Sessions At-A-Glance

Access Control: Assessing Locations  (View Presentation / Handout)

No two access control situations are exactly alike. User needs, physical constraints, and code requirements combine to create a unique installation. Join us to discuss access control from initial concept to final implementation, with an eye toward determining the combination of hardware, construction, and scheduling that addresses your needs.

Presenter(s): Gary Conley (UVA)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Royal Dublin A  (View map)

Access Expansion  (View Presentation / Handout)

Learn how to leverage the various access products to create a comprehensive campus-wide access control model that conserves both fiscal and administrative resources while simultaneously increasing campus security. The brand-spanking-new “Campus Lock” (CL), when embedded within a Squadron and/or Wyreless infrastructure, creates a cost-effective yet secure solution. This integration provides the foundation for a campus-wide access control “master plan” encompassing both residential and administrative buildings. Through planning, coordination, and collaboration, the online and offline worlds combine to increase security while decreasing costs!

Presenter(s): Jason Rossi (USF)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Royal Dublin A  (View map)

Advanced Odyssey Features  (View Presentation / Handout)

This session will discuss some advanced Odyssey PCS features and how to use them effectively. You will learn how to expand your system’s capabilities by understanding the equipment check-out, family access, and departmental charge features.  This session will also explain what our development kits and database views can do for you.

Presenter(s): Sue Chaffee (CBORD)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Royal Dublin B  (View map)

Advanced Odyssey PCS Troubleshooting  (View Presentation / Handout)

This session will provide tips for troubleshooting some of the more complex errors that may arise. Attendees should have some familiarity with Odyssey PCS system errors as well as with the TP and VFEP logs. After participating in this session, you will be able to: recognize how to deal with parameter errors, identify communication issues using the TP Log and VFEP log, and minimize problems through daily and weekly procedures.

Presenter(s): Brittany Pipes (CBORD)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: Royal Melbourne B  (View map)

Alarms Management  (View Presentation / Handout)

The CS Actions and Response Management module (also known as Alarms Management) gives CS Gold clients the ability to monitor alarm conditions without the need to sit in front of a screen. We will cover all of the action types and review different configuration examples such as phone dialer, email, and others. Discover the fact that you don’t even need CS Access to take advantage of this powerful software module.

Presenter(s): Mike Scalise (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Royal Melbourne A  (View map)

Athletic Center Privilege Control  (View Presentation / Handout)

Jeff’s cool applications for athletic facilities.

Presenter(s): Jeff Clark (Skidmore)
Day/time: Friday, 10/12/2007 — 9:15 AM–10:45 AM
Room: Royal Dublin B  (View map)

Automatic Merchandising  (View Presentation / Handout)

Are you using campus vending to its greatest capacity? Automatic merchandising (aka unattended, small-value transactions) using campus card funds provides direct access to cardholders' accounts for snack/beverage vending, laundry payment, and copier transactions. Join us for a session outlining CBORD's offerings for automatic merchandising and take home some new ideas to help drive sales on your campus.

Presenter(s): Wes Urban (CBORD)
Day/time: Thursday, 10/11/2007 — 9:30 AM–10:30 AM
Room: Royal Melbourne B  (View map)

A-Z Access Control  (View Presentation / Handout)

You’ve assessed your location and ordered and received your equipment. Now you think, “How do I hook all this junk up, anyway?” Electric strikes, electric latch retraction, mag locks, and Schlage VIP hardware configurations will be discussed. Bring questions.

Presenter(s): Gary Conley (UVA)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Royal Melbourne A  (View map)

Banking Partnerships

Join us to explore how a banking relationship will impact and benefit your students, university, and campus card program. Learn why banks are interested in your students as patrons and have a vested interest in student credit health. Learn from our experience regarding marketing, timing, and how to enlist absolutely free help for recarding, orientation, and rush. If you are considering a banking relationship, spend an hour with us.

Presenter(s): Paul Carlisle (SDSU)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Royal Melbourne B  (View map)

Batch Queue  (View Presentation / Handout)

This session will cover the How To, Why To, and When To (and NOT To), plus other possibly new “tools for the BQ toolbox.”

