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Common Washlava Questions Answered

Is laundry a hassle for your students? Are you looking to increase efficiency and resident satisfaction? Meet Washlava -- the modern laundry experience that lets students reserve and pay for machines right from their smartphone. We recently hosted a webinar with Washlava to introduce this revolutionary new laundry solution. During the webinar, we had a

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2018 Excellence Awards Nominees

We are pleased to announce the nominees for the 2018 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Winners will be announced in July and honored at the Excellence Awards Dinner on Monday, October 8 during

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What’s Going on With Foodservice Today?

Student satisfaction is a top priority for university leaders, and the campus dining experience plays a key role. With so much riding on your foodservice operation, it’s important to leverage technology to help you exceed expectations and transform the student experience. CBORD’s foodservice solutions are designed to help improve your operation's efficiency while adding modern

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Nominate and Celebrate Excellence at UGC 2018

Each year a single individual and two organizations are honored for their creativity and positive contribution to the CBORD user community. The open call for nominations begins April 10, 2018. Nominations will be accepted through May 1, 2018. Nominate an organization or one of your peers today for a CBORD Excellence Award: The Visionary Award

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2018 HIMSS Report: Valuable Takeaways from this Important Conference

CBORD team members returned from HIMSS bursting with energy from this exciting healthcare technology conference. Our representatives met with healthcare professionals in the Intelligent Health Pavilion where we showcased existing and emerging foodservice technologies. Our Innovation Theater presentation with TVR Communications on improving the patient experience was eagerly received, and our resident dietitian Clare Hicks

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Connect with CBORD Higher Education

Higher Education Connect is a new one-day workshop bringing together colleagues from universities around the country. This year, we’ll visit several cities in the US to meet with users and discuss new technology and products, best practices, and what’s coming from CBORD. Our first HE Connect event will take place on April 18 at Boston

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UGC 2018: Call for Sessions is Open

What’s your best session proposal? Our 39th annual User Group Conference is October 7–10 at the Red Rock Casino Resort & Spa in Las Vegas, Nevada. We’re looking for the best educational session presenters, with the most innovative ideas for sessions—and we know those ideas will come from you. Which of your best practices do

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UGC 2018 Website is Live!

The 39th annual CBORD User Group Conference will take place October 7–10, 2018 at the Red Rock Casino, Resort & Spa on the desert frontier of Las Vegas. There is so much new this year—it’s the first time we’ve held UGC in Las Vegas—it’s time to get excited! Important Dates Call for Sessions opens, March

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Straight from U: A Hosted Card Solution

Straight from U is a series featuring CBORD higher education users from around the country. Today we’ll hear from Troy Honeycutt, business process analyst and programmer for Grinnell College in Iowa. Grinnell is a small private college, which means our IT resources are limited. In the past, we haven’t stayed on top of updates, and

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Straight from U: Campus Cards in the Cloud

Straight from U is a series featuring CBORD higher education users from around the country. Today we’ll hear from Gaston Arellano, associate director of business services at Barry University in Miami, Florida. Several years ago, the IT team at Barry University encouraged all departments on campus to move any on-premise software to the cloud. Licensing

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Q&A on Odyssey Direct

We hosted a webinar on January 31 to discuss the benefits of a hosted campus card system. Odyssey Direct, our cloud-based card solution, is a great option for campuses that want to enhance the student experience without adding overhead or overusing IT resources. During our session, we had a lot of questions from the audience,

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CBORD Patient App Impacts Everyone in the Hospital Community

The CBORD® PatientTM app is the next innovation in food and nutrition technology designed to transform patient meal ordering and get hospitals of all sizes to rethink their foodservice operations. CBORD Patient enables self-service meal ordering using a patient's own device—or any hospital-approved mobile device—connected to CBORD foodservice and nutrition systems, maintaining diet order safety

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CBORD by the Numbers: Trends in Hospital Retail

Retail operations are expanding in most hospitals. Foodservice Direcor Magazine reported these results in their 2016 Healthcare Census. Are they still true today? Tell us what ideas your organization is working on by responding to our 3-question survey. Request a Demo of Appetize POS How can a better POS system boost revenues? Request a Demo

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Hospital IT Teams Get a New Partner

Did you know CBORD offers services to help local IT teams optimize our systems? We asked Director of Managed Services Scott Radloff about his team and the new CBORD® Monitor ServiceTM. Tell us about the Managed Services team and what you do for CBORD customers. Our team of experts help customers streamline the adoption of

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Survey Reveals Technologies Healthcare Professionals Seek

In our last Healthcare eNewsletter, we offered a short survey about how CBORD users get new ideas about foodservice and nutrition technology. While the results may not be surprising, they do reveal some of the advancements healthcare professionals see in the future of foodservice technology. Technologies Anticipated When we asked, "What technologies in healthcare foodservice

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The CBORD App: New Ways to Create Healthy Experiences

