Blog

Q&A on Odyssey Direct

We hosted a webinar on January 31 to discuss the benefits of a hosted campus card system. Odyssey Direct, our cloud-based card solution, is a great option for campuses that want to enhance the student experience without adding overhead or overusing IT resources. During our session, we had a lot of questions from the audience,

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CBORD Patient App Impacts Everyone in the Hospital Community

The CBORD® PatientTM app is the next innovation in food and nutrition technology designed to transform patient meal ordering and get hospitals of all sizes to rethink their foodservice operations. CBORD Patient enables self-service meal ordering using a patient's own device—or any hospital-approved mobile device—connected to CBORD foodservice and nutrition systems, maintaining diet order safety

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CBORD by the Numbers: Trends in Hospital Retail

Retail operations are expanding in most hospitals. Foodservice Direcor Magazine reported these results in their 2016 Healthcare Census. Are they still true today? Tell us what ideas your organization is working on by responding to our 3-question survey. Request a Demo of Appetize POS How can a better POS system boost revenues? Request a Demo

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Hospital IT Teams Get a New Partner

Did you know CBORD offers services to help local IT teams optimize our systems? We asked Director of Managed Services Scott Radloff about his team and the new CBORD® Monitor ServiceTM. Tell us about the Managed Services team and what you do for CBORD customers. Our team of experts help customers streamline the adoption of

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Survey Reveals Technologies Healthcare Professionals Seek

In our last Healthcare eNewsletter, we offered a short survey about how CBORD users get new ideas about foodservice and nutrition technology. While the results may not be surprising, they do reveal some of the advancements healthcare professionals see in the future of foodservice technology. Technologies Anticipated When we asked, "What technologies in healthcare foodservice

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The CBORD App: New Ways to Create Healthy Experiences

At UGC a few weeks ago, CBORD® President Jim Hoefflin revealed some of the projects we’re working on that are aimed at putting the patron at the center of our innovation. One of our biggest new ideas is imagining a future in which all CBORD systems deployed within an organization are connected and united under

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Faster, More Efficient Inventory Management

CBORD® Mobile Inventory™ is the next generation of inventory management software, designed to empower employees and simplify workflows by letting people work where the work is. It connects securely to Foodservice Suite®, NetMenu®, and CBORD FusionTM, eliminating the need for paper inventory counts and ensuring accuracy, efficiency, and data integrity. At CBORD, we have learned

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The Center of Our Innovation

Imagining the future, and building for it. Our aim is to create an experience for your students, your patients, your residents, your employees, which puts people at the center of our innovation. Instead of being focused on things like locks and menus, we’re turning our focus to you and your customers. We're working on ways

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UGC 2017: Photos and Videos from a Game-Changing Conference

Thank you to all who attended CBORD’s 38th annual User Group Conference in Phoenix, Arizona! This year’s conference was a huge success with over 500 attendees joining more than 60 CBORD team members for four days of education, networking, and some fun too as you'll see below. Opening Session Video To introduce the CBORD user

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Above & Beyond Award: Marcelinda Nickols, Kaiser Permanente

Marcelinda was there when the first CBORD system was installed at Kaiser, when it was a DOS system running on a single server under someone’s desk! Since then, she has taken a leadership role in promoting operational excellence across the entire Kaiser network. Realizing a need for multiple sites sharing the same master database to

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Visionary Award: Sutter Health Sacramento Sierra Region

Sutter Health had been operating with a non-select menu, which unfortunately produced too much plate waste. Foodservice leaders realized they had an opportunity to see significant cost savings, and provide patients with a better experience, if they could reduce this waste. They implemented bedside meal ordering using the Menu Select functionality of Room Service Choice,

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One CBORD Award: Indiana University

Indiana University is a long-time CBORD customer with housing, access, card, and foodservice systems deployed across their eight campuses. In 2016 a cross-functional team began work to consolidate the campuses into one enterprise-wide card system: the CrimsonCard. It was a huge undertaking, yet given their strong IT resources and leadership they accomplished the main objective,

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How Dietitians are Shaping Future Technology, and You Can Too

This article authored by Clare Hicks, RDN, first appeared in The Feed blog of Food & Nutrition Magazine, a publication of the Academy of Nutrition and Dietetics. Clare is a business analyst on the software development team at CBORD®. Look around any hospital, grocery store or school and it is obvious how fully integrated technology

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Game Changing Innovations to be Revealed at UGC 2017

Healthcare professionals attending CBORD’s annual User Group Conference later this month in Phoenix, AZ will be among the first to learn about our efforts to create an integrated platform linking new and existing capabilities into a seamless patron-centered experience. Last year at UGC, we said we would be focused on innovation, and this year we

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CBORD at the Cerner Health Conference

If you or someone from your hospital is attending the Cerner Health Conference, October 9–12, send them over to the CBORD® booth. We will show how nursing can import patient intake data directly into your Cerner system. Our interface supports the flow of data back to your Cerner system. Integrating the nutrition and meal intake

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Open Call to Submit Product Enhancement Suggestions

The CBORD® User Community has long been the driving force of product enhancements, and we invite all users to submit product enhancement suggestions. We receive feedback and product ideas through multiple channels including customer support, the sales and client development teams, the CBORD community Listservs, and during our annual User Group Conference. You can help

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CBORD Introduces Appetize: The Modern, Affordable Enterprise POS

New from CBORD: Appetize POS Solutions Appetize is a point of sale solution transforming how organizations manage and process customer transactions at scale, making it easy to start small and grow as needed. CBORD has partnered with Appetize to provide customers with an affordable, dynamic, and modern POS system to reimagine the way retail operates.

