CBORD Partners with Xenial to Offer Omni-Channel Ordering Experience for Campus Dining
Partnership delivers optimal kiosk solution for higher education and hospitals nationwide
ITHACA, N.Y. - CBORD®, a leading provider of technology solutions for education, healthcare, senior living and business campuses, today announced a partnership with Xenial, a restaurant technology leader that offers enterprise-ready restaurant and food service management solutions. Under the partnership, self-serve kiosk technologies from Xenial will integrate with CBORD systems to provide a modern, seamless ordering and payment experience at college campuses and hospitals.
“Today’s consumer demands convenience and speed,” said Jim Hoefflin, president of CBORD and Horizon Software. “By teaming up with Xenial, we have created a frictionless experience for the patron, empowering them to quickly order and pay with a variety of methods, including meal plans and declining balances.”
This best-in-class technology offers patrons, campuses and hospitals a number of benefits including more customized ordering options, resulting in orders with 15 percent higher value; increased patron control and automation over the ordering experience for campuses to be able to deliver a streamlined experience with fewer inaccuracies; transparency and convenience for Patrons with the ability to pull up their order histories; elimination of long lines so employees have more time to focus on enhancing the customer experience.
“This integration delivers an unprecedented level of self-service and provides campuses a more complete and integrated set of foodservice management solutions,” continued Hoefflin. “CBORD’s omni-channel approach complements its patron-centric platform for campus-based organizations and we look forward to offering even more foodservice commerce solutions in 2019.”
“At Xenial, we strive to create quick and efficient experiences for consumers, while helping food service providers promote quality, variety, and nutritive value in their menus,” said Christopher Sebes, President of Xenial. “Through this partnership with CBORD, our self-order kiosks and other technologies will help dining facilities in places like university campuses and hospitals simplify their operations and give their patrons exactly what they are looking for.”
The partnership is expected to create additional integrations with Xenial technologies throughout 2019.
CBORD powers technology solutions for higher education, healthcare, senior living, and business campuses enabling users to create optimal experiences for their students, patients, employees, and residents. Guided by customer-centric development and support, CBORD has pioneered software for dining operations, nutrition analysis, security, card systems, and housing for over forty years. To learn more about CBORD’s solutions for higher education and healthcare, please visit the CBORD website: https://www.cbord.com.
Xenial Inc., formerly Heartland Commerce, has 30 years of restaurant technology experience delivering leading-edge POS and commerce solutions and other business service applications. Xenial is the powerhouse combination of XPIENT, SICOM, NEXTEP Systems, and RTI. Over 51,000 restaurants and 110,000 merchants worldwide choose our plug-and-play technology solutions to help deliver positive customer experiences. With Xenial, you can focus on providing good food, great service, and growing your business every day. We'll take technology off your plate. To learn more about the Xenial cloud growth platform for enterprise businesses, please visit the Xenial website: https://xenial.com.