Tag Archives: Excellence Awards

2018 Above & Beyond Award: Shaun Kavanagh, URI

Shaun Kavanagh has been a CBORD user as part of the University of Rhode Island team for more than two decades. Throughout the years Shaun has maintained a close relationship with CBORD support, and he has shared his knowledge and experience whenever called upon. During the upgrade from Odyssey PCSTM to Odyssey DirectTM, Shaun saw

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2018 One CBORD Award: Texas Woman’s University

Under the direction of Beth Lewis, Texas Woman's University has grown their CBORD systems far beyond what management possibly could have expected. This has included replacing competitive systems to expand Odyssey PCSTM, Oracle MICROS®, and CS AccessTM. During this process, Beth Lewis and the TWU Team standardized card operations, access, security solutions, and food service

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2018 Visionary Award: Banner Health

The Banner Health Patient Order Service Center (POSC) created an innovative centralized contact center using CBORD Room Service Choice® for 11 facilities handling over 1.4 million inbound calls. New standardization processes allow customers to have the same experience at any Banner facility they choose to visit. By maximizing CBORD tools and information available to the

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Announcing the 2018 Excellence Awards Winners

We are pleased to announce the winners of the 2018 Excellence Awards! The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Nominations were submitted by colleagues, peers, and CBORD team members, and winners were chosen by committee. Nominees include organizations

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2018 Excellence Awards Nominees

We are pleased to announce the nominees for the 2018 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Winners will be announced in July and honored at the Excellence Awards Dinner on Monday, October 8 during

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Above & Beyond Award: Marcelinda Nickols, Kaiser Permanente

Marcelinda was there when the first CBORD system was installed at Kaiser, when it was a DOS system running on a single server under someone’s desk! Since then, she has taken a leadership role in promoting operational excellence across the entire Kaiser network. Realizing a need for multiple sites sharing the same master database to

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Visionary Award: Sutter Health Sacramento Sierra Region

Sutter Health had been operating with a non-select menu, which unfortunately produced too much plate waste. Foodservice leaders realized they had an opportunity to see significant cost savings, and provide patients with a better experience, if they could reduce this waste. They implemented bedside meal ordering using the Menu Select functionality of Room Service Choice,

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One CBORD Award: Indiana University

Indiana University is a long-time CBORD customer with housing, access, card, and foodservice systems deployed across their eight campuses. In 2016 a cross-functional team began work to consolidate the campuses into one enterprise-wide card system: the CrimsonCard. It was a huge undertaking, yet given their strong IT resources and leadership they accomplished the main objective,

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2017 Excellence Awards Winners

We are pleased to announce the winners of the 2017 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Our 2017 award winners will be honored at the Excellence Awards Dinner on Monday, October 23 during CBORD’s

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2017 Excellence Awards Nominees

We are pleased to announce the nominees of the 2017 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Our 2017 award winners will be honored at the Excellence Awards Dinner on Monday, October 23 during CBORD’s

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