Category Archives: Healthcare eNews

Nominate and Celebrate Excellence

Each year a single individual and two organizations are honored for their creativity and positive contribution to the CBORD user community. The open call for nominations begins April 11, 2019. Nominations will be accepted through May 2, 2019. Nominate an organization or one of your peers today for a CBORD Excellence Award: The Visionary Award

Read More

Healthcare Connect Atlanta

CBORD is Coming to WellStar in Atlanta! Healthcare Connect is a one-day conference bringing together foodservice professionals from hospitals around your region. Meet with your peers and our CBORD team for a lively discussion of subjects ranging from patient expectations to food production challenges. We encourage you to suggest topics and share your best practices.

Read More

UGC 2019 Session Topics Survey

Please submit your ratings no later than Thursday, December 20, 2018. The Goal We invite members of the CBORD user community to help design our educational session offerings for the 2019 User Group Conference in Orlando, FL, October 20-23. Our goal is to provide the best educational experience possible at UGC 2019, and the first

Read More

2018 Visionary Award: Banner Health

The Banner Health Patient Order Service Center (POSC) created an innovative centralized contact center using CBORD Room Service Choice® for 11 facilities handling over 1.4 million inbound calls. New standardization processes allow customers to have the same experience at any Banner facility they choose to visit. By maximizing CBORD tools and information available to the

Read More

Open Call for Product Enhancements

Your Chance to Influence Future Product Development   All customers with a CBORD account login are invited to submit product enhancement suggestions starting September 10 and continuing until September 26, 2018. Each community member may submit up to 5 enhancement suggestions in each Product Group. Click “Like” on each enhancement suggestion you feel deserves attention—especially

Read More

CBORD by the Numbers: Self-Service Meal Ordering

A recent study published in the Journal of Human Nutrition and Dietetics compared patients ordering meals via a paper menu (PM) to patients using an electronic Bedside Meal Ordering System (BMOS). Those using the BMOS saw a significant increase in receiving the food they ordered, as well as being able to choose food they liked.

Read More

A Growing Body of Research Shows Meal Ordering Technology Improves Patient Intake

Three recently-published studies provide further evidence of the benefits achievable when hospitals employ technology in patient food service. CBORD innovations such as Room Service Choice and the CBORD Patient app are expected to play a larger role as hospitals begin to rethink how they receive and deliver patient meal orders. It is now becoming evident

Read More

The Mater Hospital Honoured for New Meal Time Initiative Which Raised Patient Satisfaction Scores by 20%

The Mater Hospital from the St Vincent’s Health Australia group was honoured for its service to patients at the inaugural Healthcare Asia Awards held in Singapore. The hospital won two awards at the event on May 23, 2018, the Facilities Improvement Initiative of the Year and the Service Delivery Innovation Initiative of the Year. The

Read More

Nominate and Celebrate Excellence at UGC 2018

Each year a single individual and two organizations are honored for their creativity and positive contribution to the CBORD user community. The open call for nominations begins April 10, 2018. Nominations will be accepted through May 1, 2018. Nominate an organization or one of your peers today for a CBORD Excellence Award: The Visionary Award

Read More

2018 HIMSS Report: Valuable Takeaways from this Important Conference

CBORD team members returned from HIMSS bursting with energy from this exciting healthcare technology conference. Our representatives met with healthcare professionals in the Intelligent Health Pavilion where we showcased existing and emerging foodservice technologies. Our Innovation Theater presentation with TVR Communications on improving the patient experience was eagerly received, and our resident dietitian Clare Hicks

Read More