Below is a list of recent webinars available to view. To play a webinar, click the "Play Webinar recording" link below the listing.
Note: It may take a few moments for the video to connect and buffer before playing. If you're viewing a recording located on an external (non-CBORD) website, in some cases you may be asked to install a utility to play the webinar recording.
Webinars listings are grouped by market, then appear in order from most recent to oldest.
Show only recorded webinar sessions for:
All Markets |
Senior Living |
Colleges & Universities |
HealthcareAll Markets
Online and Kiosk Meal Ordering with Webfood - Presented on: 2/2/2012
Presented by: Carolyn Tomaino, Project Manager, The CBORD Group, Inc.
Show/Hide Description
By improving speed, service, and efficiency in your food service operation, you can capture more potential sales, especially during peak times. Webfood provides a solution to long lines, staffing during off-hours, and many other common industry challenges. Discover how organizations are using this new technology to increase sales and improve productivity.
Executive Dashboard - Turning Information into Insight - Presented on: 2/1/2012
Presented by: J.B. Lockwood, Product Manager
Show/Hide Description
Are you drowning in data? Turn it into actionable information with Executive Dashboard, CBORD's powerful reporting solution . Executive Dashboard is a web reporting tool that provides easy access to key performance indicators giving executives, directors, and managers the information they need to monitor, measure, and improve operational performance.
SMART Temps - Save Money by Decreasing Food Loss - Presented on: 1/25/2012
Presented by: JB Lockwood, Product Manager
Show/Hide Description
By spending thirty minutes learning about SMART Temps®, you may save hundreds of thousands of dollars in lost food. SMART Temps integrates with both Foodservice Suite® and NetMenu®, making it easy to check and record temperatures for all of the foods you serve, as well as freezer and cooler temperatures. SMART Temps wireless temperature management system provides continuous protection at an exceptional value.
Put Nutritional Information at your Fingertips with NetNutrition - Presented on: 12/1/2011
Presented by: Heather Whitehouse, Product Manager
Show/Hide Description
NetNutrition® empowers your patrons to make informed dining choices with the power and convenience of smartphones, computers, or kiosks. Encourage healthy eating habits, comply with dietary restrictions, and promote your nutritional education efforts with this valuable, online tool.
NetNutrition is an online solution that lets patrons view menu offerings; filter by dining location, allergens, or other preferences; and see nutritional information for menu items, meals, or entire days. Fully integrated with Foodservice Suite®, NetNutrition is powered by your menu data, eliminating the need to update each system individually and providing your patrons with the latest information.
Join us for a free webinar to learn how NetNutrition can help you improve customer service, efficiency, and nutritional education.
CBORD Introduces CBORD C-Store - Presented on: 11/9/2011
Presented by: Sue Bennett, Account Representative, Client Development
J.B. Lockwood, CBORD Product Manager
Show/Hide Description
If you manage a retail outlet, such as a convenience store, gift shop, or any type of retail facility, this webinar is for you!
When you need to know about your inventory, sales, purchasing, and pricing, CBORD C-Store puts this information at your fingertips. Seamlessly integrating data from Foodservice Suite® and MICROS® 3700, the system intuitively guides you to the information you're looking for.
- Integrates point-of-sale and inventory management data
- Provides key information
- Designed to maximize profits
- Simplifies real-time inventory
- Automates sales-driven purchasing and receiving
- Web-based and IT friendly: Easy to install, upgrade, access, and support
In today's competitive environment, managers need to know hourly, daily, and weekly where they stand with inventory, sales, and product profitability. CBORD C-Store has the answers.
Turn Information into Insight with Executive Dashboard - Presented on: 11/8/2011
Presented by: Sue Chaffee, Product Manager
JB Lockwood, Product Manager
Show/Hide Description
Are you drowning in data? Turn it into actionable information with Executive Dashboard, CBORD®'s powerful reporting solution for executives, directors, and managers alike.
This hosted application makes it easy to track metrics from Odyssey PCS™ and Foodservice Suite® with ease. With CBORD's Executive Dashboard, you can:
- Track sales trends based on transaction counts, amounts, and averages
- Analyze your forecasting accuracy in dining and retail operations
- Rank top- or bottom-performing meal plans or revenue centers
- Track inventory and purchasing costs for multiple periods and operations
Join us for a free webinar and learn how to improve performance by putting the information you need at your fingertips.
SMART Temps - Save Money by Decreasing Food Loss - Presented on: 11/3/2011
Presented by: JB Lockwood, Product Manager
Show/Hide Description
By spending thirty minutes learning about SMART Temps®, you may save hundreds of thousands of dollars in lost food. SMART Temps integrates with both Foodservice Suite® and NetMenu®, making it easy to check and record temperatures for all of the foods you serve, as well as freezer and cooler temperatures. SMART Temps wireless temperature management system provides continuous protection at an exceptional value.
