Get creative to improve employee satisfaction

As you know, hospital employees place high value on their break time.

If your hospital is like many others, employees often spend a lot of time waiting in line or waiting for their food to be prepared. Or both.

Why not give them some of that time back by letting them order ahead using a convenient mobile app?

That’s exactly what The Ohio State University Wexner Medical Center did. Laura Meadows, business systems analyst, knew it was vital to simplify and streamline the workday for employees as much as possible.

She decided to expand her CBORD solutions to include GET, the online and mobile solution that simplifies the way employees order and pay for meals, products, and services during the workday.

Feedback has been consistently positive. “They love it because they can order and pay using the app, then go to a pickup location of their choice outside of the venue,” Meadows noted. “They don’t even have to go into the crowded café.”

Read the full case study to see how OSU Wexner Medical Center got creative with GET to solve a couple more operational challenges, including night-shift feeding and guest trays.

Find another example of GET in action with our case study that discusses how Children’s Hospital Colorado leveraged the app to meet dynamic social distancing requirements and improve satisfaction.

“We were considering GET before the pandemic, but COVID-19 tipped the scales,” said Melanie Gonzales, food services director for Children’s Hospital Colorado. “We went from struggling to manage the lines and get customers in and out of our café in a timely manner to needing a way to effectively socially distance in our café.”

GET was a natural fit. “This solution has been ideal because it allows our team members to order their meals ahead of time, either online or through the mobile app, allowing them to pick up the order never having stepped foot in the café,” noted Gonzales.

Ready to learn more? Feel free to browse our healthcare hub to read about our full range of smart, cloud-based food and nutrition solutions.



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