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2017 Excellence Awards Winners

We are pleased to announce the winners of the 2017 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Our 2017 award winners will be honored at the Excellence Awards Dinner on Monday, October 23 during CBORD’s

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CBORD by the Numbers: Addressing Hospital Malnutrition

Recent studies show one in three hospital patients in the U.S. enter the hospital malnourished and many of those patients go untreated. Dietitians have demonstrated that identifying these patients and improving their intake has a real impact. Mobile Intake® helps identify patients at risk by providing a way to easily record actual food consumption and

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CBORD Community Success Story: Madonna Rehabilitation Hospitals

Automate and Educate Madonna Rehabilitation Hospitals is a healthcare system headquartered in Lincoln, Nebraska with a new location in Omaha opened in October 2016. Jennifer Luhn, Madonna’s Director of Nutrition, and Erin Wolf, Diet Office Supervisor, shared their experience of implementing CBORD technology and discussed how it helped them meet the challenge of feeding a

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Don’t Miss Out! Register By September 8

Days are getting shorter! Book yourself a spot in the sunshine at the 2017 CBORD User Group Conference. Standard rates are in effect until midnight on September 8, after which late rates are available, but these do not include hotel accommodations. Full Conference Packages including hotel accommodations are limited. Register today to reserve your spot.

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Room Service Improves Nutritional Intake by 17%, Study Confirms

The Journal of the Academy of Nutrition and Dietetics has published the first-ever comprehensive peer-reviewed study confirming the room service model of patient food service improves nutritional intake. This research, conducted at the Mater Hospitals in Brisbane, Australia, also confirms room service boosts patient satisfaction scores while reducing plate waste and meal costs. The study

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Meet the Researchers at UGC 2017

Attendees of our 2017 User Group Conference in Phoenix, Arizona have a rare opportunity to meet researchers Sally McCray and Kirsty Maunder, leading authors of the groundbreaking new study Room Service Improves Nutritional Intake. Join Sally and Kirsty at a cocktail reception Monday evening at 6:00 p.m. They are visiting from Australia to present several

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CBORD Explains: FNS Version Numbers

This is an important announcement for Foodservice Suite®, Nutrition Service Suite®, and NetMenu® licensees. Explaining Version Numbers We’re changing the way we number versions of our system releases to make it easier to identify the age of the system. We are confident this will help everyone better understand and identify versions, and make it easier

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Automated Attendance Tracking for CS Gold

CS Automated Attendance is a new module for CS Gold® 7 designed with the help of CBORD® users to offer an easy integration between your university’s course schedule system and your students’ ID credentials. The result is automatic attendance tracking for faculty and administrators and a new tool for student self-reporting. CS Automated Attendance links

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2017 Excellence Awards Nominees

We are pleased to announce the nominees of the 2017 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Our 2017 award winners will be honored at the Excellence Awards Dinner on Monday, October 23 during CBORD’s

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CBORD by the Numbers: Room Service Yields Impressive Results

The Journal of the Academy of Nutrition and Dietetics has published the first-ever comprehensive peer-reviewed study confirming the room service model of patient food service improves nutritional intake. This research, conducted at the Mater Hospitals in Brisbane, Australia, also confirms room service boosts patient satisfaction scores while reducing plate waste and meal costs. How will

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Calling all Early Birds! Register for UGC 2017

We know you are looking forward to CBORD’s annual User Group Conference. Don’t miss out on $200 of conference savings with Early Bird registration. The deadline is Friday, July 7 at midnight (ET). Looking for ways to help justify your attendance this year? We have a letter template you can use to let your decision-makers

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Predictive Analytics for Student Success: A Webinar from CBORD and Rapid Insight

As institutions focus on how best to support student success initiatives, they want to be sure that their decision-making is well informed and includes the whole picture. Key to completing this picture is integrating technologies to capture and utilize student ID card data for housing, foodservice, and other campus activities and events. In a joint

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CBORD and the Academy of Nutrition and Dietetics Agree: Food is Medicine

Today’s Dietitian Magazine presented its fourth annual Spring Symposium in New Orleans, May 21-24, 2017. CBORD® Team Members were in attendance taking part in educational sessions and networking opportunities to advance our understanding of the work of nutrition professionals from across North America. A Wide Range of Perspectives Attendees represented an array of practicing areas.

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