Presenter(s): Vineeth Mohan (ODU)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Colonial A  (View map)

Building a True "One Card" Program  (View Presentation / Handout)

At the University of Colorado at Boulder, we have worked hard at creating a true “one card” program that touches every part of campus. We will share how we meet the needs of our cardholders by partnering with ITS, departments, and vendors, from eBanking to off-campus spending.

Presenter(s): Larry Drees (UC-Boulder)
Day/time: Friday, 10/12/2007 — 8:00 AM–9:00 AM
Room: Royal Melbourne A  (View map)

C&U FMS Caucus

Presenter(s): N/A
Day/time: Friday, 10/12/2007 — 2:00 PM–3:00 PM
Room: Congressional A&B  (View map)

C&U Odyssey Caucus

Presenter(s): N/A
Day/time: Friday, 10/12/2007 — 11:00 AM–12:30 PM
Room: Congressional A&B  (View map)

CBORD Laundry View  (View Presentation / Handout)

Villanova University’s Information Technologies University Card Systems, and their campus card vendor, CBORD, are pleased to announce the new web-accessible card-based laundry view product otherwise known as V-Laundry.

Presenter(s): Kathy Gallagher (Villanova) & Bob Lemley (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Congressional A  (View map)

CS Gold Admin Refresher  (View Presentation / Handout)

Did you take the CS Gold Administrator course one or more years ago? Many things have changed since then, so join us for a CS Gold Admin refresher! This will be great for the schools that recently upgraded from either 4.x or 5.0.x to the current release. We will look at new GUIs that make our lives as Admins much easier.

Presenter(s): Mike Scalise (CBORD)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Royal Melbourne A  (View map)

CS Gold Advanced  (View Presentation / Handout)

Sit down, buckle your seat belt, you're in for a ride! With so many long-time Gold users having come to Orlando, Bob will provide advanced users with ideas and demonstrations on the advanced use of Gold.  WARNING: This session is targeted for advanced users. Others may be left behind.

Presenter(s): Bob Lemley (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Congressional A  (View map)

CS Gold Caucus

Presenter(s): N/A
Day/time: Friday, 10/12/2007 — 11:00 AM–12:30 PM
Room: ChampionsGate  (View map)

CS Gold Program Enhancements

What are some of your ideas for enhancements to CS Gold that would make your life easier? They aren’t showstoppers, but . . . Would a canned report that could show when and who assigned access be useful? How about creating point-plan meal periods, something our dining managers all want to know? This session will give you, the users, a chance to talk about and request those little enhancements that would make your lives easier every day.

Presenter(s): Julie Wesel (VT) & Steve Swingler (CBORD)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Royal Dublin A&B  (View map)

CS Gold Systems Security  (View Presentation / Handout)

CBORD provides recommendations for system administrators for actions they should take to protect their systems.  This session will discuss those actions as well as some of the things that CBORD is doing to continually improve the security of the CS Gold systems. 

Presenter(s): Bob Lemley (CBORD)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Royal Dublin A  (View map)

CS Gold Tables  (View Presentation / Handout)

Whether you are writing Crystal Reports or SQL queries, you need to know where to find the information! We will cover the top tables (and views) found in the CS Gold database and discuss the various processes that populate them. A great session for the operator or administrator that is struggling with locating data.

Presenter(s): Mike Scalise (CBORD)
Day/time: Friday, 10/12/2007 — 9:15 AM–10:45 AM
Room: Royal Melbourne B  (View map)

Database Population Methods  (View Presentation / Handout)

This session will explain the various mechanisms available to populate your Odyssey database, specifically, the UDF and ODBC imports, as well as the basics on the integration between Odyssey PCS and Banner. After attending this session, you should be able to identify the most effective way to populate your Odyssey database. You will also get ideas about how to populate short-term records such as conference groups. 

Presenter(s): Sue Chaffee (CBORD)
Day/time: Friday, 10/12/2007 — 9:15 AM–10:45 AM
Room: Congressional A  (View map)

Disaster Recovery CS Gold  (View Presentation / Handout)

This session gives an overview of disaster recovery planning and some insight into the options available for protecting your CS Gold system.

