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Higher Education – Supporting You Through COVID-19

Colleges and universities across the nation are facing unprecedented circumstances, with most being forced to close campus and transition to remote learning mid-semester. While many students have another home to go to, there are thousands across the country who have nowhere else to go. As a result, university staff must create new procedures and ways

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Menu Planning During COVID-19

Top Reasons for Simplifying Menus During Pandemics

During this pandemic, many hospital food service operations are serving more patients than usual while also experiencing loss of staff and limited supplies. Simplifying your menus is one operational adjustment you can make that will help. Hear from CBORD experts Dawn Kelly, RD, professional services consultant, and Peter Kornbrust, MS, RD, senior implementation manager, as they

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Top 5 Considerations for Campus Housing

Top 5 Considerations for University Housing Programs Right Now Sarah Hardy, housing product owner for CBORD shares her thoughts.  If your campus is closing, where will your on-campus residents live? There are so many questions that come to mind with students who must remain on campus. Do they have internet access at their place of

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Campus Foodservice Resources for COVID-19

University dining programs are shifting operations to meet the needs of students left on or near campus. Virtual Events March 31 @ 4 p.m. ET - Feeding Students During COVID-19: Meal Donation Programs We'll be joined by Swipe Out Hunger to detail how you can assist food insecure students. Watch our on-demand webinar on how

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Address Housing Needs During COVID-19

As housing and residential life leaders, you're facing immediate challenges in response to COVID-19. We're compiling relevant content to help inform and educate you, as well as share best practices among our campus community. Read our blog post covering the top 5 considerations for housing staff. Virtual Events March 31 @ 4 p.m. ET -

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Turnkey Solutions for Multi-Site Food Service Operations

Choosing a Solution for Multi-Site Foodservice

Your health system is expanding again, adding eight hospitals and two long-term care facilities to its network. What impact will expansion have on your food service operation?   While it’s good news for the health system, you know it means you will have at least 10 new food service systems to manage and support. And

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Free HE Connect Workshops Enter Their Third Year

Higher Ed Connect kicks off its third year in February at Clemson University! These free regional workshops have been held in various forms through the years but took shape as an annual spring event in 2018. The purpose of Connect events is to provide a mid-year update on CBORD technology, development efforts, and new partnerships.

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CBORD Patient App

How to Take Your Patient Meal Ordering to the Next Level

Hospitals are increasingly investing in modernizing their foodservice operations. Beyond an effort to streamline processes, drive down costs and eliminate inefficiencies, they are also looking for ways to improve quality of care and patient satisfaction. Hospitals on the leading edge are leveraging technology to provide an optimized patient experience through meal-ordering software. When hospitals choose

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UGC 2019: Celebrating 40 Year of Excellence

Thank you to all who attended CBORD’s 40th Annual User Group Conference in Orlando, Florida! This year’s conference was a huge success. More than 500 attendees joined more than 90 CBORD team members for four days of education, networking, and fun.   Excellence Awards Videos During the Awards Dinner, we debuted videos celebrating the achievements

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enhance POS operations

Enhance Your Point-of-Sale Operation

Your dining operation is at the center of your healthcare campus community. It’s an integral part of a hospital’s ecosystem, serving a diverse customer base of employees, physicians, patient guests, visitors, and more. And, meal times can be hectic. Hungry patrons, especially your employees, are often rushing between tasks to grab a meal and are

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CBORD's Room Service Makes a Difference

Room Service Makes a Difference

As an increasing number of hospitals adopt a room service model for patient meals, the benefits are becoming clear to see. Giving patients some choice in what and when they eat leads to higher satisfaction ratings, as well as less food waste and lower food costs. A study in the Journal of the Academy of

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CBORD Analytics

Unlocking the Power of Your Data

Whether you’re forecasting for the future, looking to identify your hospital’s foodservice strengths, or building your continuous improvement strategy, tracking your data and understanding that data will better position your operation to pinpoint avoidable outcomes and make data-driven decisions. In today’s ever changing and competitive environment, many hospitals are struggling to keep pace with accelerating