Managing Your Inventory - Track Product from Ordering to Sales - Presented on: 11/1/2011
Presented by: Karena Paz, National Account Manager, Client Development
Show/Hide Description
Learn about new ways to automate the inventory management process. Supported by Foodservice Suite® or NetMenu®, CBORD's solution can eliminate manual entry, reduce errors, improve productivity, and streamline the inventory processes.
Online and Kiosk Meal Ordering with Webfood - Presented on: 10/19/2011
Presented by: Carolyn Tomaino, Project Manager, The CBORD Group, Inc.
Show/Hide Description
By improving speed, service, and efficiency in your food service operation, you can capture more potential sales, especially during peak times. Webfood provides a solution to long lines, staffing during off-hours, and many other common industry challenges. Discover how organizations are using this new technology to increase sales and improve productivity.
Benefits of GL and A/P Interfaces for Foodservice Suite - Presented on: 10/18/2011
Presented by: Erin Stell, Account Representative, Client Development, The CBORD Group, Inc.
Vicky Tomlinson, Advisory Technical Interface Analyst, The CBORD Group, Inc.
Show/Hide Description
Learn how the
Accounts Payable (A/P) and
General Ledger (GL) interfaces for Foodservice Suite can reduce costs and improve productivity. The interfaces are designed to:
- Speed up purchase order processing to take advantage of vendor discounts for quick payment.
- Share data between systems without having to manually reenter, cutting down on errors and improving data integrity.
- Run processes unattended during off hours.
Join us for a free webinar outlining how these value-added A/P and GL features can improve operations in your department.
Gift Cards - Presented on: 10/13/2011
Presented by: Casey Avery, Client Development Group Representative
Show/Hide Description
Gift Cards are growing in popularity as organizations discover that they can increase sales and build their brand. Join us for webinar describing the gift card process. This quick 30-minute webinar will provide you with the information you need to determine if gift cards are a good fit for your organization.
Automate your Catering Business with EventMaster®PLUS!™ and NetCatering® - Presented on: 10/12/2011
Presented by: Susan Bennett, Account Representative, Client Development, The CBORD Group, Inc.
Show/Hide Description
Learn how you can take the stress and headaches out of organizing catering events by automating the process and allowing your customers online access to event booking information.
CBORD Introduces CBORD C-Store - Presented on: 9/7/2011
Presented by: Sue Bennett, Account Representative, Client Development
J.B. Lockwood, CBORD Product Manager
Show/Hide Description
If you manage a retail outlet, such as a convenience store, gift shop, or any type of retail facility, this webinar is for you!
When you need to know about your inventory, sales, purchasing, and pricing, CBORD C-Store puts this information at your fingertips. Seamlessly integrating data from Foodservice Suite® and MICROS® 3700, the system intuitively guides you to the information you're looking for.
- Integrates point-of-sale and inventory management data
- Provides key information
- Designed to maximize profits
- Simplifies real-time inventory
- Automates sales-driven purchasing and receiving
- Web-based and IT friendly: Easy to install, upgrade, access, and support
In today's competitive environment, managers need to know hourly, daily, and weekly where they stand with inventory, sales, and product profitability. CBORD C-Store has the answers.
Online and Kiosk Meal Ordering with Webfood - Presented on: 8/23/2011
Presented by: Carolyn Tomaino, Project Manager, The CBORD Group, Inc.
Show/Hide Description
By improving speed, service, and efficiency in your food service operation, you can capture more potential sales, especially during peak times. Webfood provides a solution to long lines, staffing during off-hours, and many other common industry challenges. Discover how organizations are using this new technology to increase sales and improve productivity.
CBORD Introduces CBORD C-Store - Presented on: 8/3/2011
Presented by: Sue Bennett, Account Representative, Client Development
J.B. Lockwood, CBORD Product Manager
Show/Hide Description
If you manage a retail outlet, such as a convenience store, gift shop, or any type of retail facility, this webinar is for you!
When you need to know about your inventory, sales, purchasing, and pricing, CBORD C-Store puts this information at your fingertips. Seamlessly integrating data from Foodservice Suite® and MICROS® 3700, the system intuitively guides you to the information you're looking for.
- Integrates point-of-sale and inventory management data
- Provides key information
- Designed to maximize profits
- Simplifies real-time inventory
- Automates sales-driven purchasing and receiving
- Web-based and IT friendly: Easy to install, upgrade, access, and support
In today's competitive environment, managers need to know hourly, daily, and weekly where they stand with inventory, sales, and product profitability. CBORD C-Store has the answers.
