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CBORD helps reduce food waste in foodservice operations

Reducing Food Waste in Healthcare Foodservice

Food waste is a key challenge for healthcare operations, and the pressure is on to reduce it. According to Sustainability Roadmap for Hospitals, a program of the American Hospital Association, an estimated 2.5 million pounds of food waste is produced in U.S. hospitals and health systems each day. Discarding food on such a large scale

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Questions Answered from Modern Makeover: The New GET CBORD Student

Webinar Questions and Answers GET CBORD Student is undergoing a major overhaul. We recently hosted a webinar debuting the new design of the mobile application and discussing  new features and functionalities that will be rolled out this year. We couldn't get to all of your questions during the webinar, so here are answers provided by Rob

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4 Tips for Managing a Successful Foodservice Operation

The complexities of managing a hospital foodservice operation are vast. From menu planning, equipment, food and materials, finances and staff resources, health systems are re-examining their facilities and the types of services provided to meet patients’ demands. Medical institutions, both large and small, have transitioned from traditional foodservice models; many are now utilizing technology in

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Hotel-Style Room Service at the Prince Charles Hospital, Queensland

Excellent reporting on the benefits of hospital room service from 9 News in Queensland, Australia. Patients eat what they want, when they want at Prince Charles Hospital. The foodservice department processes 1,200 orders each day in their new call centre. Meals are delivered to patients within 45 minutes of ordering. Prince Charles Hospital invested over

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Announcing the 2019 Excellence Awards Nominees

It’s our pleasure to announce this year’s nominees for the annual CBORD Excellence Awards. These individuals and organizations represent the best ideas from our CBORD community, transforming how people work, grow, and succeed. Nominations were submitted by co-workers, colleagues, and leaders who recognize the special contribution these nominees have made in advancing knowledge and creating

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Healthcare Connect Ohio

CBORD is Coming to Ohio State Wexner Medical Center in Columbus!   We’re rolling out a new event in 2019! Healthcare Connect is a one-day conference bringing together foodservice professionals from hospitals around your region. Meet with peers and the CBORD team to discuss relevant industry topics ranging from: Patient Expectations and Innovation The Patient

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Healthcare Connect Victoria

CBORD is Coming to St Vincent’s Private Hospital Fitzroy in Melbourne, Australia!   Join the CBORD team for a one-day conference bringing together foodservice and nutritional professionals from hospitals around your region. Meet with your peers and our CBORD team to discuss relevant industry topics. The agenda is yet to be decided but it will

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Introducing the CBORD Community Forum

You're Invited! We’ve been working on an exciting new project, the CBORD Community Forum. What is it? The CBORD Community Forum is intended to promote customer engagement and facilitate conversations around CBORD-related topics. It allows CBORD customers to create and participate in discussions with peers and colleagues around the world. Most importantly, it gives community

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Nominate and Celebrate Excellence

Each year a single individual and two organizations are honored for their creativity and positive contribution to the CBORD user community. The open call for nominations begins April 11, 2019. Nominations will be accepted through May 2, 2019. Nominate an organization or one of your peers today for a CBORD Excellence Award: The Visionary Award

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Connect with CBORD this Spring!

A CBORD Higher Education Connect event is coming soon to a university near you! Higher Education Connect is a one-day workshop bringing together colleagues from colleges and universities around the country. This spring, we’ll visit several cities across the US to meet with customers and discuss new technology and products, best practices, and what’s new

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Nutrition Education and the Patient Experience

A Number that Tells a Story Lisa Marker of Duke Raleigh Hospital shares a surprising impressive number—zero, as in zero unanswered concerns from both patients and nursing after switching to Room Service Choice® and Tray Monitor® from CBORD®. She anticipated an improved patient experience, but the nutrition information and education opportunities are a big win

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Successful Access Control at Suffolk University

Suffolk University Success Story

Suffolk University, located in the heart of downtown Boston, serves a diverse student population of about 6,500 across three schools. Over the years, Suffolk has continued to expand its use of CBORD’s campus card solutions, implementing additional features and modules to meet changing requirements. These solutions have enabled Suffolk to manage its growing campus services

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Planning for Changes to Your Program

How does your program need to change before the 2019-2020 academic year? Does your system have what it takes to deliver your wish list items, your differentiators, and the exceptional experience your customers deserve? Scott Radloff, director of managed services, explains how his team can help your team prepare for the next academic year. Planning

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UGC 2019 Call for Presenters

Be a Session Presenter Sign up to be a presenter at the 2019 User Group Conference in Orlando! UGC attendees are interested in learning from others' experience and are always looking for new perspectives. Here's your chance contribute your expertise to the CBORD user community. About the Process When you sign up to be a

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Healthcare Connect Atlanta

CBORD is Coming to WellStar in Atlanta! Healthcare Connect is a one-day conference bringing together foodservice professionals from hospitals around your region. Meet with your peers and our CBORD team for a lively discussion of subjects ranging from patient expectations to food production challenges. We encourage you to suggest topics and share your best practices.

