Sessions At-A-Glance

ABCs of Item Costing  (View Presentation / Handout)

Looking to find out where the costs of food items or recipes come from? This session will cover the various costing methods FSS uses and how to troubleshoot faulty cost records.

Presenter(s): Marty Fischer (CBORD)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Oakmont B  (View map)

Automate Best Practices  (View Presentation / Handout)

Automating repetitive and off-hours tasks is a great way to improve the efficiency of your system operation. AutoMate™ has for years been the professional’s choice for software task automation. This session is targeted toward experienced AutoMate users who want to learn how to employ proven techniques designed to help you avoid pitfalls and have a robust, efficient, and low-maintenance task automation system.

Presenter(s): Matt Gray (CBORD) & Jack Reed (Millersville)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Congressional A  (View map)

Campus-Wide Purchasing & Distribution  (View Presentation / Handout)

Learn how to consolidate purchasing across campus while centralizing bid analysis and receiving, and provide for smooth distribution, complete with proper accounting for product movement and costing.

Presenter(s): Don Cooper (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Colonial A  (View map)

Camtasia-Gen Y  (View Presentation / Handout)

An expert sits down and carefully explains exactly how “it” works. “It” looks so simple. The expert leaves, and you realize you have no recollection of how to do “it.” Replace “it” with any training area, from software to basic operations, and insert Camtasia, third-party software that is simple, affordable, and a clear path to significantly enhanced training effectiveness and you get the idea. Learn how to use this tool in your operation and get famous at the same time.

Presenter(s): Brad Krakow (CBORD)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: Augusta A  (View map)

Case Studies-Total System Integration  (View Presentation / Handout)

This session will present real-life case studies in integrating the Foodservice Suite (purchasing, inventory, service menus, issuing, recipes), Nutrition Service Suite, point-of-sale (POS), and Webfood applications into your system.

Presenter(s): Todd Seligman (ARAMARK)
Day/time: Thursday, 10/11/2007 — 9:30 AM–10:30 AM
Room: Colonial A  (View map)

Client Commissary Case Studies  (View Presentation / Handout)

The Production Module and Order Scheduler functionality, along with the New Scales Interface and Sell Price/Transfer Price Manager, bring a well-rounded set of functionality to our clients managing central production and distribution. We'll walk through each of these functionalities and more as we provide real-life implementation case studies from our current clients. This session is sure to expose you to proven functionality to improve gross margins, interface data, and track profitability within a commissary operation.

Presenter(s): JB Lockwood (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Colonial A  (View map)

Converting to a New HIS-Managing the Project  (View Presentation / Handout)

Your ADT and Diet Order interfaces are boosting the benefits of using the Nutrition Service Suite (NSS).   But you've just learned that the hospital information system that sends patient data to CBORD is changing!   What do you do?   This session will help you prepare for a smooth and successful project.

Presenter(s): Karen Nocera (CBORD)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Oakmont A  (View map)

Cost of Sales Reports  (View Presentation / Handout)

Come and learn about the cost of sales reports available and their purpose. We will also discuss how to analyze the cost of sales reports to run a more effective retail operation  

Presenter(s): Jill Travis (Disneyland) & Carrie Susskind (CBORD)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Colonial A  (View map)

C-Stores  (View Presentation / Handout)

The growth of retail-oriented convenience stores within institutional foodservice environments is on the rise. A well-run C-Store operation can raise your customer satisfaction ratings and vastly improve the balance sheet of your overall foodservice program. In this roundtable session, we’ll discuss some of the best practices employed by successful C-Store operators, identify some common pitfalls and challenges, and review how CBORD systems can help. Come prepared to contribute and to learn from your fellow operators.

Presenter(s): Matt Gray (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Olympic B  (View map)

Data Export 3rd Party Reporting  (View Presentation / Handout)

Need a report that isn’t in FSS? Or how about one that puts the information into a specific format for your facility or clients?

Presenter(s): Derek McAllister (AdvancedMeal)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: St. Andrews B  (View map)

Disney's Wellness Journey  (View Presentation / Handout)

Learn how the Walt Disney Company approached measuring, evaluating, retooling, and implementing a wellness program for kids’ meals worldwide.  Speak to the experts in information technology and operations and understand the strengths and challenges and satisfaction with installing and working with a nutritional analysis system as it is integrated with other CBORD modules.