Getting the Message Out with Menu Boards for MICROS 3700 - Presented on: 7/28/2011
Presented by: Cheryl Dale, Account Representative, Client Development
Show/Hide Description
Attention MICROS® 3700 users: Digital menu boards can drive product sales and put the focus on the products you want to sell. The flat-panel LCD displays show menu items and prices, daily specials, promotions, advertising, store hours—just about anything your customers need to know.
Join us for a free webinar to learn how menu boards can improve customer satisfaction, drive revenue, and keep your operations runing smoothly.
CBORD User Group Conference (UGC) 2011 - Justify Your Attendance - Presented on: 5/13/2011
Presented by: Kelley DeMarchi, Senior Marketing & Events Manager, The CBORD Group;
Lindsey White, Corporate Events Coordinator, The CBORD Group
Show/Hide Description
Don't miss out on CBORD’s 2011 User Group Conference webinar. Learn how our annual conference can help you enhance revenues, increase customer satisfaction, improve security, and control costs at your organization!
Get all the information you need and ask us questions—we have the answers!
POS Video Security - Stop Losses at Your Registers - Presented on: 4/28/2011
Presented by: Scott Jerabek, Product Manager, The CBORD Group, Inc.
Show/Hide Description
It is a fact that major losses often occur right at the register. CBORD's Point-of-Sale (POS) Security solution can provide your operation with surveillance cameras directly focused on your registers, deterring any potential theft from either employees or customers.
Because the CBORD POS Security video is integrated with the MICROS® point-of-sale system, reviewing questionable transactions becomes an easy task.
This webinar will cover the full functionality of POS Video Security, including how to spot risky transactions. This eye-opening, 45-minute session will help guard your organization against future loss.
Easily Provide Nutritional Information Online with NetNutrition - Presented on: 4/20/2011
Presented by: Kevin Gniadek, Account Manager, The CBORD Group
Karena Paz, National Account Manager, Client Development, The CBORD Group
Show/Hide Description
You already offer the best dining options available—now give your patrons the knowledge they need to make healthy choices.
Join us for a webinar to learn about NetNutrition®, an interactive website where employees and patrons can view your facility's menu offerings and nutritionally analyze their selections for an entire meal.
Gift Cards - Presented on: 4/19/2011
Presented by: Casey Avery, Client Development Group Representative
Show/Hide Description
Gift Cards are growing in popularity as organizations discover that they can increase sales and build their brand. Join us for webinar describing the gift card process. This quick 30-minute webinar will provide you with the information you need to determine if gift cards are a good fit for your organization.
Online Account Management: Help Your Cardholders Help Themselves - Presented on: 4/13/2011
Presented by: Shawn Pratt, Account Representative, Client Development, The CBORD Group, Inc.
Show/Hide Description
In this thirty-minute webinar, we will walk you through the several solutions CBORD offers for online account management, including ManageMyID and NetCardManager.
Online cardholder account management makes it easy to view balances, check transaction histories, report lost or stolen cards, and much more. CBORD’s solutions make life easier for office staff by providing information to cardholders without requiring them to call or visit your office with these questions. Odyssey and CS Gold users alike can benefit from these online services.
Tap into the Value of Online Vending - Presented on: 3/24/2011
Presented by: Cheryl Dale, Account Representative, Client Development, The CBORD Group, Inc.
Show/Hide Description
Looking for ways to
increase your revenue? Implementing an online vending program can
increase vending sales and
deposits to one-card accounts, making your operation more profitable.
Learn how to implement an online vending program to
increase your overall revenue and card-based payments,
add convenience for your patrons, and see a
return on your investment in as little as
three years.
Online vending solutions from CBORD include:
- Snack/beverage
- Copiers
- Laundry
Managing Your Inventory - Track Product from Ordering to Sales - Presented on: 3/23/2011
Presented by: Karena Paz, National Account Manager, Client Development
Show/Hide Description
Learn about new ways to automate the inventory management process. Supported by Foodservice Suite® or NetMenu®, CBORD's solution can eliminate manual entry, reduce errors, improve productivity, and streamline the inventory processes.
Mobile POS - Purchasing, Privileges, and More in the Palm of Your Hand - Presented on: 3/22/2011
Presented by: Kym Burling, Account Representative, Client Development, The CBORD Group, Inc.
Show/Hide Description
Don't wait for customers to come to you—bring the point of sale directly to them with mobile card readers for Odyssey PCS™ and CS Gold®. Whether you are looking to reduce long lines in busy dining areas, track privileges or spending at an off-site event like a picnic, or track attendance in online or offline mode while away from normal data ports, CBORD® has a solution.
Join us for a free webinar to learn how mobile card readers make it easier than ever for customers to do business with you, improving satisfaction and driving revenue.