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Questions Answered from A New Wave in Campus Dining

Webinar Questions and Answers   Biometric technology is making campus dining centers more efficient and patron-friendly. Not only does it help with flow and ease of access, these readers also ensure accuracy of the credential presented. We recently hosted a webinar on how the University of Maryland is using a hand wave biometric reader to

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Panera and CBORD are Feeding Campuses Faster

CBORD payment integration is live at Panera! Students, faculty, and staff at Auburn University were the first to skip the lines and experience the quick and easy payment process the new Commerce Payment Interface brought to the Panera campus café kiosks. With even more integrations slated for the coming months, account holders will soon see

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Odyssey Saves Hours of Transaction Time

A Number that Tells a Story Levi Devries of the University of Iowa Hospitals & Clinics tells the story of how his organization saved time and increased revenue using payroll deduction with Odyssey DirectTM from CBORD®. Transactions using Odyssey saves his organization thousands of hours of transaction time compared to cash or credit card transactions.

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UGC 2019 Session Topics Survey

Please submit your ratings no later than Thursday, December 20, 2018. The Goal We invite members of the CBORD user community to help design our educational session offerings for the 2019 User Group Conference in Orlando, FL, October 20-23. Our goal is to provide the best educational experience possible at UGC 2019, and the first

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2018 Above & Beyond Award: Shaun Kavanagh, URI

Shaun Kavanagh has been a CBORD user as part of the University of Rhode Island team for more than two decades. Throughout the years Shaun has maintained a close relationship with CBORD support, and he has shared his knowledge and experience whenever called upon. During the upgrade from Odyssey PCSTM to Odyssey DirectTM, Shaun saw

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2018 One CBORD Award: Texas Woman’s University

Under the direction of Beth Lewis, Texas Woman's University has grown their CBORD systems far beyond what management possibly could have expected. This has included replacing competitive systems to expand Odyssey PCSTM, Oracle MICROS®, and CS AccessTM. During this process, Beth Lewis and the TWU Team standardized card operations, access, security solutions, and food service

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2018 Visionary Award: Banner Health

The Banner Health Patient Order Service Center (POSC) created an innovative centralized contact center using CBORD Room Service Choice® for 11 facilities handling over 1.4 million inbound calls. New standardization processes allow customers to have the same experience at any Banner facility they choose to visit. By maximizing CBORD tools and information available to the

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CBORD Supports Nation’s Top College Dining Programs

Top Dining Programs Use CBORD When it comes to eating on campus, college students expect more than ever before – more selection, more accessibility, more variety, more accommodations for dietary restrictions – and the list goes on. To explore how schools are tailoring their campus meal programs to appeal to more students, higher education publications

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Introducing CBORD’s Marketing Scholar Internship Program

A Dynamic Vehicle for Increasing Participation on Campus In my role as a marketing coordinator for CBORD’s eCommerce solutions, I am responsible for helping universities spread the word about our GET CBORD Student app that simplifies student life on campus. Our goal is to raise awareness of GET CBORD Student and how it provides access

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GET CBORD Student App

CBORD Student and the Campus Experience

CBORD is proud to announce the latest development in mobile applications, GET CBORD StudentTM. This all-inclusive app will transform the way students access campus card-related services. Students will now be able to use one app to provide a mobile credential, make payments, manage meal plans, view dining and nutrition information, and gain entry to buildings

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HID-Fargo-Connect

Common HID FARGO Connect Questions Answered

Do you want to simplify and streamline your card production process? With HID® FARGO® Connect™, you can create and issue secure ID cards from any device, anywhere. The cloud-based solution eliminates the need to be tied to a specific workstation and allows you to set up remote stations around campus. HID FARGO Connect integrates with CBORD

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Open Call for Product Enhancements

Your Chance to Influence Future Product Development   All customers with a CBORD account login are invited to submit product enhancement suggestions starting September 10 and continuing until September 26, 2018. Each community member may submit up to 5 enhancement suggestions in each Product Group. Click “Like” on each enhancement suggestion you feel deserves attention—especially

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CBORD Recognized as Top Educational Solutions Company

CIO Applications recently named CBORD as a 2018 Top 25 EdTech Solutions Provider. As a leader in emerging technologies and software solutions, we are proud to be part of this elite group of organizations. Each year, a group of CEOs, CIOs, VCs, analysts, and the editorial board for CIO Applications selects 25 companies who are

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CBORD by the Numbers: Self-Service Meal Ordering

A recent study published in the Journal of Human Nutrition and Dietetics compared patients ordering meals via a paper menu (PM) to patients using an electronic Bedside Meal Ordering System (BMOS). Those using the BMOS saw a significant increase in receiving the food they ordered, as well as being able to choose food they liked.

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A Growing Body of Research Shows Meal Ordering Technology Improves Patient Intake

Three recently-published studies provide further evidence of the benefits achievable when hospitals employ technology in patient food service. CBORD innovations such as Room Service Choice and the CBORD Patient app are expected to play a larger role as hospitals begin to rethink how they receive and deliver patient meal orders. It is now becoming evident

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