Presenter(s): Bob Lemley (CBORD)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Royal Dublin A  (View map)

EL Rules  (View Presentation / Handout)

EL Rules are one of the most powerful tools available to CS Gold users. This session will introduce you to the types of things that you can do with EL Rules and show an example of how to set one up.

Presenter(s): Steve Swingler (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Royal Melbourne B  (View map)

Future Trend Card Office  (View Presentation / Handout)

Take a look at what card offices should be considering for the future.  Moving away from SSN?  iClass and other contact less technology?  More unattended devices?  Web self-service?  Learn about the trends we are seeing and be prepared to share your ideas on what you are seeing!

Presenter(s): Martin Rasberry (CBORD)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Congressional A  (View map)

Handheld POS  (View Presentation / Handout)

This session will take a close look at the Odyssey Troubadour and CS Gold Pocket Reader and what they can be used for.  In addition, we will talk about the MICROS handheld solution.  This session will also provide an opportunity for you to tell CBORD what other functionality you would like to have at your fingertips using a handheld device!

Presenter(s): Sue Chaffee (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Congressional B  (View map)

Hey, That's Kewl

Do you have a unique or particularly inventive use of a CBORD product that you have implemented at your campus? Bring a short description of your "kewl" application and be prepared to share it with the group. After everyone has presented their application, session attendees will vote on the one that is the "kewlest" and the winner will receive a prize.

Presenter(s): Read Winkelman (CBORD)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Congressional A  (View map)

ID Works & Cardlink  (View Presentation / Handout)

This presentation will highlight the basic implementation and procurement of ID production systems, keeping the aforementioned tools in mind. We will cover how to keep things simple, and yet make the system work effectively for you without requiring extensive programming knowledge. Also discussed will be security flaws and measures to defer them with IDWorks.

Presenter(s): Vineeth Mohan (ODU)
Day/time: Friday, 10/12/2007 — 9:15 AM–10:45 AM
Room: Royal Melbourne A  (View map)

If You Build it, They Will Come: Developing Payroll Deduction and Gift Card Programs at Your Facility  (View Presentation / Handout)

Build your cashless system capabilities with payroll deduction and gift card programs. This session features tips and tricks from long-time Odyssey client site Heartland Regional Medical Center.

Presenter(s): Mary Houston (Heartland Reg. Med. Ctr.)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Congressional B  (View map)

Integrated Security Solutions (ISS) [Repeat]  (View Presentation / Handout)

This session will provide a summary of CBORD’s product offerings, features, and road maps for Integrated Security Solutions.

Presenter(s): Mat Birnbaum (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Royal Dublin B  (View map)

Integrating the Benefits of Student Advantage Into the University ID; Delivering Student Savings While Generating Revenue For School Programs  (View Presentation / Handout)

Join the University of Vermont, the University of Colorado, and Student Advantage Staff who will describe how to bring the benefits of the Student Advantage program and the campus ID card together as one cohesive, integrated platform. This session will help you plan, program, and execute this exciting savings program for your students while generating revenue for your office.

Presenter(s): Mark Egan (Student Advantage)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Royal Dublin B  (View map)

Intro to CS Gold  (View Presentation / Handout)

From access control to restaurant operations, CS Gold is a completely integrated one-card system that will process and secure transactions of value. In this session we will review the capabilities of this cashless system. We will discuss the major software modules, including Meal Plans, Stored Value and Credit (declining balance), Access Control, Entitlements, and Action and Response Alarms Management. Discover how CS Gold can secure your photo ID production by making the facility PCI-compliant for both cashless and credit card issuance.

Presenter(s): Mark Jaimes (CBORD)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Augusta B  (View map)

ManageMyID  (View Presentation / Handout)

This is a new module from CBORD. The focus of this session will be on how this new module has benefited ETSU.

Presenter(s): Tony Warner (ETSU)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Royal Dublin A  (View map)

Marketing Webfood for Success  (View Presentation / Handout)

Did you know that CBORD partners with dozens of other technology-driven companies to integrate more functionality to your core CBORD solutions? These partnerships help leverage your investment and provide wider functionality to your direct customers. Come to this session to learn more about the various solutions our partners offer and how together, through our Xchange Program, our solutions may further benefit your facility. 