Increase Your Sales with Menu Boards for MICROS 3700 - Presented on: 2/10/2011
Presented by: Mark Beckerman, Account Manager, The CBORD Group, Inc.
Show/Hide Description
Attention MICROS 3700 users: Digital menu boards can drive product sales and put the focus on the products you want to sell. The flat-panel LCD displays show menu items and prices, daily specials, promotions, advertising, store hours—just about anything your customers need to know!
Join us for a free webinar to learn how menu boards can improve customer satisfaction, drive revenue, and keep your operations running smoothly.
BarTender software - All You Need to Know to Print Labels - Presented on: 2/3/2011
Presented by: Susan Bennett, Account Representative, Client Development, The CBORD Group, Inc.
Show/Hide Description
Discover BarTender® software, a simple solution for printing product labels and signage. With BarTender, you have an easy connection and access to CBORD applications, or any other open-source database. BarTender software gives you total control over your label's appearance, including the type and size of text, barcodes, and graphics.
Unit Orders - Allocate the Expenses & Streamline the Process - Presented on: 1/19/2011
Presented by: Susan Bennett, Account Representative, Client Development
Show/Hide Description
Unit Orders is a simple web-based extension of the Foodservice Suite® (FSS) that allows non-FSS users to place orders with production units, storerooms, and commissaries without installing FSS on their workstations. By extending the reach of FSS to new potential users, the Unit Orders module reduces administrative and product costs while helping you better serve your internal and external customers.
Applications
- Onsite ordering
- Lounges
- Coffee shops
- Convenience stores
- Retail outlets
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- Tray lines
- Floor stocks
- Frequent and occasional deliveries
- Storage room and supply room restocks
- Catering operations
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New Functionality with Odyssey - Presented on: 11/19/2010
Presented by: Sue Chaffee, Product Manager, The CBORD Group, Inc.
Show/Hide Description
If you are currently using Odyssey PCS, or thinking about implementing a cashless program, you won't want to miss this informative webinar. Product Manager Sue Chaffee will provide a detailed look at the new functionality that has been added to the Odyssey Cashless System.
NetCatering - Move Your Catering Orders to the Web - Presented on: 10/20/2010
Presented by: Sue Bennett, Account Representative, Client Development, The CBORD Group, Inc.
Show/Hide Description
During this session we will walk you through the powerful features in NetCatering®. You will learn how NetCatering lets your customers submit catering, equipment, and meeting-room reservation requests easily over the web. By replacing the phone call, email, and fax with a structured web-based ordering system, you reduce the cost of service, improve efficiency, and provide timely information to your customers and staff.
What’s New with MICROS 9700? - Presented on: 10/12/2010
Presented by: Scott Jerabek, Product Manager, The CBORD Group, Inc.
Show/Hide Description
Have you checked out MICROS® 9700 lately? There are exciting new features available and plenty more just around the corner. From handheld units to kitchen display systems, the latest MICROS enhancements make it easy to manage your operations and provide great customer service.
Join us for a free webinar outlining the latest and greatest MICROS 9700 features and terminals.
Powerful New Features Now Available in FSS Version 7.2.100 - Presented on: 7/29/2009
Presented by: J.B. Lockwood, Product Manager, Foodservice Suite
Show/Hide Description
During this session we will walk you through the new functionality in Foodservice Suite® (FSS) 7.2.100. This upgrade has powerful new features. Current FSS users will not want to miss this session.
Senior Living Facilities
GeriMenu - Dietary Management Made Easy - Presented on: 9/9/2011
Presented by: Jessica Silvanic, Account Representative
Show/Hide Description
Sign up for this quick 30-minute webinar to learn about different ways that GeriMenu can make dietary management easier for you. We will discuss how clients are using it to liberalize diets and easily track essential resident information.
GeriMenu - Dietary Management Made Easy - Presented on: 8/9/2011
Presented by: Jessica Silvanic, Account Representative
Show/Hide Description
Sign up for this quick 30-minute webinar to learn about different ways that GeriMenu can make dietary management easier for you. We will discuss how clients are using it to liberalize diets and easily track essential resident information.
Colleges & Universities
Bring the Power of CS Gold Version 6 to Your Campus - Presented on: 11/2/2011
Presented by: Bob Lemley, Software Development Director
David Beckwith, Product Manager
Show/Hide Description
CS Gold version 6 expands the power of CS Gold into more areas of campus than ever before. Join us for a webinar outlining the benefits of upgrading to the latest version. With CS Gold 6, you can:
- Open res hall doors with a simple text message ("Open MyDoor")
- Replace metal master keys with temporary card privilege elevation
- Improve performance with 64-bit support and new IT security features
- And much more!
