Blog

2018 Above & Beyond Award: Shaun Kavanagh, URI

Shaun Kavanagh has been a CBORD user as part of the University of Rhode Island team for more than two decades. Throughout the years Shaun has maintained a close relationship with CBORD support, and he has shared his knowledge and experience whenever called upon. During the upgrade from Odyssey PCSTM to Odyssey DirectTM, Shaun saw

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2018 One CBORD Award: Texas Woman’s University

Under the direction of Beth Lewis, Texas Woman's University has grown their CBORD systems far beyond what management possibly could have expected. This has included replacing competitive systems to expand Odyssey PCSTM, Oracle MICROS®, and CS AccessTM. During this process, Beth Lewis and the TWU Team standardized card operations, access, security solutions, and food service

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2018 Visionary Award: Banner Health

The Banner Health Patient Order Service Center (POSC) created an innovative centralized contact center using CBORD Room Service Choice® for 11 facilities handling over 1.4 million inbound calls. New standardization processes allow customers to have the same experience at any Banner facility they choose to visit. By maximizing CBORD tools and information available to the

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CBORD Supports Nation’s Top College Dining Programs

When it comes to eating on campus, college students expect more than ever before – more selection, more accessibility, more variety, more accommodations for dietary restrictions – and the list goes on. To explore how schools are tailoring their campus meal programs to appeal to more students, higher education publications College Magazine and The Princeton

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Introducing CBORD’s Marketing Scholar Internship Program

A Dynamic Vehicle for Increasing Participation on Campus In my role as a marketing coordinator for CBORD’s eCommerce solutions, I am responsible for helping universities spread the word about our GET CBORD Student app that simplifies student life on campus. Our goal is to raise awareness of GET CBORD Student and how it provides access

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GET CBORD Student App

CBORD Student and the Campus Experience

CBORD is proud to announce the latest development in mobile applications, GET CBORD StudentTM. This all-inclusive app will transform the way students access campus card-related services. Students will now be able to use one app to provide a mobile credential, make payments, manage meal plans, view dining and nutrition information, and gain entry to buildings

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HID-Fargo-Connect

Common HID FARGO Connect Questions Answered

Do you want to simplify and streamline your card production process? With HID® FARGO® Connect™, you can create and issue secure ID cards from any device, anywhere. The cloud-based solution eliminates the need to be tied to a specific workstation and allows you to set up remote stations around campus. HID FARGO Connect integrates with CBORD

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Open Call for Product Enhancements

Your Chance to Influence Future Product Development   All customers with a CBORD account login are invited to submit product enhancement suggestions starting September 10 and continuing until September 26, 2018. Each community member may submit up to 5 enhancement suggestions in each Product Group. Click “Like” on each enhancement suggestion you feel deserves attention—especially

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CBORD Recognized as Top Educational Solutions Company

CIO Applications recently named CBORD as a 2018 Top 25 EdTech Solutions Provider. As a leader in emerging technologies and software solutions, we are proud to be part of this elite group of organizations. Each year, a group of CEOs, CIOs, VCs, analysts, and the editorial board for CIO Applications selects 25 companies who are

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CBORD by the Numbers: Self-Service Meal Ordering

A recent study published in the Journal of Human Nutrition and Dietetics compared patients ordering meals via a paper menu (PM) to patients using an electronic Bedside Meal Ordering System (BMOS). Those using the BMOS saw a significant increase in receiving the food they ordered, as well as being able to choose food they liked.

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A Growing Body of Research Shows Meal Ordering Technology Improves Patient Intake

Three recently-published studies provide further evidence of the benefits achievable when hospitals employ technology in patient food service. CBORD innovations such as Room Service Choice and the CBORD Patient app are expected to play a larger role as hospitals begin to rethink how they receive and deliver patient meal orders. It is now becoming evident

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Announcing the 2018 Excellence Awards Winners

We are pleased to announce the winners of the 2018 Excellence Awards! The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Nominations were submitted by colleagues, peers, and CBORD team members, and winners were chosen by committee. Nominees include organizations

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Common Washlava Questions Answered

Is laundry a hassle for your students? Are you looking to increase efficiency and resident satisfaction? Meet Washlava -- the modern laundry experience that lets students reserve and pay for machines right from their smartphone. We recently hosted a webinar with Washlava to introduce this revolutionary new laundry solution. During the webinar, we had a

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What Did You Learn at UGC?

Kevin Vos of Spectrum Health explains the value of UGC, the year's most important education and networking opportunity for CBORD users. UGC 2018 Registration Turn ideas into action. Register Now

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2018 Excellence Awards Nominees

We are pleased to announce the nominees for the 2018 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Winners will be announced in July and honored at the Excellence Awards Dinner on Monday, October 8 during

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What’s Going on With Foodservice Today?

