Loading Events

« All Events

  • This event has passed.

Menu Directions 2019

March 3 - March 5

Visit the CBORD booth and attend our presentation:

Journey Mapping the Customer Experience

How can empathy for customers lead to a better experience? Customer Journey Maps illustrate a “walk in the customer’s shoes” as they interact with a business or product. Capturing the emotional highs and lows through each stage reveals opportunities to improve. This session will introduce Journey Mapping as a design practice and its practical application for evaluating and communicating experiences in your own operation.

Presented by:
Heather Whitehouse
Director, Product Management, CBORD

Will Ryan
Director, User Experience & UI Development, CBORD

Details

Start:
March 3
End:
March 5
Event Tags:
,
Website:
https://menudirections.com/

Venue

SHERATON ATLANTA HOTEL
165 Courtland Street NE
Atlanta, GA 30303