Join us for a free webinar to learn about the latest features of CS Gold version 6 and understand how they address the needs of today's colleges and universities.
Miami University Completes Bold Step with CS Access and the AD-Series for Full Campus Deployment - Presented on: 10/20/2011
Presented by: Larry Fink, Assistant Vice President for Housing and Auxiliaries Finance, Miami University of Ohio
Read Winkelman, Vice President of Sales, The CBORD Group, Inc.
Brad Aikin, Product Manager, Commercial Electronic Security, I
Show/Hide Description
Miami University's 16,000+ students are enjoying greater security and convenience than ever before, thanks to a full campus security implementation completed as one project in a short timeframe this past summer. In just three months, more than 4,200 residence hall doors were secured with CBORD's CS Access™ and the Schlage® AD-Series electronic locks from Ingersoll Rand.
CBORD worked with Ingersoll Rand Security Technologies, a leading global provider of security and safety solutions, to deploy the Miami University implementation. Join us to learn why the solutions were chosen, how a selection committee was formed on campus, how all three parties collaborated to complete this historic installation on an aggressive timetable, and learn how you, too, can greatly improve campus security with CBORD and Ingersoll Rand.
Save Time and Money with an IDWorks Integration - Presented on: 10/17/2011
Presented by: Beth Kania Koziol, Account Representative, Client Development
Show/Hide Description
Is ID card production time-consuming and error-prone on your campus, or is it a breeze? You can save valuable time and reduce your costs by integrating your Odyssey PCS™ or CS Gold® system with the DataCard® IDWorks® card production system.
Join us for a free webinar discussing how the integrations work, the benefits they provide over manual processes, and how they can improve your bottom line.
Automating and Streamlining Financial Aid Distribution - Presented on: 10/11/2011
Presented by: Dan Spencer, National Sales Representative, The CBORD Group, Inc.
Ellen Last, OneDisburse Product Market Manager, Higher One, Inc.
Renee Bush, Associate Director of Student Accounts Receivable, McLennan Community College
Show/Hide Description
Looking to move away from the paper voucher system? CBORD can help automate your financial aid process while increasing spending on your campus.
Join us for a free webinar, the third in a four-part series, which will help take your two-year institution to the next level. Experts from CBORD and Higher One will discuss strategies for automating and streamlining financial aid distribution, and the value of integrating this process with a one-card program. Renee Bush, Associate Director of Student Accounts Receivable at McLennan Community College (Waco, TX), will share how McLennan's students and staff have benefitted from integrated solutions from CBORD and Higher One.
Don't miss this opportunity to learn how to simplify financial aid disbursement and appreciate the benefits of incorporating a one-card program.
This session is targeted for institutions in the United States only.
Contactless Card Technology 101 - Presented on: 9/28/2011
Presented by: Kym Burling, Account Representative, Client Development
Show/Hide Description
Contactless card technology is gaining prominence worldwide. Join us for a free webinar to learn about the many contactless options available to CBORD® users and prepare your campus card program for the future.
After this session, you will be able to
- Understand how contactless identification works.
- Compare and contrast the major types of contactless technology.
- Identify the major contactless providers and their formats.
- Understand the pros and cons of the available credential formats.
- Understand the technical and operational considerations for implementation.
- Discuss best practices for contactless implementation and program maintenance.
- Review an "all contactless" campus case study.
Join us for this free webinar and better prepare your campus for a successful upgrade to contactless technology.
Access Control for Two-Year Institutions - Presented on: 8/11/2011
Presented by: Dan Spencer, National Sales Representative, The CBORD Group, Inc.
Mat Birnbaum, Director, Integrated Security Solutions Group, The CBORD Group, Inc.
Andy Geremia, OEM and Strategic Integration Accounts, Ingersoll Rand Securi
Show/Hide Description
Two-year institutions are faced with widely diverse student populations that are constantly changing. With the transient nature of your student body and the high turnover,
learn how access control can enhance safety on your two-year campuses.
In this webcast you will learn:
- How electronic access control can save time and money over a key/lock system.
- How access control systems can combine with video surveillance and your ID card program to create an integrated security system.
- About the latest technology in online and offline locks.
- Characteristics and examples of integrated, interoperable solutions.
An integrated systems approach to security yields greater protection, response capability, ease of management, and efficiency in investment dollars.
Join us for this free 60-minute webinar, the second of a four-part series, which will help take your two-year institution to the next level. Representatives from industry leaders
The CBORD Group and
Ingersoll Rand Security Technologies will discuss the features and benefits of access control and integrated security on two-year campuses.
Why Two-Year Institutions are Implementing One-Card Programs - Presented on: 6/16/2011
Presented by: Dan Spencer, National Sales Representative, The CBORD Group, Inc.
