Consulting Expertise

The Consulting Services team includes healthcare professionals with recent strategic and operational experience in private, public, and not for profit health and aged care facilities. We work with our customers to streamline the adoption of new features, plan service improvements, and review workflows.

Our CBORD experts have local knowledge in food service redesign, and room service planning and implementation. We will review your food service systems and work with you to tailor the model to suit your organisational operations and drivers.

Ultimately, our goal is to ensure that every customer can improve their operations using CBORD technology regardless of size or onsite expertise.

We provide food service and nutrition expertise in hospitals and aged care in the following areas:

    Service Planning

    System Redesign

    Change Management

    Project Management

We work collaboratively with you to develop the optimal food service model to achieve your business goals of enhancing the patient experience, supporting growth and sustainability, and meeting quality and safety accreditation requirements.

Services Available

  • Room service feasibility assessment
  • Define and analyse baseline costs
  • Review existing food service model
  • Develop performance measures
  • Workforce planning
  • Project planning and management
  • Stakeholder engagement
  • Communications planning and change management
  • Data analytics

  • Kitchen design and layout
  • Equipment requirements and specifications
  • Business workflow design
  • Operational benchmarking
  • Menu design and analysis
  • Staff training
  • Go-live support
  • Post-implementation evaluation

Download a Brochure

Complete this brief form to download our brochure and learn more about CBORD's consulting services for Food Service, Room Service, and Malnutrition.