SESIAHS uses CBORD's Foodservice Suite and Nutrition Service Suite to mange a very large operation in Australia.
St Vincents and Mater Health (NSW, Australia)
St Vincents and Mater Health improves patient nutrition and satisfaction with CBORD Room Service at the bedside
The program at St Vincents and Mater Health operates real-time with up-to-the-second diet order information. As the order is entered, the nutrition assistants can see if something does not comply with the patient's diet, and they can view a list of alternate choices. Armed with this information, they can educate the patient and negotiate a compliant alternative.

View the Asia-Pacific CBORD eNewsletter.
St. Jude Medical Center
CBORD software makes room service and dining easy, freeing up the food service team to focus on their top priorities: patient safety and satisfaction
The St. Jude team is a pioneer in developing a hybrid room service process. Using CBORD Room Service on tablets, they developed a process that has increased patient satisfaction and helped streamline ordering and inventory. Additionally, the St. Jude team has implemented an extremely successful payroll deduction program, resulting in 85 percent of employees using the system.
Sutter Health Sacramento Sierra Region
Systems Technician Rosie Niz maximizes the benefit of CBORD systems across nine healthcare facilities
Rosie Niz displays expertise in managing an enterprise system and keeping six hospital networks running smoothly, resulting in improved efficiencies and lower costs for the Sacramento Sierra Region. Rosie has learned how to query the CBORD database and create reports for management. One especially useful report she created compares meal costs between the six hospitals. Rosie’s expertise with the CBORD system has helped to support operational improvements across the board.
Texas Health Presbyterian Hospital Dallas
Texas Health Presbyterian Hospital Dallas integrates CBORD's cashless, food service, and nutrition service solutions
Texas Health management has installed interfaces that maximize efficiencies, including an accounts payable interface that allows invoices to be paid quickly, thereby maximizing possible GPO discounts.
The Ohio State University
Ohio State Dining Services Enhances Efficiency
The Ohio State University received the CBORD’s 2009 Visionary Award for its use of Foodservice Suite® to improve efficiency and cost control through intelligent forecasting, central ordering, and online services like Webfood®, NetNutrition®, and NetCatering®.
The University of Colorado at Boulder (CU)
CU-Boulder Opts for Integration
CU is recognized for its foresight in auxiliary technology planning. The university uses CBORD solutions across campus and beyond, and enjoys the benefits of integration.
University of Iowa Hospitals and Clinics
University of Iowa Hospitals and Clinics: Best Practices for Integrating Multiple CBORD Systems
The University of Iowa Hospitals and Clinics is a power user of cashless systems, FSS, and NSS. Their operation includes vending.
University of San Francisco
University of San Francisco Tailors Access for its Campus
Expertise in campus card and access control management—including an extensive implementation of wired, wireless, and offline readers—is recognized at the University of San Francisco. Jason Rossi, the school’s Director of One Card and Campus Security Systems, received CBORD’s 2009 Above and Beyond Award for sharing his knowledge with fellow users.
Villanova University
Villanova Takes Student Services Online
Villanova University is recognized for its use of CS Gold online functionality to handle laundry reservations and athletic ticket lotteries.

Tradeshow Listings

As a service to you, we are providing a list of upcoming industry tradeshows, events and meetings that CBORD will be attending in the next few months. You can also see the complete list.

Date Event Location Booth

February 2012

  Feb. 1–5  ASCA
Association for Student Conduct Administration
St. Pete's Beach, FL
  Feb. 14–17  SEAHO
South Eastern Association of Housing Officers
Chattanooga, TN 206
  Feb. 20–24  HIMSS12
Healthcare Information and Management Systems Society
Las Vegas, NV

March 2012

  Mar. 1–2  CBORD Supermarket Share Group 2012
The CBORD Group
McCaffrey's, Langhorne, PA
  Mar. 4–6  SWACUHO
Southwest Association of College & University Housing Officers
College Station, TX 40
  Mar. 4–7  NACUFS Midwest
National Association of College & University Food Services
Ball State Univ.,
French Lick, IN
  Mar. 8  PSJASHFSA
Philadelphia South Jersey American Society for Hospital Food Service Administrators
Exton, PA
  Mar. 11–14  NACUFS Northeast
National Association of College & University Food Services
Univ. of Mass.,
Amherst, MA
  Mar. 23–25  Good to Best
DMA & Associates
San Diego, CA
  Mar. 24–27  CNM Symposium
American Dietetic Association
Savannah, GA
  Mar. 26–29  SunGard Summit
SunGard Higher Education
Las Vegas, NV

April 2012

  Apr. 9–13  MedAssets Healthcare Business Summit
MedAssets
Las Vegas, NV
  Apr. 21–24  AACC
American Association of Community Colleges
Orlando, FL 713
  Apr. 22–24  SACUBO
Southern Association of College and University Business Officers
Louisville, KY 512
  Apr. 22–25  NACCU
National Association of Campus Card Users
Seattle, WA
  Apr. 26  Villanova Tech Expo
Villanova University
Villanova, PA
  Apr. 27–28  Food Matters
Nutrition & Food Services Annual Conference
Alberta, CANADA

May 2012

  May. 6–9  WACUBO
Western Association of College and University Business Officers
Denver, CO
  May. 7  IFMA - Gold & Silver Plate Awards
International Foodservice Manufacturers Association
Chicago, IL
  May. 15–18  Amerinet
Amerinet
Las Vegas, NV
  May. 19–22  NRA
National Restaurant Association
Chicago, IL

“We've been very pleased with our choice of Odyssey PCS. From the sales process through the implementation and on-going support, CBORD has been an excellent company to work with.”

— Kyle Hyde, Assistant Director Campus Dining, Occidental College

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