Presenter(s): Cindy McCall (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Congressional B  (View map)

MICROS 9700 Basics  (View Presentation / Handout)

Using real-world examples, we'll cover the basics of setting up and maintaining a MICROS 9700 3.0 installation, including macros, menu maintenance, basic workstation design, and the Enterprise Management Console (EMC). We will also touch on the CS Gold/MICROS interface and what steps you need to take when adding a new workstation to your system.

Presenter(s): Paul Coleman (Skidmore)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Royal Melbourne A  (View map)

Multi-Siting  (View Presentation / Handout)

This session will explore the Host School and Hosted School relationship and responsibilities.

Presenter(s): Mark Brown (Augusta) & Mark McKenna (Vermont)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Royal Melbourne B  (View map)

Navigating Your Way Through the MICROS 3700 System  (View Presentation / Handout)

After participating in this session, you will be able to: identify management procedures and understand the POS configurator, better understand the abilities of the POS configurator application, customize menu items and employee operations, get the most out of auto sequences and reports, understand the capabilities of the add-on feature of Credit Card Authorization, and understand the capabilities of the add-on feature of Time & Attendance.

Presenter(s): Brian Martin (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Royal Melbourne A  (View map)

New Security Features  (View Presentation / Handout)

This is a session about the new features added to CS Gold 5.0 related to access. It will focus on how the new features take advantage of video integration, alarm monitoring, and more.

Presenter(s): Mat Birnbaum (CBORD)
Day/time: Friday, 10/12/2007 — 9:15 AM–10:45 AM
Room: Royal Dublin A  (View map)

NICE DVR  (View Presentation / Handout)

NC A&T State University will share its process from conception to implementation. NC A&T’s strategy involved several functional units from across the campus during all phases of design and implementation of the Electronic Security Projects. This presentation will present several examples varying in scope and complexity and the lessons learned from each project.

Presenter(s): John Matherson (NC A&T)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Augusta A  (View map)

Nightly Processes  (View Presentation / Handout)

This session will cover the processes that your system runs at night via the nightly .bat file, including optimizing Oracle, resetting plans, zipping log files, etc.

Presenter(s): Nathan Gray (JMU)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Congressional B  (View map)

Odyssey PCS and UniPrint-Lessons Learned  (View Presentation / Handout)

Are you considering integrating a pay-for-print solution with your campus card program? Stop by this session to learn how Trinity University lived through the good, the bad, and the ugly of campus printing, emerging with a seamless integration between Pharos Uniprint and Odyssey PCS! We will share before-and-after experiences, lessons learned from the upgrade process, cool new features offered by Pharos, and how CBORD helped us realize our vision of an easy-to-use pay-for-print system!

Presenter(s): Oralia Carrillo (Trinity University)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Royal Melbourne A  (View map)

Odyssey PCS Disaster Recovery  (View Presentation / Handout)

CBORD’s business continuity procedures help your institution when the unthinkable happens. After attending this session, you will know; where to find information on CBORD’s system security recommendations, how to protect your system against data loss and what tools are available to assist in disaster recovery.

Presenter(s): Scott Jerabek (CBORD)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Royal Dublin B  (View map)

Odyssey PCS Reports  (View Presentation / Handout)

Reporting is an important part of the administration of your OdysseyPCS system. This session will show you how to use the Odyssey Reports, including the Report Wizard, and how to create report queues to run on a regular basis. After participating in this session, you will be able to: run a report on the fly, save a report to a queue, modify a saved report, and force your queue to print.

