Blog

UGC 2017: Photos and Videos from a Game-Changing Conference

Thank you to all who attended CBORD’s 38th annual User Group Conference in Phoenix, Arizona! This year’s conference was a huge success with over 500 attendees joining more than 60 CBORD team members for four days of education, networking, and some fun too as you'll see below. Opening Session Video To introduce the CBORD user

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Above & Beyond Award: Marcelinda Nickols, Kaiser Permanente

Marcelinda was there when the first CBORD system was installed at Kaiser, when it was a DOS system running on a single server under someone’s desk! Since then, she has taken a leadership role in promoting operational excellence across the entire Kaiser network. Realizing a need for multiple sites sharing the same master database to

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Visionary Award: Sutter Health Sacramento Sierra Region

Sutter Health had been operating with a non-select menu, which unfortunately produced too much plate waste. Foodservice leaders realized they had an opportunity to see significant cost savings, and provide patients with a better experience, if they could reduce this waste. They implemented bedside meal ordering using the Menu Select functionality of Room Service Choice,

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One CBORD Award: Indiana University

Indiana University is a long-time CBORD customer with housing, access, card, and foodservice systems deployed across their eight campuses. In 2016 a cross-functional team began work to consolidate the campuses into one enterprise-wide card system: the CrimsonCard. It was a huge undertaking, yet given their strong IT resources and leadership they accomplished the main objective,

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How Dietitians are Shaping Future Technology, and You Can Too

This article authored by Clare Hicks, RDN, first appeared in The Feed blog of Food & Nutrition Magazine, a publication of the Academy of Nutrition and Dietetics. Clare is a business analyst on the software development team at CBORD®. Look around any hospital, grocery store or school and it is obvious how fully integrated technology

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Game Changing Innovations to be Revealed at UGC 2017

Healthcare professionals attending CBORD’s annual User Group Conference later this month in Phoenix, AZ will be among the first to learn about our efforts to create an integrated platform linking new and existing capabilities into a seamless patron-centered experience. Last year at UGC, we said we would be focused on innovation, and this year we

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CBORD at the Cerner Health Conference

If you or someone from your hospital is attending the Cerner Health Conference, October 9–12, send them over to the CBORD® booth. We will show how nursing can import patient intake data directly into your Cerner system. Our interface supports the flow of data back to your Cerner system. Integrating the nutrition and meal intake

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Open Call to Submit Product Enhancement Suggestions

The CBORD® User Community has long been the driving force of product enhancements, and we invite all users to submit product enhancement suggestions. We receive feedback and product ideas through multiple channels including customer support, the sales and client development teams, the CBORD community Listservs, and during our annual User Group Conference. You can help

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CBORD Introduces Appetize: The Modern, Affordable Enterprise POS

New from CBORD: Appetize POS Solutions Appetize is a point of sale solution transforming how organizations manage and process customer transactions at scale, making it easy to start small and grow as needed. CBORD has partnered with Appetize to provide customers with an affordable, dynamic, and modern POS system to reimagine the way retail operates.

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2017 Excellence Awards Winners

We are pleased to announce the winners of the 2017 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Our 2017 award winners will be honored at the Excellence Awards Dinner on Monday, October 23 during CBORD’s

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CBORD by the Numbers: Addressing Hospital Malnutrition

Recent studies show one in three hospital patients in the U.S. enter the hospital malnourished and many of those patients go untreated. Dietitians have demonstrated that identifying these patients and improving their intake has a real impact. Mobile Intake® helps identify patients at risk by providing a way to easily record actual food consumption and

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CBORD Community Success Story: Madonna Rehabilitation Hospitals

Automate and Educate Madonna Rehabilitation Hospitals is a healthcare system headquartered in Lincoln, Nebraska with a new location in Omaha opened in October 2016. Jennifer Luhn, Madonna’s Director of Nutrition, and Erin Wolf, Diet Office Supervisor, shared their experience of implementing CBORD technology and discussed how it helped them meet the challenge of feeding a

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Don’t Miss Out! Register By September 8

Days are getting shorter! Book yourself a spot in the sunshine at the 2017 CBORD User Group Conference. Standard rates are in effect until midnight on September 8, after which late rates are available, but these do not include hotel accommodations. Full Conference Packages including hotel accommodations are limited. Register today to reserve your spot.

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Room Service Improves Nutritional Intake by 17%, Study Confirms

The Journal of the Academy of Nutrition and Dietetics has published the first-ever comprehensive peer-reviewed study confirming the room service model of patient food service improves nutritional intake. This research, conducted at the Mater Hospitals in Brisbane, Australia, also confirms room service boosts patient satisfaction scores while reducing plate waste and meal costs. The study

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Meet the Researchers at UGC 2017

Attendees of our 2017 User Group Conference in Phoenix, Arizona have a rare opportunity to meet researchers Sally McCray and Kirsty Maunder, leading authors of the groundbreaking new study Room Service Improves Nutritional Intake. Join Sally and Kirsty at a cocktail reception Monday evening at 6:00 p.m. They are visiting from Australia to present several