At UGC a few weeks ago, CBORD® President Jim Hoefflin revealed some of the projects we’re working on that are aimed at putting the patron at the center of our innovation. One of our biggest new ideas is imagining a future in which all CBORD systems deployed within an organization are connected and united under

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Faster, More Efficient Inventory Management

CBORD® Mobile Inventory™ is the next generation of inventory management software, designed to empower employees and simplify workflows by letting people work where the work is. It connects securely to Foodservice Suite®, NetMenu®, and CBORD FusionTM, eliminating the need for paper inventory counts and ensuring accuracy, efficiency, and data integrity. At CBORD, we have learned

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The Center of Our Innovation

Imagining the future, and building for it. Our aim is to create an experience for your students, your patients, your residents, your employees, which puts people at the center of our innovation. Instead of being focused on things like locks and menus, we’re turning our focus to you and your customers. We're working on ways

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UGC 2017: Photos and Videos from a Game-Changing Conference

Thank you to all who attended CBORD’s 38th annual User Group Conference in Phoenix, Arizona! This year’s conference was a huge success with over 500 attendees joining more than 60 CBORD team members for four days of education, networking, and some fun too as you'll see below. Opening Session Video To introduce the CBORD user

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Above & Beyond Award: Marcelinda Nickols, Kaiser Permanente

Marcelinda was there when the first CBORD system was installed at Kaiser, when it was a DOS system running on a single server under someone’s desk! Since then, she has taken a leadership role in promoting operational excellence across the entire Kaiser network. Realizing a need for multiple sites sharing the same master database to

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Visionary Award: Sutter Health Sacramento Sierra Region

Sutter Health had been operating with a non-select menu, which unfortunately produced too much plate waste. Foodservice leaders realized they had an opportunity to see significant cost savings, and provide patients with a better experience, if they could reduce this waste. They implemented bedside meal ordering using the Menu Select functionality of Room Service Choice,

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One CBORD Award: Indiana University

Indiana University is a long-time CBORD customer with housing, access, card, and foodservice systems deployed across their eight campuses. In 2016 a cross-functional team began work to consolidate the campuses into one enterprise-wide card system: the CrimsonCard. It was a huge undertaking, yet given their strong IT resources and leadership they accomplished the main objective,

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How Dietitians are Shaping Future Technology, and You Can Too

This article authored by Clare Hicks, RDN, first appeared in The Feed blog of Food & Nutrition Magazine, a publication of the Academy of Nutrition and Dietetics. Clare is a business analyst on the software development team at CBORD®. Look around any hospital, grocery store or school and it is obvious how fully integrated technology

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Game Changing Innovations to be Revealed at UGC 2017

Healthcare professionals attending CBORD’s annual User Group Conference later this month in Phoenix, AZ will be among the first to learn about our efforts to create an integrated platform linking new and existing capabilities into a seamless patron-centered experience. Last year at UGC, we said we would be focused on innovation, and this year we

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CBORD at the Cerner Health Conference

If you or someone from your hospital is attending the Cerner Health Conference, October 9–12, send them over to the CBORD® booth. We will show how nursing can import patient intake data directly into your Cerner system. Our interface supports the flow of data back to your Cerner system. Integrating the nutrition and meal intake

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Open Call to Submit Product Enhancement Suggestions

The CBORD® User Community has long been the driving force of product enhancements, and we invite all users to submit product enhancement suggestions. We receive feedback and product ideas through multiple channels including customer support, the sales and client development teams, the CBORD community Listservs, and during our annual User Group Conference. You can help

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CBORD Introduces Appetize: The Modern, Affordable Enterprise POS

New from CBORD: Appetize POS Solutions Appetize is a point of sale solution transforming how organizations manage and process customer transactions at scale, making it easy to start small and grow as needed. CBORD has partnered with Appetize to provide customers with an affordable, dynamic, and modern POS system to reimagine the way retail operates.

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2017 Excellence Awards Winners

We are pleased to announce the winners of the 2017 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Our 2017 award winners will be honored at the Excellence Awards Dinner on Monday, October 23 during CBORD’s

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CBORD by the Numbers: Addressing Hospital Malnutrition

Recent studies show one in three hospital patients in the U.S. enter the hospital malnourished and many of those patients go untreated. Dietitians have demonstrated that identifying these patients and improving their intake has a real impact. Mobile Intake® helps identify patients at risk by providing a way to easily record actual food consumption and

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CBORD Community Success Story: Madonna Rehabilitation Hospitals

Automate and Educate Madonna Rehabilitation Hospitals is a healthcare system headquartered in Lincoln, Nebraska with a new location in Omaha opened in October 2016. Jennifer Luhn, Madonna’s Director of Nutrition, and Erin Wolf, Diet Office Supervisor, shared their experience of implementing CBORD technology and discussed how it helped them meet the challenge of feeding a

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