CBORD Patient brings convenience, productivity, meal safety, and satisfaction to everyone in your healthcare community.
CBORD healthcare solutions help connect hospitals to their patients, employees, and guests by providing tools to improve safety, deploy cashless retail systems, and reduce the overall cost of managing food and nutrition services.
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Transform your existing employee ID badge from a simple identification device to a powerful employee benefit and incentive. CBORD cashless retail systems allow employees to use their ID cards for payment at restaurants, vending machines, kiosks, and more, with tools to track charges by department and manage employee incentive and award programs.
CBORD cashless retail can also incorporate payroll deduction, where funds are automatically placed in an employee's account each pay cycle. Moving to a cashless system saves time and money by allowing users to track balances and set limits, all linked to employee ID cards.
Healthcare campuses are prime locations for successful retail programs. CBORD has partnered with Appetize Point of Sale to offer modern, affordable POS solutions for healthcare organizations. Self-serve kiosks reduce wait times and long lines, and drive add-on spending. Handheld ordering lets hospitals get creative in offering exciting new retail options—even the registers are portable and can be temporarily moved to pop-up retail locations, like a food truck roundup in the parking lot, or a bake sale in the lobby.
Visitors can use branded gift cards set up for a one-time transaction or for repetitive use anywhere cashless cards are accepted on site. Gift cards are great for visiting family members, non-badged volunteers, clergy, and contractors, and for employee recognition and rewards. Create convenience while reducing costs and boosting revenues with a CBORD retail system.
Providing patients a range of dining options, with clear notification of allergen and nutritional information, greatly increases overall wellness and satisfaction and shortens lengths of stay. Our range of patient nutrition solutions helps hospitals manage multiple complex diet orders, meeting individual nutritional requirements and ensuring patient safety and regulatory compliance for every meal you serve, every time.
Nutrition Service Suite®(NSS) automates the complex process of safely feeding your patients. Whether you are serving 50 or 5,000 patients with on-demand room service or a traditional tray line, NSS is modular, scalable, and customized to meet the demands of your operations. Choose only the features and capabilities you need.
A recent study in the Journal of the Academy of Nutrition and Dietetics confirms that the room service model of patient food service improves nutritional intake over traditional models. Room Service Choice® offers a web-based mobile meal ordering application accessible from any web browser, including an iPad® or other mobile tablets. This allows you to offer staff-assisted entry of patient and guest meal selections at the bedside, or in a call center for on-demand room service delivery or traditional tray line meal service. Meal ordering can also be integrated into your in-room entertainment system for patient self-service.
Tray Monitor® is designed to add precision to the workflow of hotel-style room service. From a tablet or connected screen you can monitor the progression of a meal order from the time a ticket is printed in the kitchen until the food tray is delivered to the patient. It records information at each stage of every order, allowing staff to analyze data and improve efficiency. Tray Monitor lets you quickly find the location of any tray, and alerts you when progress falls behind at preparation and delivery stages.
With Mobile Intake® your chef will know immediately when a menu item is unpopular, because staff record intake using a tablet as they collect trays. Get real-time reporting on exactly which foods are consumed, and how much is wasted. It’s a great way to evaluate new products from your suppliers, and an important tool in addressing hospital malnutrition. By effectively monitoring and targeting patients at risk, hospitals can improve intake, decrease length of stay and re-admittance rates, and impact reimbursements.
The Diet Office Management System features electronic card file, cycle menu planning, menu, tray ticket and label printing, and production tallies. Other modules feature nutritional screening and assessment, intake analysis for calorie counts, enteral nutrition support for tube-feeding orders, and electronic ADT and Diet Order interface updates from hospital information systems, using HL7 standards.
CBORD’s foodservice production systems have been developed to fully integrate with our patient nutrition systems, and allow you to choose the functionality your healthcare facility wants and needs. Help employees minimize repetitive tasks, and facilitate data-driven decision making, with one robust solution for everything from menu and recipe planning to nutritional analysis, food production, and more.
Foodservice Suite® (FSS) automates your foodservice operation and allows you to increase inventory turns while reducing waste, par levels, and costs of floor stocks. Save money by paying invoices quickly with our accounts payable interface, allowing you to take full advantage of vendor and group purchasing organization (GPO) discounts. Flexible reporting identifies where costs are increasing and what "per meal" costs are for any period of time, and ranks items on total expense from high to low.
NetUnitOrderingTM is a web-based extension for FSS that allows users to place orders with production units, storerooms, and commissaries without the requirement of having FSS installed on their workstations. By extending the reach of FSS to other potential users, the NetUnitOrdering module reduces administrative costs while helping to better serve your internal and external customers.
NetNutrition® is an online solution putting nutritional information at your employees’ and guests’ fingertips, allowing them to view menu offerings and allergen information. Integrate dynamic digital menu boards in your cafeteria to display items and prices, as well as nutritional information. Patients are assured that every food item they are served safely meets their specific diet order and accommodates their allergies and preferences, no matter where or how they order.
Patient safety is the highest priority in healthcare. CBORD’s Integrated Security Solutions provide a safe physical environment, everywhere from the parking garage to restricted areas in your facility. Gain peace of mind with state-of-the-art systems that make it easy to manage security and access control right at your fingertips.
CS AccessTM allows staff to monitor point of sale (POS) operations to prevent theft, control access to restricted or sensitive areas such as pediatric wards, and monitor high-traffic areas thereby increasing overall patient safety and comfort. Our systems will also help you create emergency notification plans using tools that complement your existing equipment.