Presenter(s): Brittany Pipes (CBORD)
Day/time: Friday, 10/12/2007 — 8:00 AM–9:00 AM
Room: Royal Melbourne B  (View map)

Odyssey PCS Security Tips  (View Presentation / Handout)

Windows update, disk defragmentation, virus protection, and service pack: neglecting any of these can interfere with the operation of CBORD systems. Keeping your Omni NT, Odyssey, or MICROS server updated and protected is the key to keeping your CBORD system running smoothly. After participating in this session, you will be able to, increase your server security through the use of software firewalls, conduct “housekeeping” for your system’s server, including virus protection, identify the steps CBORD is taking to keep current with compatibility testing of O/S security patches with our products and find updated testing and virus protection information on our website

Presenter(s): Brittany Pipes (CBORD)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Royal Melbourne B  (View map)

Online Deposits/Payments  (View Presentation / Handout)

Secure online deposits and parking services payments; secure online review of a patron’s debit and meal plan transactions; secure deposits from on-campus attended kiosks; seamless posting to the Banner “Enterprise” Chart of Accounts. In addition to these topics, this presentation will describe the audit trail processes and reports that Carleton University developed in support of these automated solutions. The intent is for this session to be interactive, so bring questions and, of course, ideas.

Presenter(s): Keith Joyce & Kosta Kouloufakos (Carleton)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Congressional A  (View map)

Online Student Orientation  (View Presentation / Handout)

This session will give you an insight on how Villanova University markets and processes all their new students after one year in production, from the CD that is mailed out prior to the students’ arrival on campus, to Villanova’s “Wildcard Photo Submission” (a homegrown online photo application), and then to batch printing IDs. This process has almost eliminated lines at the office as well as phone calls doing those critical start-up times.

Presenter(s): Kathy Gallagher & Emil Kotschneff (Villanova)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Colonial B  (View map)

PCI/CISP  (View Presentation / Handout)

Do you accept or are you thinking of accepting credit cards in your operation?  Are you confused by all of the different credit card handling regulations and laws and how they impact your organization?  Come to this session for an overview of the technical, organizational and process requirements defined by the payment card industry for handling credit card data.

Presenter(s): Shane Boyer & Bob Lemley (CBORD)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Royal Dublin B  (View map)

Practical MICROS 9700 SQL  (View Presentation / Handout)

It’s August 20, students return to campus August 22, and your Director of Food Service has just informed you (the MICROS System Property Expert) of an across-the-board 3% price increase on all 10,000 items in your MICROS database! What do you do? Work all weekend? Order the five-gallon bucket of coffee? Or come to this session and learn how to accomplish this price change in less than thirty minutes using MICROS SQL, which is the tool to import and export data from your MICROS 9700 system. NOTE: This session is applicable to Micros 9700 only; it does not apply to 3700 systems.

Presenter(s): Wes Urban (CBORD)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Royal Melbourne A  (View map)

Product Road Map-CS Gold

Wondering what’s new around the corner with CS Gold? If so, then this session is a must-attend. Product Management and Development will provide a preview of the many new products planned for release in 2008. This session will provide insight into what is being developed and look at the direction of CS Gold.

Presenter(s): Bob Lemley & Product Managers (CBORD)
Day/time: Friday, 10/12/2007 — 8:00 AM–9:00 AM
Room: Royal Dublin A&B  (View map)

Reconciliation Odyssey PCS/POS  (View Presentation / Handout)

Daily reconciliation of POS and PCS reports is an important task. This session will show you how to reconcile and why it is a good idea. After participating in this session, you will be able to: recognize the importance of comparing POS reports to Odyssey reports, identify which reports to use and know how to use them, evaluate how offline transactions affect report reconciliation, and proceed if you find a variance (recovering lost revenue).

Presenter(s): Brittany Pipes (CBORD)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Royal Melbourne B  (View map)

Reconciling Banner to CS Gold

This presentation revolves around the methods and concepts applied at Carleton and should provide a framework on how to apply them to similar situations at other organizations.

Presenter(s): David Townsend & Kathleen Kelly (Carleton)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Congressional B  (View map)

Rewiring DAC & A1000 for Squadron  (View Presentation / Handout)

Presenter(s): Mike Scalise (CBORD)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Royal Melbourne B  (View map)

Schlage CM Locks

Offline locks have their share of challenges—“sneakernet” to update patron group, schedule, or audit log, concerns about battery life, and no ability to monitor remote alarms—but in the right place they can be the cost-effective answer to your access control conundrum.

Presenter(s): Gary Conley (UVA)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Royal Melbourne A  (View map)

Selecting the Right Equipment for an Integrated Security Solution  (View Presentation / Handout)

If you’re interested in an Integrated Security Solution, you’ll want to attend this session, which will include discussion of, cameras, recorders, infrastructure, and integration.