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Campus Card Innovations for a Thriving Student Experience

The campus ID card has served as the epicenter of activity at colleges and universities for decades. Though the technology behind it has changed through the years, the purpose remains the same: Provide access to campus services and amenities. Convenience and access translate to experience, and creating a great student experience is essential for schools

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Congratulations to the 2019 Excellence Awards Winners

It’s our pleasure to announce the winners of this year’s CBORD Excellence Awards. These organizations and individuals represent the best ideas from our CBORD community, transforming how people work, grow, and succeed. One CBORD Riverside Health, Newport News, VA Riverside Health exemplifies integrated planning and foresight by linking CBORD systems across acute care, skilled nursing,

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CBORD Advancements in Healthcare Foodservice

Advancements in Healthcare Foodservice

Foodservice operations have come a long way thanks to technology. The exponential rate of advancement took off in the 1990s and hasn’t stopped. Everywhere you look in most dining operations these days, you will find signs of technology at work: touchscreen point-of-sale terminals, kitchen display systems, self-serve kiosks for ordering, software systems, automation, and more.

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Hospitals are Cashing in on Cashless

Nationwide the healthcare industry is cashing in on cashless, making the switch from registers to cashless payment solutions over past preferred methods including debit and credit cards. It’s a trend that’s gained momentum and is becoming common place in the modern hospital network for managed foodservice facilities including hospital cafeterias and retirement dining rooms. Cashless

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CBORD helps reduce food waste in foodservice operations

Reducing Food Waste in Healthcare Foodservice

Food waste is a key challenge for healthcare operations, and the pressure is on to reduce it. According to Sustainability Roadmap for Hospitals, a program of the American Hospital Association, an estimated 2.5 million pounds of food waste is produced in U.S. hospitals and health systems each day. Discarding food on such a large scale

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Questions Answered from Modern Makeover: The New GET CBORD Student

Webinar Questions and Answers GET CBORD Student is undergoing a major overhaul. We recently hosted a webinar debuting the new design of the mobile application and discussing  new features and functionalities that will be rolled out this year. We couldn't get to all of your questions during the webinar, so here are answers provided by Rob

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4 Tips for Managing a Successful Foodservice Operation

The complexities of managing a hospital foodservice operation are vast. From menu planning, equipment, food and materials, finances and staff resources, health systems are re-examining their facilities and the types of services provided to meet patients’ demands. Medical institutions, both large and small, have transitioned from traditional foodservice models; many are now utilizing technology in

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Hotel-Style Room Service at the Prince Charles Hospital, Queensland

Excellent reporting on the benefits of hospital room service from 9 News in Queensland, Australia. Patients eat what they want, when they want at Prince Charles Hospital. The foodservice department processes 1,200 orders each day in their new call centre. Meals are delivered to patients within 45 minutes of ordering. Prince Charles Hospital invested over

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Announcing the 2019 Excellence Awards Nominees

It’s our pleasure to announce this year’s nominees for the annual CBORD Excellence Awards. These individuals and organizations represent the best ideas from our CBORD community, transforming how people work, grow, and succeed. Nominations were submitted by co-workers, colleagues, and leaders who recognize the special contribution these nominees have made in advancing knowledge and creating

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Healthcare Connect Ohio

CBORD is Coming to Ohio State Wexner Medical Center in Columbus!   We’re rolling out a new event in 2019! Healthcare Connect is a one-day conference bringing together foodservice professionals from hospitals around your region. Meet with peers and the CBORD team to discuss relevant industry topics ranging from: Patient Expectations and Innovation The Patient

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Healthcare Connect Victoria

CBORD is Coming to St Vincent’s Private Hospital Fitzroy in Melbourne, Australia!   Join the CBORD team for a one-day conference bringing together foodservice and nutritional professionals from hospitals around your region. Meet with your peers and our CBORD team to discuss relevant industry topics. The agenda is yet to be decided but it will