Presenter(s): Jill Travis (Disneyland) & Susan Wilkie (Wilkie Enterprises)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Olympic B  (View map)

Drilling Down in Order Scheduler  (View Presentation / Handout)

How did the Order Scheduler calculate that purchasing requirement? We will look at the factors that make up the computation and some common errant data coding that may cause the resulting numbers to be inaccurate.

Presenter(s): Don Cooper (CBORD)
Day/time: Thursday, 10/11/2007 — 4:00 PM–5:00 PM
Room: Olympic A  (View map)

Emergency Planning  (View Presentation / Handout)

Emergency planning is necessary for effective preparation.  We do not know when an emergency will happen or exactly what it will be—but, there will be an emergency!  This session will illustrate the materials and training our institution has developed for emergency preparation and provide an opportunity for everyone to share their best practices.

Presenter(s): Susan Dayton (UM-Columbia)
Day/time: Friday, 10/12/2007 — 8:00 AM–9:00 AM
Room: Augusta B  (View map)

End of Day  (View Presentation / Handout)

After this session, you will be able to; describe what options are available with End of Day processing, identify the steps required to set up End of Day, and determine how End of Day can be used in your operation.

Presenter(s): Ann Anderson (CBORD)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Olympic A  (View map)

EventMaster PLUS!  (View Presentation / Handout)

This session will be provide an overview of EventMaster PLUS! We will cover general setup and management of the EventMaster PLUS! database, and show the potential of integration between the FSS system and NetCatering.

Presenter(s): Philip Andrews (New Hanover Reg. Med. Ctr.) & Ben Horan (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Augusta B  (View map)

FMS/MICROS Integration  (View Presentation / Handout)

Regardless of your operational formats (C-store, food courts, etc.), maintaining information in both FSS and MICROS is both time consuming and error prone. This session will explain how the University of Dayton has integrated their CBORD systems and will help you prepare for a seamless integration between your systems.

Presenter(s): Jim Froehlich (Dayton)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Colonial A  (View map)

FSS Overview  (View Presentation / Handout)

A system overview designed for the beginner as well as intermediate-level user.  This session will include a brief discussion of the functionality available to users, plus a few tips. There will be time for questions and answers throughout.

Presenter(s): Amy Tuvell (PHP)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: Congressional B  (View map)

Healthcare FMS Caucus

Presenter(s): N/A
Day/time: Friday, 10/12/2007 — 2:00 PM–3:00 PM
Room: Royal Dublin A&B  (View map)

HEB/Central Market

Planning production in an unpredictable retail world. Using CBORD systems other tools, and plain old common sense to plan retail production based on sales history.

Presenter(s): David Gard (HEB)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: Augusta B  (View map)

Hidden Gems (FSS Favorites, Task List, Saved Criteria)  (View Presentation / Handout)

Make sure staff has performed certain functions. Simplify running daily tasks. This session will cover ways to make life easier for you and your staff in running FSS.

Presenter(s): Marty Fischer (CBORD)
Day/time: Thursday, 10/11/2007 — 4:00 PM–5:00 PM
Room: Colonial B  (View map)

IDNs-Selecting the Right Solution (NSS,AccuMenu, GeriMenu, or GeriCard)  (View Presentation / Handout)

If you belong to or manage a multi-site health system, foodservice contractor, consultant, or distributor, this session is geared to your needs. We will answer the question, “How do I figure out which dietary system(s) to implement at my sites?” By looking at patient and resident needs, operational and reporting requirements, and technical concerns, we will build a clear road map showing how to select and match the various CBORD dietary solutions to each site’s specific needs.

Presenter(s): Rich Barnes (CBORD)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Augusta A  (View map)

Inventories Using Handhelds  (View Presentation / Handout)

This session will give you a working knowledge of how to set up your inventory in an easy and efficient manner using a handheld device. Hear the pros and cons of this type of setup and see a system set up and in working order.

Presenter(s): Amy Wagner (BSU)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Colonial A  (View map)

Just in Time Inventory (Order Scheduler)  (View Presentation / Handout)

If we know how much to produce for service, and we know how much product we have on hand, how much to purchase is a mere calculation—right? Come see how the Order Scheduler can do the heavy lifting relative to purchasing requirements and purchase-order generation.

