Designing a Better Patient Experience

At CBORD, we have been investing in innovative technology to improve the patient experience.

Join Clare Hicks, RDN, business analyst and Will Gelder, service designer as they discuss ways to design a better patient experience. Together they will focus on ways technology can delight patients while sharing new techniques to help you better understand and improve the patient experience. You may not design web apps, but if providing a great patient experience is important to you, these topics will be of interest:

  • Why user-centered design is vital for patient care
  • Discussion of the CBORD design process
  • Examples of how we’ve utilized new design approaches to improve the CBORD® PatientTM app
  • Q&A with a panel of experts

Presented by
Clare Hicks, CBORD
Will Gelder, CBORD

Date & Time
Tuesday, April 16, 2019
2:00 p.m.–3:00 p.m. Eastern Time