Sessions At-A-Glance

Automate with NSS  (View Presentation / Handout)

If you’re interested in best practices with NSS, look no further. This 60-minute client-presented session covers case studies from two healthcare facilities—including tips and tricks, lessons learned, as well as valuable information about automation. Join us to learn more!

Presenter(s): Suzy O'Brien (St. Mary's Regional Med. Ctr.)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: Olympic A  (View map)

Bedside Menu Entry Personal Touch  (View Presentation / Handout)

Come to this workshop if you want to gain increased benefits for your team and your facility with BME .Reconnect your employees with your patients! Find out how to maximize your successes and minimize your challenges.

Presenter(s): Marsha Diamond (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Olympic B  (View map)

Calorie Counts  (View Presentation / Handout)

CBORD’s Intake Analysis module allows you to perform calorie counts on patients who need their food intake monitored. In this session you will learn how to set nutritional goals, add nutrient information to foods, initiate calorie counts, and view the calorie count intake of patients with the reports available.

Presenter(s): Peter Kornbrust (CBORD)
Day/time: Saturday, 10/13/2007 — 9:15 AM–10:15 AM
Room: Olympic A  (View map)

Clinical Benchmarking  (View Presentation / Handout)

Attend this session to learn which clinical indicators are used for benchmarking, as well as how benchmarking is used to improve performance at your facility.

Presenter(s): Caroline Bohl (NY Presbyterian)
Day/time: Friday, 10/12/2007 — 8:00 AM–9:00 AM
Room: Colonial B  (View map)

Connecting NSS/FSS Service Tallies  (View Presentation / Handout)

Tallies forecasting future meals are crucial to tell the production staff how many portions of each item to prepare. That information affects purchasing requirements, staffing needs, and many other aspects of foodservice management. A tally of a meal after it's been served is also important for accounting purposes, to develop better forecasting methods, and to track inventory. NSS has four options available to interface tally information to FSS Service menus. After this session you will be able to: understand the four types of NSS tallies that integrate with FSS, and determine which service tallies are appropriate to your operation.

Presenter(s): Ann Anderson (CBORD)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Colonial B  (View map)

Foreign Language Menus  (View Presentation / Handout)

¿No habla Español? No Problem! Is your facility ready to deal with the increasing number of foreign patients? This session will provide some simple steps to help you convert your menus into the available foreign languages.

Presenter(s): Anthony Borjas (Health Alliance)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Olympic B  (View map)

Healthcare Clinical Caucus

Presenter(s): N/A
Day/time: Friday, 10/12/2007 — 11:00 AM–12:30 PM
Room: Royal Dublin A&B  (View map)

HIPAA Compliance-Security Administration  (View Presentation / Handout)

This session will review how to use the Nutrition Services Suite (NSS) Security Administrator module to help secure patient information in NSS. The session will include information on the NSS Security Administrator’s setup, features, and reports.

Presenter(s): Chris Memmesheimer (CBORD)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: Royal Dublin A  (View map)

Implementing Holiday Menus  (View Presentation / Handout)

Implementing holiday meals with the Nutrition Service Suite has become easier with the copy cycle feature.  This session will outline the steps in creating and testing your holiday menu well in advance of the holiday meal.  Once the holiday meals have been created, you will learn how to use your new menu for multiple holidays through scheduling in the cycle manager.  

Presenter(s): Dawn Kelly (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Oakmont B  (View map)

Increasing Patient Satisfaction with Preferences  (View Presentation / Handout)

This session will review how the Nutrition Service Suite preferences feature can be used to increase patient satisfaction. The session will include information on how to set up and use global, scheduled, and personal preferences statements to increase patient satisfaction.

Presenter(s): Chris Memmesheimer (CBORD)
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Augusta A  (View map)

Inside Press Ganey  (View Presentation / Handout)

What’s all the fuss with Press Ganey scores? And what can you do to improve your facility’s ratings? Bring your questions, thoughts, and concerns, and join us in Orlando to learn more about Press Ganey as well as how to improve employee and patient satisfaction!

Presenter(s): Marsha Diamond (CBORD)
Day/time: Thursday, 10/11/2007 — 9:30 AM–10:30 AM
Room: Olympic A  (View map)

Liberalizing Diets  (View Presentation / Handout)

As acuity levels rise, and the length of stay decreases in hospitals, diet restrictions become more relaxed, with the emphasis on nourishing a patient during his/her hospital stay.    This session outlines the current trend of liberalizing compliances and consolidating diets with an emphasis on the implementation process and tracking mechanisms available in the Nutrition Service Suite.

Presenter(s): Dawn Kelly (CBORD)
Day/time: Thursday, 10/11/2007 — 4:00 PM–5:00 PM
Room: Congressional B  (View map)

Menu Cycle-New Cycle Life  (View Presentation / Handout)

Changing the foods offered at your facility is a continuing process. Knowing how to modify the new menu cycles in your live CBORD environment will be critical for the changes. This session will review the reasons for making these changes; some considerations in the CBORD software; and steps for building new menus, tray tickets, and room service tickets in a live environment.

Presenter(s): Peter Kornbrust
Day/time: Saturday, 10/13/2007 — 11:45 AM–12:45 PM
Room: Augusta B  (View map)

Name that Name - Item Maintenance names and their use In Nutrition Service Suite  (View Presentation / Handout)

An overview of Item Maintenance in Nutrition Service Suite, including the seven possible names in an item, portion overrides for exchanges, item overrides for language, and meal food list overrides for items.