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Introducing the CBORD Community Forum

You're Invited! We’ve been working on an exciting new project, the CBORD Community Forum. What is it? The CBORD Community Forum is intended to promote customer engagement and facilitate conversations around CBORD-related topics. It allows CBORD customers to create and participate in discussions with peers and colleagues around the world. Most importantly, it gives community

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Nominate and Celebrate Excellence

Each year a single individual and two organizations are honored for their creativity and positive contribution to the CBORD user community. The open call for nominations begins April 11, 2019. Nominations will be accepted through May 2, 2019. Nominate an organization or one of your peers today for a CBORD Excellence Award: The Visionary Award

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Connect with CBORD this Spring!

A CBORD Higher Education Connect event is coming soon to a university near you! Higher Education Connect is a one-day workshop bringing together colleagues from colleges and universities around the country. This spring, we’ll visit several cities across the US to meet with customers and discuss new technology and products, best practices, and what’s new

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Nutrition Education and the Patient Experience

Lisa Marker of Duke Raleigh Hospital shares a surprising impressive number—zero, as in zero unanswered concerns from both patients and nursing after switching to Room Service Choice® and Tray Monitor® from CBORD®. She anticipated an improved patient experience, but the nutrition information and education opportunities are a big win for patients and staff alike.  

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Successful Access Control at Suffolk University

Suffolk University Success Story

Suffolk University, located in the heart of downtown Boston, serves a diverse student population of about 6,500 across three schools. Over the years, Suffolk has continued to expand its use of CBORD’s campus card solutions, implementing additional features and modules to meet changing requirements. These solutions have enabled Suffolk to manage its growing campus services

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Planning for Changes to Your Program

Planning Changes Everything Like many of you, I have small children. Yes, it’s an odd place to start an article about higher ed program improvements, but bear with me. All through the month of December my oldest was utterly obsessed with documenting his desires. My wife and I found slips of paper and occasional graffiti

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UGC 2019 Call for Presenters

Be a Session Presenter Sign up to be a presenter at the 2019 User Group Conference in Orlando! UGC attendees are interested in learning from others' experience and are always looking for new perspectives. Here's your chance contribute your expertise to the CBORD user community. About the Process When you sign up to be a

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Higher Education – Supporting You Through COVID-19

Colleges and universities across the nation are facing unprecedented circumstances, with most being forced to close campus and transition to remote learning mid-semester. While many students have another home to go to, there are thousands across the country who have nowhere else to go. As a result, university staff must ...
Read More
Menu Planning During COVID-19

Top Reasons for Simplifying Menus During Pandemics

During this pandemic, many hospital food service operations are serving more patients than usual while also experiencing loss of staff and limited supplies. Simplifying your menus is one operational adjustment you can make that will help. Hear from CBORD experts Dawn Kelly, RD, professional services consultant, and Peter Kornbrust, MS, RD, ...
Read More

Top 5 Considerations for Campus Housing

Top 5 Considerations for University Housing Programs Right Now Sarah Hardy, housing product owner for CBORD shares her thoughts.  If your campus is closing, where will your on-campus residents live? There are so many questions that come to mind with students who must remain on campus. Do they have internet ...
Read More

Campus Foodservice Resources for COVID-19

University dining programs are shifting operations to meet the needs of students left on or near campus. Virtual Events March 31 @ 4 p.m. ET - Feeding Students During COVID-19: Meal Donation Programs We'll be joined by Swipe Out Hunger to detail how you can assist food insecure students. Watch ...
Read More

Address Housing Needs During COVID-19

As housing and residential life leaders, you're facing immediate challenges in response to COVID-19. We're compiling relevant content to help inform and educate you, as well as share best practices among our campus community. Read our blog post covering the top 5 considerations for housing staff. Virtual Events March 31 ...
Read More

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