CBORD UGC 2008 - Sessions At-a-Glance

Case Study: Implementing a Standardized Food Service Operation across 300 Sites

This session will show you how one client is currently implementing NetMenu to leverage a centralized database that allows users to access corporate data, yet still have the flexibility to make recipe and menu changes as needed to support their specific needs without affecting other sites. NetMenu provides advanced food production controls, reduces waste, enhances quality, and improves margins across the enterprise.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): NetMenu, NetHIMS
Level: Basic
Presenter(s): Susan Cole, CBORD
Day/time: Thursday, 10/9/2008 — 9:30 AM–10:30 AM
Room: Presidio A

Catering Roundtable
(View Presentation / Handout)

Come to this roundtable discussion and share your ideas on what EventMaster is doing well, what you would like to see improved, and how you use the system.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): EventMaster
Level: Basic
Presenter(s): Jill Travis, Disneyland; Toni Ralston, Piedmont Hospital; Phil Andrews, New Hanover Regional Medical Center; Amy Wagner, Ball State University
Day/time: Thursday, 10/9/2008 — 10:45 AM–11:45 AM
Room: Seguin A

EventMaster Dashboard: Mining for Gold

When you consider the volume of information contained in your EventMaster database—histories of customers, orders, payments, and event details—you may realize that there's a goldmine there just waiting to be discovered. The EventMaster Dashboard and Decision Support System are just the tools you need to discover high-level trends, drill into valuable details, and connect with your operation in ways that will equip and inspire you to make solid and well-informed business decisions. Microsoft Excel skills are helpful but not required for this session.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): EventMaster
Level: Intermediate
Presenter(s): Matt Gray, CBORD
Day/time: Thursday, 10/9/2008 — 4:00 PM–5:00 PM
Room: Travis A

Fantastic Voyage
(View Presentation / Handout)

Your catering business is better when it's closer to your customers, but your systems data is easier to manage from the home office. You have outlets scattered across your campus or restaurants spread across the state or operations spanning the globe. Find out how EventMaster Enterprise helps you manage multi-facility catering operations from a central location.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): EventMaster
Level: Basic
Presenter(s): Ben Horan, CBORD
Day/time: Saturday, 10/11/2008 — 10:30 AM–11:30 AM
Room: Seguin B

Follow the Flow
(View Presentation / Handout)

Learn how to combine three systems (NetCatering, EventMaster PLUS!, and Foodservice Suite) to maximize your catering department’s efficiency and accuracy. We will take you from the moment a customer places an order in NetCatering to managing that order in EventMaster PLUS! to getting that order on your order scheduler and off to the vendor.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): EventMaster PLUS!, NetCatering, Foodservice Suite
Level: Basic
Presenter(s): Phil Andrews, New Hanover Regional Medical Center; Grace Johnson, CBORD
Day/time: Saturday, 10/11/2008 — 9:15 AM–10:15 AM
Room: Republic C

Getting in Tune
(View Presentation / Handout)

Discover how simple reports can bring harmony to your catering office.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): EventMaster
Level: Basic
Presenter(s): Ben Horan, CBORD
Day/time: Saturday, 10/11/2008 — 11:45 AM–12:45 PM
Room: Seguin B

I Can't Drive...30-60-90
(View Presentation / Handout)

Are your receivables speeding off into the distance? Find out how EventMaster PLUS! keeps billing under control. Products: EventMaster PLUS!

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): EventMaster PLUS!
Level: Basic
Presenter(s): Ben Horan, CBORD
Day/time: Friday, 10/10/2008 — 3:15 PM–4:15 PM
Room: Independence

Life of an Event
(View Presentation / Handout)

This session will show you how to take your current catering practice and translate it into EventMaster. We will go through booking an event from the initial proposal to post-event follow-up. Learning objectives: the importance of booking status; basic flow of data through EventMaster; using reports to get what you need at each phase.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): EventMaster, EventMaster PLUS!
Level: Basic
Presenter(s): Grace Johnson, CBORD
Day/time: Friday, 10/10/2008 — 4:30 PM–5:30 PM
Room: Travis D

Multiple Baskets for Your Eggs: The NetMenu Data Ownership Model
(View Presentation / Handout)

Do you have a jealous chef who refuses to enter his recipes into the system for fear of having to share them with his peers at other facilities? Are you looking to standardize central menus and still give operating units the freedom to customize? Does one cafeteria serve “Morning Madness Munchies” at 10:00am, and the central dining room manager flips out every time he sees that meal period show up in his drop-down list? NetMenu is the solution to any “Yes” answer—come by and see how NetMenu gives you complete control over the hierarchical data on which you’ve spent so much time building!

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): NetMenu
Level: Basic
Presenter(s): Jonathan Hochberg, CBORD
Day/time: Thursday, 10/9/2008 — 4:00 PM–5:00 PM
Room: Travis B

NetCatering
(View Presentation / Handout)

This course is an introduction to NetCatering. We will discuss setup, administration, and how to use NetCatering to boost your catering sales.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): NetCatering
Level: Basic
Presenter(s): Phil Andrews, New Hanover Regional Medical Center
Day/time: Friday, 10/10/2008 — 8:00 AM–9:00 AM
Room: Travis A

NetMenu System Administration
(View Presentation / Handout)

NetMenu is a server-deployed web-based food management system. This session will cover the network requirements and system administrative tasks that are required to maintain the system in a corporate server environment.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): NetMenu and related products
Level: Basic
Presenter(s): Leo Tohill, CBORD
Day/time: Thursday, 10/9/2008 — 2:45 PM–3:45 PM
Room: Bonham E

NetNutrition in Action: A Value-Added Case Study in Delivering to the Customer
(View Presentation / Handout)

Do you need to help students and parents, employees, and other customers understand the nutrition in their meals and provide them with food allergen information? Find out how to leverage NetNutrition's ability to display your Foodservice Suite menus on the web and deliver new value to Foodservice Suite data. This session will cover the process, from concept to implementation.

Market(s): Colleges & Universities, Healthcare, and Retail
Product(s): Foodservice Suite
Level: Basic
Presenter(s): Jonathan Hochberg, CBORD
Day/time: Thursday, 10/9/2008 — 1:30 PM–2:30 PM
Room: Bonham C

NetRecipe

NetRecipe is CBORD's web browser application that allows users to work via the web with a centralized recipe database. See how this simple search and scale tool works.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): NetRecipe
Level: Basic
Presenter(s): Jack Hayes, CBORD
Day/time: Saturday, 10/11/2008 — 11:45 AM–12:45 PM
Room: Seguin A

Ordering and Inventory in NetMenu
(View Presentation / Handout)

Come see the newest tools for purchasing and inventory. We will demonstrate the complete purchasing and inventory functionalities in NetMenu—a little different from Foodservice Suite, a little simpler.

Market(s): Colleges & Universities, Healthcare, Business & Industry, and Retail
Product(s): NetMenu
Level: Basic
Presenter(s): Shan Li, CBORD
Day/time: Saturday, 10/11/2008 — 8:00 AM–9:00 AM
Room: Seguin A