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CBORD Explains: FNS Version Numbers

This is an important announcement for Foodservice Suite®, Nutrition Service Suite®, and NetMenu® licensees. Explaining Version Numbers We’re changing the way we number versions of our system releases to make it easier to identify the age of the system. We are confident this will help everyone better understand and identify versions, and make it easier

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Automated Attendance Tracking for CS Gold

CS Automated Attendance is a new module for CS Gold® 7 designed with the help of CBORD® users to offer an easy integration between your university’s course schedule system and your students’ ID credentials. The result is automatic attendance tracking for faculty and administrators and a new tool for student self-reporting. CS Automated Attendance links

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2017 Excellence Awards Nominees

We are pleased to announce the nominees of the 2017 CBORD® Excellence Awards. The awards honor two organizations and one individual in three categories based on innovative applications of CBORD systems and service to the CBORD community. Our 2017 award winners will be honored at the Excellence Awards Dinner on Monday, October 23 during CBORD’s

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CBORD by the Numbers: Room Service Yields Impressive Results

The Journal of the Academy of Nutrition and Dietetics has published the first-ever comprehensive peer-reviewed study confirming the room service model of patient food service improves nutritional intake. This research, conducted at the Mater Hospitals in Brisbane, Australia, also confirms room service boosts patient satisfaction scores while reducing plate waste and meal costs. How will

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Calling all Early Birds! Register for UGC 2017

We know you are looking forward to CBORD’s annual User Group Conference. Don’t miss out on $200 of conference savings with Early Bird registration. The deadline is Friday, July 7 at midnight (ET). Looking for ways to help justify your attendance this year? We have a letter template you can use to let your decision-makers

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Predictive Analytics for Student Success: A Webinar from CBORD and Rapid Insight

As institutions focus on how best to support student success initiatives, they want to be sure that their decision-making is well informed and includes the whole picture. Key to completing this picture is integrating technologies to capture and utilize student ID card data for housing, foodservice, and other campus activities and events. In a joint

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CBORD and the Academy of Nutrition and Dietetics Agree: Food is Medicine

Today’s Dietitian Magazine presented its fourth annual Spring Symposium in New Orleans, May 21-24, 2017. CBORD® Team Members were in attendance taking part in educational sessions and networking opportunities to advance our understanding of the work of nutrition professionals from across North America. A Wide Range of Perspectives Attendees represented an array of practicing areas.

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Healthcare Professionals See the Benefits of CBORD Certification at UGC

Rhonda Prickett is a Senior Business Analyst in the IT Department at Cook Children's Health Care System in Fort Worth, TX. In her twenty years at Cook Children’s she has learned many skills to overcome the obstacles that come with the job. Some important skills were learned though certification classes at the CBORD® annual User

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CBORD Community Success Story: University of Vermont, Housing Services

Located on the shores of Lake Champlain between the Adirondack and Green Mountain ranges, Burlington, VT has been consistently ranked among America’s best college towns. That would make the residence halls at the University of Vermont (UVM) among the country’s best places to live. University of Vermont Quick Facts     Location: Burlington, VT    CBORD

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CBORD in the News: Ole Miss Moving to GET

Students at University of Mississippi have a new online portal to manage their Ole Miss One Cards now that the university has transitioned to GETTM from CBORD®. The move leaves behind the web portal students had been using since 2008. Students or parents will now load money to an account’s Flex and Express dollars using

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Get Ready to Register for UGC 2017

CBORD® is pleased to celebrate the work of our user community. Professionals from colleges and universities, clinics and hospitals from across the county and around the world come together to share best practices of our systems and learn valuable skills from their peers. This year our annual User Group Conference will be held at the

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Join Us at ACUHO-I for Creative Collaborations: Sustainability on Campus

The ACUHO-I Annual Conference & Exposition is ACUHO-I's largest event, bringing together campus housing professionals from around the globe for four days of invigorating speakers, engaging educational sessions, and invaluable networking opportunities. CBORD® will be there of course along with our valued partner, ASSA ABLOY, the global leader in door opening solutions. Addressing environmental concerns

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CBORD in the News: Kenyon College to Unveil Mobile ID

An article in the Kenyon Collegian1, the student-run weekly newspaper covering Kenyon College and the Gambier, OH community, describes Kenyon’s Library and Information Services (LBIS) efforts to aid students who misplace their campus cards by introducing the CBORD® Mobile ID® app. Mobile ID is a smartphone application that works with existing CBORD systems on campus

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CBORD Explains: Logging In to CBORD.com

The CBORD® website is divided into two areas: www.cbord.com for public-facing content, and client.cbord.com for current customers to access support pages and contacts, technical information, listservs, and other content that would only be relevant to people already using CBORD systems. The “client side” of our website requires CBORD customers to log in to view that

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MIT Opens Atlas Service Center, Powered By CBORD

A recent article in MIT News reports on the opening of the Atlas Service Center, a new addition to the campus and a marvel of technological integration and architectural design. Many of the services offered are powered by leveraging data from CBORD® access and card systems in use at MIT for almost a decade. The

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