The ongoing workforce challenges are forcing hospitals to make the best of the resources they have available, which could impact patient safety and satisfaction without a well-thought plan.

Whether you operate with a traditional tray line or hotel-style room service, the CBORD Patient app lets you provide a modern, personalized meal ordering option patients will be excited to use.

Using their own device or one provided by the hospital, patients can use the mobile app to self order from menus that are customized based on their personalized diet order and nutrition goals as well as any allergy restrictions.

In this session, we discussed how patient self-ordering:

  • Reduces call center volume and bedside assistance
  • Improves patient engagement and satisfaction
  • Increases efficiency for foodservice and nursing staff

Presented by:
Sarah Myers, Director, Product Management, CBORD

Ruth Halter, patient services manager for Tucson Medical Center, appreciates the CBORD Patient app. “Making good use of technology that helps patients and staff is a priority with our leadership team. The app is receiving positive feedback and is proving to be a valuable part of our processes.” Read the case study.

Feel free to look around and learn more about our patient nutrition and foodservice solutions for healthcare.

Questions? Please contact our team, use the chat feature, email us at, or call 844.462.2673.   

Get a sneak peek at the webinar! Watch the highlight videos below.

Empowering Patients: Self-Ordering App Helps Patients Help You

Improve patient satisfaction and reduce call center volume.