How to Future Proof Your Food Service Operation

Read our guide on leveraging technology.

The New Normal

Discover strategies and best practices for navigating the new normal.

Hospital employee ordering a meal

Create a Welcoming Hospital Experience

Build an integrated solution that brings your hospital community together with smart tools for menu planning, food production, patient nutrition, point of sale, mobile commerce, and security.

Impress your patients with hotel-style room service and personalized meal ordering using the latest mobile technology. Show your appreciation to employees by providing a convenient app to simplify and streamline their workday. Welcome your employees and guests to a healthy, appealing dining program and provide speedy transactions with safe payment options at your gift shops and convenience stores.

Protect Your Patients at Every Meal, Every Time

Manage the complexities of safely feeding patients using leading-edge technology that helps you easily handle multiple diet orders, meet individual nutritional requirements, and ensure patient safety and regulatory compliance for every meal you serve.

Patients are protected no matter how they order. The same patient-specific menu options will be displayed whether patients use your call center, staff-assisted bedside order entry, or a mobile app for self-ordering.

Patient with food tray
Chefs preparing food

Connect Food Production to Wellness

Dietitians develop care plans to support the needs of every patient. Chefs transform care plans into menus. Use one cohesive system to connect these important functions and safely serve your patients, employees, and guests.

We Want to Hear from You

Reach out to us by completing our brief form to start the conversation about creating a seamless, connected hospital experience.

How We Help Throughout Your Healthcare Campus

Retail & POS

Card and Credentials

Add convenience to the workday by letting staff use their ID card or mobile credential throughout the hospital for purchases at your dining venues, gift shops, c-stores, vending machines, and more. Support social distancing, drive revenue, simplify break times, and improve satisfaction.

Chef preparing food

Foodservice

Operate a lean, agile foodservice program with an integrated, leading-edge technology solution. Use smart tools for everything from menu and recipe planning to nutrition analysis, food production, inventory management, and more.

Access & Security Card

Access and Security

Security and access control require a mix of precision and flexibility on a healthcare campus. Use one cohesive system for a complete view of your security operations, allowing you to monitor and manage all access, privileges, and transactions in real-time.

Healthcare Ad

Patient Nutrition

Manage the complexities of safely feeding patients with smart tools and leading-edge technology. Provide a personalized meal ordering experience that ensures compliance and patient safety for every meal you serve, every time.

Healthcare employee ordering food

Commerce

Simplify the way employees pay for meals, products, and services during the workday. Employees simply open an app on their mobile device and manage their account, use the app as a mobile ID, pay for purchases, place orders for food, and more.

Retail purchase

Retail & Point of Sale

Streamline and modernize your POS processes with the latest in hardware and software. Offer online ordering and payment options that support social distancing in all your food service, gift shop, and convenience store locations.

“Since implementing Room Service Choice and Tray Monitor, we’ve seen our Press Ganey scores increase from the low 20th percentile to the 87th percentile. We can now provide education with every meal interaction. The verbiage and information are at the front-line’s fingertips so we can focus on the relationship with our patients, the conversation and interaction.”
Lisa Marker

Assistant Director, Nutritional Services, Duke Raleigh Hospital

Customer Stories

Drake Hospital

Duke Raleigh Hospital

Spectrum Health

Spectrum Health

Sutter Health

Sutter Health

El Centro Regional Medical Center

El Centro Regional Medical Center

Solutions

Learn how technology solutions can elevate the patient experience on your healthcare campus.

Webinars

Attend live, interactive sessions or watch on-demand recordings about trending topics and best practices in healthcare.

Blog

Read our blog for ideas and information on creating a modern, seamless hospital environment in the new normal.

CBORD Professional Services

Beyond the Technology!