Presenter(s): Don Cooper (CBORD)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Olympic B  (View map)

Labeling from FSS  (View Presentation / Handout)

The Nutritional Accounting extension of CBORD’s Foodservice Suite provides all the information needed to generate accurate statements on an item’s nutritional content, ingredients, allergens, and compatibility with healthy eating programs. Last year, we released an FDA-compliant Nutrition Facts report. Now, we’ve taken it to the next level, providing a way for you to design and print your own labels and place-cards using common commercially available label-making programs. In this session we’ll show you how this works and how it can improve the effectiveness and efficiency of your healthy eating programs.

Presenter(s): Craig Howard (Washington St.) & Matt Gray (CBORD)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Olympic A  (View map)

Make Your Director Look Good  (View Presentation / Handout)

From enhancing financial controls, to promoting nationally visible nutrition education programs, to rolling out creative new culinary concepts, tools abound within the CBORD world to further your department’s mission. This session will take the “Director’s view” of system implementations and explore a set of common initiatives that delight leadership.

Presenter(s): Brad Krakow (CBORD)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Oakmont B  (View map)

Manage Inventory Needs  (View Presentation / Handout)

This session will provide a broad overview of the inventory-based system functionality that is available for your operation, keying on the premises that “physical reality matters.” Inventory is a mirror for your organization; we will look in.

Presenter(s): Brad Krakow (CBORD)
Day/time: Friday, 10/12/2007 — 8:00 AM–9:00 AM
Room: Olympic A  (View map)

Manage Multiple Facilities-Citrix

Kaiser Permanente employs the Citrix platform to manage 19 facilities in Northern California and 12 facilities in Southern California using only two databases.  This session offers an overview of innovations, challenges, and successes in a multi-facility implementation.

Presenter(s): Cindy Crawford & Marcelinda Nikols (Kaiser)
Day/time: Friday, 10/12/2007 — 8:00 AM–9:00 AM
Room: Augusta A  (View map)

Managing Costs  (View Presentation / Handout)

Do you spend so much time managing the data in FSS that you’ve forgotten why you’re doing it? Controlling costs was probably one of the top three reasons you purchased FSS. How much cost management would you say you’re doing? In this session we’ll discuss several features in FSS that you can use now to manage costs at your organization.

Presenter(s): Carolyn Tomaino (CBORD)
Day/time: Thursday, 10/11/2007 — 4:00 PM–5:00 PM
Room: Olympic B  (View map)

Managing from a Distance  (View Presentation / Handout)

During this session you will learn how to avoid the "pitfalls" in leading others from a distance by learning techniques to help you succeed in this venture. In today's evolving workplace, managers are challenged to lead others from a distance—whether employees are working from home, across campus, or in another state.

Presenter(s): Jill Travis (Disneyland)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Olympic A  (View map)

NetMenu Planner  (View Presentation / Handout)

Provide centrally maintained menu planning functionality for your facilities with NetMenu Planner—and it's easily accessible via any Internet connection! If you manage multiple sites that require cycle menu planning and reporting tools for their daily food service operations, look no further—this session is for you.

Presenter(s): Heather Whitehouse (CBORD)
Day/time: Thursday, 10/11/2007 — 9:30 AM–10:30 AM
Room: Oakmont A  (View map)

NetMenu-But I Already Have FSS!  (View Presentation / Handout)

NetMenu is not just the newest and most exciting software tool on the block. Join us for an overview of NetMenu and a discussion of key differences between NetMenu and FSS. This session is particularly important for multi-site organizations such as distributors, contractors, chains, health networks, theme parks, and large colleges and universities.

Presenter(s): Rich Barnes (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Augusta B  (View map)

NetNutrition-Tips & Setup  (View Presentation / Handout)

NetNutrition’s latest features will be demonstrated along with a step-by-step implementation process that is focused on staying within your data. Service unit mapping, data filtering, allergens and requirements trait applications, and menu visibility are some of the areas that will be demonstrated.