Barry Bailey, Systems Support Specialist, Georgia Perimeter College
Craig Lipsey, Associate Director of the Jcard Office, Georgia Perimeter College
Show/Hide Description
From one-card programs, to automated financial aid distribution and attendance tracking, to student discount and loyalty programs, CBORD has the most economical and efficient systems for two-year institutions to expand over time, generate revenue, reduce waste, improve safety, and increase student and faculty satisfaction.
Join us for this free 60-minute webinar, the first of a four-part series, that will help take your two-year institution to the next level. Dan Spencer, National Sales Representative, The CBORD Group, Barry Bailey, Systems Support Specialist, Georgia Perimeter College, and Craig Lipsey, Associate Director of the JCard Office, Georgia Perimeter College, will discuss the features and benefits of a one-card system, as well as how to develop the program successfully at a two-year college.
More and more two-year institutions are turning to integrated solutions from The CBORD Group, Inc., the leading provider of campus card and integrated security solutions to colleges and universities, to help them to the next level and also provide their students with the services they are looking for.
CS Notify - An Advanced Notification Solution for Today's Campus - Presented on: 5/26/2011
Presented by: Tim O’Neill, Product Manager, Integrated Security Solution
Show/Hide Description
Have you heard about CS Notify? This unique notification solution from CBORD® is designed to handle a wide variety of communication needs, including:
- Campus emergencies requiring urgent notifications to the entire university community. CS Notify supports a wide variety of deployment media, including SMS (text message), email, point-of-sale reader displays, user interfaces and CBORD-powered web pages, and intercom and public address systems.
- Targeted messages to specific groups. CS Notify's powerful integration with CS Gold® allows you to create on-the-fly distribution lists based on any criteria in CS Access™. Send a message to anyone who swiped a card on campus today, all women living in Jones Hall, or even all patrons with a balance of $10 or less in a certain campus card account. CS Notify makes it easy to target your messages as needed.
- Individual students using CS Notify's mobile-origination features. Students can simply send a text message to receive instant PIN reminders, residence hall room access, and more.
Join us for a webinar on CS Notify's flexible applications and powerful integration with CS Gold.
Improve Student Services and Your Bottom Line with Off-Campus Value - Presented on: 5/19/2011
Presented by: Jeff Dean, University Sales Manager
Angela Sarno, University Client Manager
Show/Hide Description
Colleges and universities across the country are learning to do more with less, and CBORD gives universities valuable ways to offer new student services without accruing hard costs.
Improve student satisfaction and add value to your campus card program with Student Advantage® and CBORD Off-Campus Commerce Programs. By extending the power of your existing campus card program off campus, universities can:
- Add valuable new student services without accruing hard costs
- Drive incremental revenue streams
- Improve town/gown relations
- Leverage existing CBORD investments and even receive credits/commissions toward future purchases
Join us for this free webinar to learn how Student Advantage and CBORD Off-Campus Commerce Programs can improve student services and the bottom line at your university.
So You're Going Contactless... Now What? - Presented on: 4/12/2011
Presented by: Beth Kania, Account Representative, Client Development, The CBORD Group, Inc.
Grey Bartholomew, Sales Engineer, The CBORD Group, Inc.
Show/Hide Description
You've made the decision to move to contactless card technology, either now or down the road.
What now?
This session will offer a look into
the features and benefits of contactless options available to CBORD users. After this session, you will be able to
- Understand how contactless identification works.
- Compare and contrast the major types of contactless technology.
- Identify the major contactless providers and their formats.
- Understand the pros and cons of the available credential formats.
- Understand the technical and operational considerations for implementation.
- Discuss best practices for contactless implementation and program maintenance.
- Review an “all contactless” campus case study.
Join us for this free webinar and better prepare your campus for a successful upgrade to contactless technology.
Empowering Access Control with Squadron - Presented on: 3/10/2011
Presented by: Wes Urban, Sales Engineer, The CBORD Group
Michael Gray, Account Representative, Client Development, The CBORD Group
Show/Hide Description
Effective security and cost savings don't have to be mutually exclusive. Join us for a free webinar detailing the benefits of upgrading to Squadron. Our discussion will include:
- Streamlining & Savings: Achieve a sound ROI while replacing outdated equipment.
- Cutting-edge security: Enjoy new features like emergency lockdown mode, DHCP support, Linux kernel upgrades, and more.
Flexibility: Incorporate the latest access control readers that improve security and simplify wiring.
CS Access for Odyssey - Presented on: 3/2/2011
Presented by: Ryan Wagner, Account Manager, The CBORD Group, Inc.