Presenter(s): Mat Birnbaum (CBORD)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Congressional A  (View map)

Student Information Systems  (View Presentation / Handout)

See how one school uses database-to-database links and the PatronExtractHolding table to automate data updates from a Student Information System (SIS) (Oracle). This information can be used as a framework for developing similar interfaces to other SIS like PeopleSoft, Banner, or Datatel.

Presenter(s): Jeff Clark (Skidmore)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Congressional B  (View map)

Toad-Intro to SQL  (View Presentation / Handout)

This basic overview will explain what SQL statements are, how to write them, and how to generate a file ready to be imported. Headers, SQL Financial, and formatting basics will also be discussed.

Presenter(s): Diane Nash (JMU)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Olympic A  (View map)

Top 10 CS Gold Help Desk  (View Presentation / Handout)

If the Help Desk were given the opportunity to discuss 10 things that the staff REALLY want customers to know, what topics would they choose?  Would the discussion include product tips?  Would the discussion include troubleshooting tips?  Would the discussion focus on procedures?  Perhaps the discussion would include all of the above.  Come join us in this session to find out!

Presenter(s): Brian Riffle (CBORD)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Royal Dublin B  (View map)

Veteran/Newbie Q&A (Round table)

Presenter(s): O. Carrillo (Trinity Univ), P. Dwenger (Indiana St.), S. Gluntz (SIUE A. Wagner (BSU)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Royal Dublin A  (View map)

Virginia Tech: A Day to be Remembered  (View Presentation / Handout)

It was a cold, blustery Monday and snow flurries were flying. I swiped into the office at 8:01 a.m. What happened after that has been reported, analyzed, criticized, scrutinized, and politicized. I can only share with you what I experienced that day and the days that followed, as well as what I learned along the way. CBORD reached out to us and offered their support that day and in the days that followed . . . as did so many.

Presenter(s): Julie Wesel (VT) & Bob Lemley (CBORD)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: National Ballroom C&D  (View map)

What's New in CS Gold  (View Presentation / Handout)

Come see what’s new in CS Gold! This session will address the latest in CS Gold product offerings. Product Management and Development will cover all of the features in the latest releases. Come learn how these new features will help you better serve your customers!

Presenter(s): David Beckwith & Bob Lemley (CBORD)
Day/time: Thursday, 10/11/2007 — 9:30 AM–10:30 AM
Room: Royal Dublin A&B  (View map)

What's New in MICROS 9700  (View Presentation / Handout)

This session will provide an overview of the new features available for MICROS 9700, including, new software features and security of MICROS 9700 version 3.0, CS Gold interface enhancements, latest hardware: point of sale, handheld wireless terminals, signature capture pads, and more, gift card interfaces. You'll also learn about our current projects and plans for the next year!

Presenter(s): Scott Jerabek (CBORD)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: Royal Melbourne A  (View map)

What's New in Odyssey PCS/Upgrade  (View Presentation / Handout)

This session will offer a review of the newest features in Odyssey PCS V3.6 and 4.0—including many from requests that came at our last UGC.  You will learn about new products like ManageMyID and NetCardManager as well as the basics on the integration between Odyssey PCS and Banner.  This session will also address the best way to request enhancements and where you can find release notes for each Odyssey version.

Presenter(s): Sue Chaffee (CBORD)
Day/time: Thursday, 10/11/2007 — 9:30 AM–10:30 AM
Room: Royal Melbourne A  (View map)

What's New: MICROS 3700  (View Presentation / Handout)

This session will provide an overview of the new features available for MICROS 3700, including; new software features and enhanced security of MICROS 3700 version 4.0, latest hardware: point of sale, KDS, handheld wireless terminals, and gift card interfaces. You will also learn about our current projects and plans for the next year!

Presenter(s): Scott Jerabek (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Royal Dublin B  (View map)

XML Interface  (View Presentation / Handout)

This session will offer an introduction to XML basics and possibilities for the new interface.

Presenter(s): Jeff Clark (Skidmore)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Royal Melbourne B  (View map)