CBORD User Advisory Council Member Amy Wagner
CBORD Computer Systems Coordinator
EMPLOYMENT HISTORY:
2003 - Present: CBORD System Coordinator, Ball State University
My roll here at Ball State is to maintain the server and the FMS application. I train all employees on the application. Additionally, I assess all new CBORD applications and determine which applications are right for our system. We currently utilize Foodservice Suite (all modules except Production), POS Interface for PCX/Diebold, POS Interface for MICROS 9700, MICROS 9700 Registers, Handheld Inventory Management, and EventMaster. We are working on the implementation of Webfood and will be focusing on NetNutrition next fiscal year.
2000 - 2003: Project Manager, First Merchants Corporation
During my employment with First Merchants, I was the lead Project Manager for all the banks that we acquired. My role was to assess the needs of the currently purchased bank and determine what hardware and software needs they had to meet our corporate requirements. I maintained servers and applications and worked closely with Ameritech for redundancy, server farm implementations, and secondary backup for emergency management.
1994 - 2000: Agency Field Specialist, State Farm Insurance
During my employment with State Farm, I installed all hardware and software for 36 agents and 72 office staff within my district. I was also in charge of all the application training and troubleshooting for both hardware and software.
EDUCATION:
My roll here at Ball State is to maintain the server and the FMS application. I train all employees on the application. Additionally, I assess all new CBORD applications and determine which applications are right for our system. We currently utilize Foodservice Suite (all modules except Production), POS Interface for PCX/Diebold, POS Interface for MICROS 9700, MICROS 9700 Registers, Handheld Inventory Management, and EventMaster. We are working on the implementation of Webfood and will be focusing on NetNutrition next fiscal year.
2000 - 2003: Project Manager, First Merchants Corporation
During my employment with First Merchants, I was the lead Project Manager for all the banks that we acquired. My role was to assess the needs of the currently purchased bank and determine what hardware and software needs they had to meet our corporate requirements. I maintained servers and applications and worked closely with Ameritech for redundancy, server farm implementations, and secondary backup for emergency management.
1994 - 2000: Agency Field Specialist, State Farm Insurance
During my employment with State Farm, I installed all hardware and software for 36 agents and 72 office staff within my district. I was also in charge of all the application training and troubleshooting for both hardware and software.
I have been working toward a Master’s in Executive Development since 2005. In 1998, I graduated from Indiana Wesleyan University in Marion, IN, with a Bachelor of Science degree in Business Management (with minors in Computer Science and Accounting).
In 1993, I graduated from Indiana Vocational Technical College in Muncie, IN, with an Associate in Applied Science degree in Computer Programming.
JOB DESCRIPTION:
As the CBORD Systems Coordinator at Ball State University, I maintain our CBORD server and the integrity of our database. I provide training seminars and one-on-one training sessions for all CBORD end-users. In addition, I review new CBORD products to determine which applications are right for our system. Overall, I utilize as much of CBORD as necessary to provide our units with a system that runs well, is error free, and allows them time in the units not on the computer. We want our CBORD systems to work for us efficiently and effortlessly.
PERSONAL:I am a very proud mother of two wonderful young men, Bryant (age 16) and Nathaniel (age 14). I am active within the Athletic Boosters and PTO and am a sports fan (golf, basketball, baseball, track, cross country, and football). I am also my church’s choir director and praise band leader. In my spare time, which I don’t have much of, I enjoy going to our lake house in northern Indiana and reading a good book.