Show/Hide Description
Access control tailored specifically for Odyssey users is made simple with
CS Access™ from CBORD. CS Access' powerful integration with Odyssey PCS and HMS supports a
streamlined assignment process, substantially reducing time and errors. In this session, we will:
- Discuss the benefits of CS Access' integration with Odyssey over standalone systems
- Review the unique features making CS Access an ideal solution for colleges and universities
- Share success stories from Odyssey users already benefitting from CS Access
Join us for this free webinar to learn how CS Access for Odyssey can
simplify operations and improve campus security.
Off-Campus Programs: Self-Operate, Outsource, or Somewhere in Between? - Presented on: 2/2/2011
Presented by: Angela Sarno, University Client Manager, The CBORD Group, Inc.;
Jeff Dean, University Sales Manager, The CBORD Group, Inc.
Show/Hide Description
Thinking of taking your one-card program off campus, but not sure how to handle it? CBORD off-campus programs, powered by UGryd central server technology, offer the flexibility to manage your operation in the way that works for you. Whether you want a fully outsourced off-campus program or just need some help managing parts of your own, CBORD can help.
Join us for a free webinar where we will discuss considerations in deciding how to go off-campus and review CBORD’s flexible solutions for self-ops, outsourced programs, and everything in between.
LaundryView for Odyssey PCS - Intelligent Laundry Monitoring for Today's Students - Presented on: 11/16/2010
Presented by: Michael Gray, Account Representative, Client Development, The CBORD Group, Inc.
Show/Hide Description
Today’s students expect the convenience of home coupled with the technology of the future. Give them what they want with the
LaundryView™ online laundry monitoring solution from CBORD® partner Mac-Gray®.
Besides offering real-time views of machine availability, the intelligent system is
fully integrated with Odyssey PCS™ to empower real-time, online payment for laundry services directly from designated campus card accounts. Features include:
- Color-coding of machines according to status
- Instant notification of machine availability
- Easy payment with campus card accounts
Join us for a free webinar to learn how to give your students the power to manage their laundry from the convenience of their own computers with LaundryView.
Creating a True One-Card Program - Presented on: 10/27/2010
Presented by: Beth Kania, Account Representative, Client Development, The CBORD Group, Inc.
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Is your one-card program campus-wide? Today's campus card solutions offer a broad range of services that extend far beyond food service. Join us for a free webinar to learn about the features available to you and how they can
provide quick returns. For example:
- Manage activity privileges with stationary or handheld card readers.
- Offer card-based laundry payment and online machine monitoring.
- Expand card acceptance with a CBORD Data Xchange partner (bookstores, printing, etc.).
- Watch sales rise when you introduce online vending.
- Reduce lines in the card office and improve student services with online account management.
- Integrate with access, housing, and food management solutions to reduce labor and improve efficiency.
Healthcare Facilities
Healthcare Retailing up 15% - Presented on: 1/26/2012
Presented by: Mindy Thompson-Banko, President and Founder Simply Retail, Inc.
Tanya Vanasse, Marketing Manager, Healthcare and Senior Living
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In this webinar, consultant and author Mindy Thompson-Banko will discuss the advantages of Healthcare Retail and its ability to generate meaningful revenue.
Delivering Room Service and Doing it Right! - Presented on: 1/24/2012
Presented by: Mike Melander, Director of Sales, Healthcare Foodservice Systems
Ron Stewart, Success Coach DM&A
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During this session, we will discuss how to successfully plan and design your tray delivery process to support Room Service. Let Ron Stewart, Success Coach with DM&A, and Mike Melander, Director of Sales, Healthcare Foodservice Systems with CBORD, walk you through the process from order, to tray assembly, to tracking and delivery. This session will give you new ideas to save money and improve your patient satisfaction Press Ganey scores.
Room Service - Making a Business Case that Includes ROI - Presented on: 11/15/2011
Presented by: Bill Klein, President and CEO, DM&A, Inc.
Mike Melander, Director of Sales, Healthcare Foodservice Systems, The CBORD Group, Inc.
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During this strategy session, we will discuss key elements to communicate to your hospital administration in order to obtain funding for Room Service. Bill Klein, President and CEO, DM&A, and Mike Melander, Director of Sales, Healthcare Foodservice Systems with CBORD will co-host. They will discuss how to cost-justify implementing room service in your hospital, using examples of the overall benefits, including soft dollar benefits as well as hard dollar savings that room service provides.
Room Service Planning: Getting the Details Right - the First Time! - Presented on: 10/26/2011
Presented by: Bill Klein, President and CEO, DM&A, Inc.
Mike Melander, Director of Sales, Healthcare Foodservice Systems, The CBORD Group, Inc.
