Tag Archives: Video

Nutrition Education and the Patient Experience

A Number that Tells a Story Lisa Marker of Duke Raleigh Hospital shares a surprising impressive number—zero, as in zero unanswered concerns from both patients and nursing after switching to Room Service Choice® and Tray Monitor® from CBORD®. She anticipated an improved patient experience, but the nutrition information and education opportunities are a big win

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Odyssey Saves Hours of Transaction Time

A Number that Tells a Story Levi Devries of the University of Iowa Hospitals & Clinics tells the story of how his organization saved time and increased revenue using payroll deduction with Odyssey DirectTM from CBORD®. Transactions using Odyssey saves his organization thousands of hours of transaction time compared to cash or credit card transactions.

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2018 Above & Beyond Award: Shaun Kavanagh, URI

Shaun Kavanagh has been a CBORD user as part of the University of Rhode Island team for more than two decades. Throughout the years Shaun has maintained a close relationship with CBORD support, and he has shared his knowledge and experience whenever called upon. During the upgrade from Odyssey PCSTM to Odyssey DirectTM, Shaun saw

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2018 One CBORD Award: Texas Woman’s University

Under the direction of Beth Lewis, Texas Woman's University has grown their CBORD systems far beyond what management possibly could have expected. This has included replacing competitive systems to expand Odyssey PCSTM, Oracle MICROS®, and CS AccessTM. During this process, Beth Lewis and the TWU Team standardized card operations, access, security solutions, and food service

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2018 Visionary Award: Banner Health

The Banner Health Patient Order Service Center (POSC) created an innovative centralized contact center using CBORD Room Service Choice® for 11 facilities handling over 1.4 million inbound calls. New standardization processes allow customers to have the same experience at any Banner facility they choose to visit. By maximizing CBORD tools and information available to the

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GET CBORD Student App

CBORD Student and the Campus Experience

CBORD is proud to announce the latest development in mobile applications, GET CBORD StudentTM. This all-inclusive app will transform the way students access campus card-related services. Students will now be able to use one app to provide a mobile credential, make payments, manage meal plans, view dining and nutrition information, and gain entry to buildings

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What Did You Learn at UGC?

Kevin Vos of Spectrum Health explains the value of UGC, the year's most important education and networking opportunity for CBORD users. UGC 2018 Registration Turn ideas into action. Register Now

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CBORD Patient and the Hospital Experience

How can an app improve the experience of both patients and staff? CBORD® PatientTM enables self-service meal ordering using a patient's own device—or any hospital-approved mobile device—connected to CBORD foodservice and nutrition systems to maintain diet order safety. Let's take a look at how this might impact everyone in a hospital community. Get More Details

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The Center of Our Innovation

Imagining the Future, and Building for It Our aim is to create an experience for your students, your patients, your residents, your employees, which puts people at the center of innovation. Instead of being focused on things like locks and menus, we’re turning our focus to you and your customers. We're working on ways to

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Above & Beyond Award: Marcelinda Nickols, Kaiser Permanente

Marcelinda was there when the first CBORD system was installed at Kaiser, when it was a DOS system running on a single server under someone’s desk! Since then, she has taken a leadership role in promoting operational excellence across the entire Kaiser network. Realizing a need for multiple sites sharing the same master database to

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