Student satisfaction is a top priority for university leaders, and the campus dining experience plays a key role. With so much riding on your foodservice operation, it’s important to leverage technology to help you exceed expectations and transform the student experience. CBORD’s foodservice solutions are designed to help improve your operation's efficiency while adding modern

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Nominate and Celebrate Excellence at UGC 2018

Each year a single individual and two organizations are honored for their creativity and positive contribution to the CBORD user community. The open call for nominations begins April 10, 2018. Nominations will be accepted through May 1, 2018. Nominate an organization or one of your peers today for a CBORD Excellence Award: The Visionary Award

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2018 HIMSS Report: Valuable Takeaways from this Important Conference

CBORD team members returned from HIMSS bursting with energy from this exciting healthcare technology conference. Our representatives met with healthcare professionals in the Intelligent Health Pavilion where we showcased existing and emerging foodservice technologies. Our Innovation Theater presentation with TVR Communications on improving the patient experience was eagerly received, and our resident dietitian Clare Hicks

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Connect with CBORD Higher Education

Higher Education Connect is a new one-day workshop bringing together colleagues from universities around the country. This year, we’ll visit several cities in the US to meet with users and discuss new technology and products, best practices, and what’s coming from CBORD. Our first HE Connect event will take place on April 18 at Boston

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CBORD Patient and the Hospital Experience

How can an app improve the experience of both patients and staff? CBORD® PatientTM enables self-service meal ordering using a patient's own device—or any hospital-approved mobile device—connected to CBORD foodservice and nutrition systems to maintain diet order safety. Let's take a look at how this might impact everyone in a hospital community. Get More Details

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UGC 2018: Call for Sessions is Open

What’s your best session proposal? Our 39th annual User Group Conference is October 7–10 at the Red Rock Casino Resort & Spa in Las Vegas, Nevada. We’re looking for the best educational session presenters, with the most innovative ideas for sessions—and we know those ideas will come from you. Which of your best practices do

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UGC 2018 Website is Live!

The 39th annual CBORD User Group Conference will take place October 7–10, 2018 at the Red Rock Casino, Resort & Spa on the desert frontier of Las Vegas. There is so much new this year—it’s the first time we’ve held UGC in Las Vegas—it’s time to get excited! Important Dates Call for Sessions opens, March

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Straight from U: A Hosted Card Solution

Straight from U is a series featuring CBORD higher education users from around the country. Today we’ll hear from Troy Honeycutt, business process analyst and programmer for Grinnell College in Iowa. Grinnell is a small private college, which means our IT resources are limited. In the past, we haven’t stayed on top of updates, and

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Straight from U: Campus Cards in the Cloud

Straight from U is a series featuring CBORD higher education users from around the country. Today we’ll hear from Gaston Arellano, associate director of business services at Barry University in Miami, Florida. Several years ago, the IT team at Barry University encouraged all departments on campus to move any on-premise software to the cloud. Licensing

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Q&A on Odyssey Direct

We hosted a webinar on January 31 to discuss the benefits of a hosted campus card system. Odyssey Direct, our cloud-based card solution, is a great option for campuses that want to enhance the student experience without adding overhead or overusing IT resources. During our session, we had a lot of questions from the audience,

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CBORD Patient App Impacts Everyone in the Hospital Community

The CBORD® PatientTM app is the next innovation in food and nutrition technology designed to transform patient meal ordering and get hospitals of all sizes to rethink their foodservice operations. CBORD Patient enables self-service meal ordering using a patient's own device—or any hospital-approved mobile device—connected to CBORD foodservice and nutrition systems, maintaining diet order safety

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CBORD by the Numbers: Trends in Hospital Retail

Retail operations are expanding in most hospitals. Foodservice Direcor Magazine reported these results in their 2016 Healthcare Census. Are they still true today? Tell us what ideas your organization is working on by responding to our 3-question survey. Request a Demo of Appetize POS How can a better POS system boost revenues? Request a Demo

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Hospital IT Teams Get a New Partner

Did you know CBORD offers services to help local IT teams optimize our systems? We asked Director of Managed Services Scott Radloff about his team and the new CBORD® Monitor ServiceTM. Tell us about the Managed Services team and what you do for CBORD customers. Our team of experts help customers streamline the adoption of

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Survey Reveals Technologies Healthcare Professionals Seek

In our last Healthcare eNewsletter, we offered a short survey about how CBORD users get new ideas about foodservice and nutrition technology. While the results may not be surprising, they do reveal some of the advancements healthcare professionals see in the future of foodservice technology. Technologies Anticipated When we asked, "What technologies in healthcare foodservice

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The CBORD App: New Ways to Create Healthy Experiences

At UGC a few weeks ago, CBORD® President Jim Hoefflin revealed some of the projects we’re working on that are aimed at putting the patron at the center of our innovation. One of our biggest new ideas is imagining a future in which all CBORD systems deployed within an organization are connected and united under

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