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Join Bill Klein, President and CEO, DM&A, and Mike Melander, Director of Sales, Healthcare Foodservice Systems with CBORD, as they discuss how to plan for Room Service. In this session, you will learn from past experiences in order to avoid common pitfalls. Both Mike and Bill have worked with many hospitals to successfully make the switch to Room Service. Let them guide you through the process and help you to get all of the details right—the first time!
We will review:
- Service culture
- Technology
- Training
- Menu development
- Kitchen Design
- Delivery process
This webinar is a joint presentation of CBORD and DM&A. When you sign up for this webinar, your email and name will be shared with both CBORD and DM&A.
Tray Monitor Mobile - Go Mobile with CBORD - Presented on: 7/29/2011
Presented by: Grace Alexander, Sales Engineer
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Monitoring your tray deliveries just got easier. Now with Tray Monitor Mobile, your staff can use a handheld device to input real-time delivery status updates. Margaret Dittloff, CBORD Product Manager, will spend 30 minutes reviewing this new technology and how it is being used to monitor tray delivery.
From Room Service to Show Biz - Hospital Food Service Does it All - Presented on: 4/14/2011
Presented by: Mike Melander, Director of Sales, Healthcare Foodservice Systems, The CBORD Group
Robin Gabl, RD Executive Success Coach DM&A, Inc.
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During this session we will discuss the best practices from room service order to delivery. Topics will include customer service training, scripting for the call center, training for your hospitality staff, and tips to turn your staff into stars. Robin Gabl, RD Executive Success Coach with DM&A, Inc., and Mike Melander, Director of Sales, Healthcare Foodservice Systems with CBORD, will both host.
Play Webinar recording
(Link opens PowerPoint Show - please wait a few moments for the presentation to load. If PowerPoint show opens within PowerPoint, simply press F5 to play the slideshow. Users without PowerPoint 2007 can download the free
Microsoft PowerPoint Viewer.)
Healthcare Retail Shopping - America's Favorite Pastime - Presented on: 3/16/2011
Presented by: Mindy Thompson-Banko, President and Founder, Simply Retail, Inc.
Tanya Vanasse, Marketing Manager, Healthcare and Senior Living, The CBORD Group
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In this webinar consultant and author Mindy Thompson-Banko will discuss the advantages of Healthcare Retail and its ability to generate meaningful revenue.
Room Service Procedures That Improve Patient Outcomes - Presented on: 3/15/2011
Presented by: Mike Melander, Director of Sales, Healthcare Foodservice Systems, The CBORD Group
Michelle Hoppman, LRD, CDE, Executive Success Coach DM&A, Inc.
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During this session we will discuss how Room Service Procedures can affect patient outcomes and re-admissions. We will focus on each part of the patient care team and their involvement in utilizing the nutrition screen to ensure successful patient outcomes. Michelle Hoppman, LRD, CDE, Executive Success Coach with DM&A, Inc., and Mike Melander, Director of Sales, Healthcare Foodservice Systems with CBORD, will both host.
Room Service - Planning for a Successful Go-Live - Presented on: 2/15/2011
Presented by: Mike Melander, Director of Sales, Healthcare Foodservice Systems, The CBORD Group
Ron Stewart, Success Coach, DM&A, Inc.
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If you are thinking of implementing a Hotel Style / Call Center to Room Service in your Hospital, this webinar will provide you with information that you can use to make your go-live day a success. Ron Stewart, Success Coach with DM&A, Inc., and Mike Melander, Director of Sales, Healthcare Foodservice Systems with CBORD, will both host.
Managing Insulin in a Room Service Environment - Presented on: 1/26/2011
Presented by: Mike Melander, Director of Sales, Healthcare Foodservice Systems, The CBORD Group
Michelle Hoppman, LRD, CDE, Executive Success Coach DM&A, Inc.
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During this session we will discuss the best practices for managing the care for hospital patients receiving insulin, from the Food and Nutrition Services perspective. In addition, we will review how Room Service automation is being used to support a variety of procedures that ensure insulin is being administered prior to the patient eating. Michelle Hoppman, LRD, CDE, Executive Success Coach with DM&A, Inc., and Mike Melander, Director of Sales, Healthcare Foodservice Systems with CBORD, will both host.
Play Webinar recording
(Link opens PowerPoint Show - please wait a few moments for the presentation to load. If PowerPoint show opens within PowerPoint, simply press F5 to play the slideshow. Users without PowerPoint 2007 can download the free
Microsoft PowerPoint Viewer.)
Ten Things You Should Consider Before Choosing a Cashless System - Presented on: 10/26/2010
Presented by: Sue Chaffee, Product Manager, The CBORD Group, Inc.
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Thinking about implementing a cashless system or upgrading your current system? Then this session is for you. Join us for an informative 60-minute presentation and learn all about the important functionality to consider when evaluating cashless systems.