Presenter(s): Jeff McCullough (CBORD)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Colonial A  (View map)

NSS Menu Planning-Item Removal  (View Presentation / Handout)

 The Meal Food List Item Remove is a new option in the Nutrition Service Suite. It enables you to globally delete an item from a menu cycle.  This session will educate you on how to use this powerful new feature effectively.

Presenter(s): Dawn Kelly (CBORD)
Day/time: Thursday, 10/11/2007 — 2:45 PM–3:45 PM
Room: Royal Dublin B  (View map)

Pattern Fixing Functional View  (View Presentation / Handout)

Pattern Fixing is a process in which the system adjusts patient meal selections so that a meal’s nutrient or dietary exchange totals match the patient’s prescribed pattern diet or meal goals. This session will review how the CBORD Nutrition Service Suite software can educate your staff and patients through menu exchange information and selection totals on screens and reports. Also, we will demonstrate some typical pattern diet scenarios with tray tickets.

Presenter(s): Peter Kornbrust (CBORD)
Day/time: Thursday, 10/11/2007 — 9:30 AM–10:30 AM
Room: Olympic B  (View map)

Pattern Fixing-Implementation Strategies  (View Presentation / Handout)

Pattern Fixing is a process in which the system adjusts patient meal selections so that a meal’s nutrient or dietary exchange totals match the patient’s prescribed pattern diet or meal goals. This session will review the settings needed for pattern fixing as well as tips for implementing the features for a new site, DOS Diet Office conversion, or existing NSS database.

Presenter(s): Peter Kornbrust (CBORD)
Day/time: Friday, 10/12/2007 — 8:00 AM–9:00 AM
Room: Colonial A  (View map)

Reaching Out to Your Customer-Selecting the Right Service Methodology  (View Presentation / Handout)

This session is all about patient satisfaction. Every facility and patient population is different. No single service methodology is right for everybody. Based on CBORD’s experience with over 400 customers who have successfully implemented Bedside Menu Entry and Room Service, we will explore the key factors you must consider when planning for a patient satisfaction initiative and selecting both a new service methodology and systems to support it.

Presenter(s): Dave Baals (CBORD)
Day/time: Saturday, 10/13/2007 — 10:30 AM–11:30 AM
Room: Colonial B  (View map)

Room Service-Bedside Menu Entry  (View Presentation / Handout)

Considering implementing a new way to serve your patients? Attend this session to learn all about CBORD’s call-center room service and Bedside Menu Entry systems, as well as which system might be the right fit for your facility.

Presenter(s): Dolores Saile(Albert Einstein Med. Ctr.), & Peter Kornbrust (CBORD)
Day/time: Thursday, 10/11/2007 — 4:00 PM–5:00 PM
Room: Augusta B  (View map)

Room Service-It Takes a Hospital  (View Presentation / Handout)

Room Service must be defined as a hospital project, not a foodservice project. This session will explain the keys to ensuring the organization as a whole supports the project. We will also outline the processes that can be used to spread the word about room service throughout your organization.

Presenter(s): Toni Ralston (Piedmont)
Day/time: Friday, 10/12/2007 — 9:15 AM–10:45 AM
Room: Augusta B  (View map)

Room Service-What Will It Take?  (View Presentation / Handout)

This session will outline what a day in the life of room service entails. We will discuss the actual policies and processes for both large and small hospitals.

Presenter(s): Toni Ralston (Piedmont)
Day/time: Friday, 10/12/2007 — 4:30 PM–5:30 PM
Room: Olympic A  (View map)

Streamline Tube Feed  (View Presentation / Handout)

Use the newly developed features of The Enteral Nutrition Support Module to control costs, schedule nutrition deliveries, and bill for services and never leave the diet office. Steve KoneffKlatt, DFS at San Francisco's Laguna Honda Hospital, will present a session on how all this works!

Presenter(s): Steve Koneffklatt (Laguna Honda) & Peter Kornbrust (CBORD)
Day/time: Thursday, 10/11/2007 — 1:30 PM–2:30 PM
Room: Colonial B  (View map)

Transitioning from DOMS to NSS  (View Presentation / Handout)

After this session, you will be able to identify current functionality available in NSS and plans for additional functionality, determine when to convert to NSS, and realize the key components of the planning process and data conversion.

Presenter(s): Carrie Susskind (CBORD)
Day/time: Thursday, 10/11/2007 — 10:45 AM–11:45 AM
Room: St. Andrews A  (View map)

Tube Feeding vs. Supplements-What is Right for You?  (View Presentation / Handout)

This session will compare the features of the Nutrition Service Suite supplements and the Enteral Nutrition Support Module. It will include a functionality overview and a discussion period.

Presenter(s): Chris Memmesheimer (CBORD)
Day/time: Saturday, 10/13/2007 — 8:00 AM–9:00 AM
Room: Olympic A  (View map)

Using Protocols  (View Presentation / Handout)

This session will review the use of the protocol feature in Nutrition Service Suite and the Nutrition Screening and Assessment module. The session will include information on protocol settings, assignment, and reporting. There will also be a discussion of some non-conventional uses for protocols.

Presenter(s): Chris Memmesheimer (CBORD)
Day/time: Friday, 10/12/2007 — 9:15 AM–10:45 AM
Room: Olympic A  (View map)