Presenter(s): Brad Krakow (CBORD)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Olympic B  (View map)

Pricing Strategies in Retail Operations  (View Presentation / Handout)

Providing the tools in the application to manage food costs, gross margins, shrink, and markup, we'll take a look at a variety of proven methods and strategies that our clients are using today to help them better manage their operations. From the product entering the receiving dock to it being sold to your customer, we'll show you how you can better manage all the areas of cost and pricing that impact your profitability. Cost-Price Analysis, Sell Price/Transfer Price Manager, Sales Performance Reports, and other tools will be used to provide you with a solid set of resources to develop the pricing strategy that best fits your operation.

Presenter(s): JB Lockwood (CBORD)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Congressional B  (View map)

Public vs. Private Operation in New South Wales Australia  (View Presentation / Handout)

An investigation into the Public Hospital system in New South Wales has shown a changing landscape of amalgamations of hospitals and merging of Area Health Services over the past 15 years. This session will highlight the issues, and challenges and outline the project plan you may need to consider in the event of a merger between facilities, we will use a case study on the experience at South Eastern Sydney Area Health Service.  We will also cover an analysis of the smaller private hospital network which is driven by competition for service, cost containment, and patient satisfaction.  A case study of the experience of Sydney Adventist Hospital in implementing CBORD will provide insight into the challenges of private healthcare, performance measures, and patient expectations.

Presenter(s): Carol Z. & Daniel Lowe (CBORD)
Day/time: Thursday, 10/11/2007 — 9:30 AM–10:30 AM
Room: Colonial B  (View map)

Recipe Testing & Development  (View Presentation / Handout)

Collecting key data at each step of the recipe development and testing process is essential for maintaining the accuracy and reliability of Missouri’s forecasting, pre-costing, ordering, advance withdrawal, advance preparation, production, and nutritional analysis processes.  In this session we will look at our process for collecting the data for recipe entry, and the various types of yields that need to be tracked, and see how the data is used within the CBORD system.

Presenter(s): Susan Dayton (UM-Columbia)
Day/time: Friday, 10/12/2007 — 3:15 PM–4:15 PM
Room: Olympic B  (View map)

Sales Performance Reports  (View Presentation / Handout)

This new functionality utilizes a new user-interface framework and brings dashboard report functionality to the application. The sales performance report hits the nail square on the head when generating analysis of best and worst sales, best and worst margins, best and worst food costs, and top/bottom 5, 10, 20, 50. The reporting options and sort selections allow users to truly customize the exact report they need to best analyze their business. These reports are a big hit with all our customers.

Presenter(s): JB Lockwood (CBORD)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Colonial B  (View map)

Streamlining Your Food Production Operation with Advanced Recipe Features  (View Presentation / Handout)

You've got all your recipes and menus in FSS and are generating production reports for the kitchen staff. Mission accomplished, right? If you watch closely, you may find the staff spend valuable time reorganizing, distributing, and making notes on recipes and reports. In this session, we'll review ways to customize recipes so they reflect how food actually gets prepared at your organization.

Presenter(s): Carolyn Tomaino (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Colonial B  (View map)

Sustainable Food: What is it and Why are CBORD Clients Leading the Way!  (View Presentation / Handout)

For Campuses serving thousands of meals a day, a sustainability food purchasing program could be considered a lofty goal, BUT not for CBORD clients. Institutions seeking to implement more ecologically sound and socially responsible practices look to their Food Services team to lead the way in providing important lessons to the campus community; sourcing food from local farmers and regional vendors, developing delicious seasonal recipes that take advantage of mother natures harvest and the creation of marketing and educational strategies that increase both customer satisfaction and sales are critical steps that CBORD clients have already taken. This session will; show how Sustainable food purchases can be tracked in FSS, and facilitate Sustainable networking across CBORD clients.

Presenter(s): Peg Lacey (CBORD)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Augusta B  (View map)

Tips & Tricks with Nutritional Accounting  (View Presentation / Handout)

Learn more about the power of your Nutritional Accounting System.  This session will cover best practices and tips for how to improve the nutritional analysis of your recipes by utilizing NAS features including nutrient links, nutrient yields, and reports.

Presenter(s): Sharyn Joliet (CBORD)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Oakmont A  (View map)

Virtual Machine Technology Overview with VMWare ESX  (View Presentation / Handout)

This session will offer an overview of VMWare ESX virtual machine technology . We will look at what virtual machine technology is, and what it can do for you and your organization.

Presenter(s): Ralph Ford (Disneyland)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: Congressional A  (View map)