Healthcare eNews

Menu Planning During COVID-19

Top Reasons for Simplifying Menus During Pandemics

During this pandemic, many hospital food service operations are serving more patients than usual while also experiencing loss of staff and limited supplies. Simplifying your menus is one operational adjustment you can make that will help. Hear from CBORD experts Dawn Kelly, RD, professional services consultant, and Peter Kornbrust, MS, RD, senior implementation manager, as they

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Healthcare Connect Aurora

Healthcare Connect Aurora

UC Health to Host Healthcare Connect Join UCHealth and your CBORD team for this exciting free one-day conference that brings together foodservice professionals from hospitals in your region. You will have the opportunity to meet with your peers to discuss relevant industry topics and learn about: Omni-Channel Service in Patient Care Capturing and treating Malnutrition

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Turnkey Solutions for Multi-Site Food Service Operations

Choosing a Solution for Multi-Site Foodservice

Your health system is expanding again, adding eight hospitals and two long-term care facilities to its network. What impact will expansion have on your food service operation?   While it’s good news for the health system, you know it means you will have at least 10 new food service systems to manage and support. And

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CBORD Patient App

How to Take Your Patient Meal Ordering to the Next Level

Hospitals are increasingly investing in modernizing their foodservice operations. Beyond an effort to streamline processes, drive down costs and eliminate inefficiencies, they are also looking for ways to improve quality of care and patient satisfaction. Hospitals on the leading edge are leveraging technology to provide an optimized patient experience through meal-ordering software. When hospitals choose

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enhance POS operations

Enhance Your Point-of-Sale Operation

Your dining operation is at the center of your healthcare campus community. It’s an integral part of a hospital’s ecosystem, serving a diverse customer base of employees, physicians, patient guests, visitors, and more. And, meal times can be hectic. Hungry patrons, especially your employees, are often rushing between tasks to grab a meal and are

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Healthcare connect michigan

Healthcare Connect Michigan

CBORD is Coming to Spectrum Health We’re thrilled to share that Spectrum Health is hosting Healthcare Connect, a free one-day conference that’s bringing together foodservice professionals from hospitals around your region. Join us for the opportunity to meet with your peers and our CBORD team to discuss relevant industry topics ranging from: Patient Expectations and

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CBORD's Room Service Makes a Difference

Room Service Makes a Difference

As an increasing number of hospitals adopt a room service model for patient meals, the benefits are becoming clear to see. Giving patients some choice in what and when they eat leads to higher satisfaction ratings, as well as less food waste and lower food costs. A study in the Journal of the Academy of

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CBORD Analytics

Unlocking the Power of Your Data

Whether you’re forecasting for the future, looking to identify your hospital’s foodservice strengths, or building your continuous improvement strategy, tracking your data and understanding that data will better position your operation to pinpoint avoidable outcomes and make data-driven decisions. In today’s ever changing and competitive environment, many hospitals are struggling to keep pace with accelerating

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Healthcare Connect San Diego

CBORD is Coming to UC San Diego Health   Join the CBORD team at Healthcare Connect San Diego, a one-day conference bringing together foodservice professionals from hospitals around your region. Meet with your peers and our CBORD team to discuss relevant industry topics ranging from: Patient Expectations and Innovation The Patient Experience A Sneak Peek

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CBORD Advancements in Healthcare Foodservice

Advancements in Healthcare Foodservice

Foodservice operations have come a long way thanks to technology. The exponential rate of advancement took off in the 1990s and hasn’t stopped. Everywhere you look in most dining operations these days, you will find signs of technology at work: touchscreen point-of-sale terminals, kitchen display systems, self-serve kiosks for ordering, software systems, automation, and more.

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Hospitals are Cashing in on Cashless

Nationwide the healthcare industry is cashing in on cashless, making the switch from registers to cashless payment solutions over past preferred methods including debit and credit cards. It’s a trend that’s gained momentum and is becoming common place in the modern hospital network for managed foodservice facilities including hospital cafeterias and retirement dining rooms. Cashless

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Healthcare Connect Queensland

Download the presentation slides (PDF). Click the images below.

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CBORD helps reduce food waste in foodservice operations

Reducing Food Waste in Healthcare Foodservice

Food waste is a key challenge for healthcare operations, and the pressure is on to reduce it. According to Sustainability Roadmap for Hospitals, a program of the American Hospital Association, an estimated 2.5 million pounds of food waste is produced in U.S. hospitals and health systems each day. Discarding food on such a large scale

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4 Tips for Managing a Successful Foodservice Operation

The complexities of managing a hospital foodservice operation are vast. From menu planning, equipment, food and materials, finances and staff resources, health systems are re-examining their facilities and the types of services provided to meet patients’ demands. Medical institutions, both large and small, have transitioned from traditional foodservice models; many are now utilizing technology in

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Healthcare Connect Ohio

CBORD is Coming to Ohio State Wexner Medical Center in Columbus!   We’re rolling out a new event in 2019! Healthcare Connect is a one-day conference bringing together foodservice professionals from hospitals around your region. Meet with peers and the CBORD team to discuss relevant industry topics ranging from: Patient Expectations and Innovation The Patient

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Healthcare Connect Victoria

CBORD is Coming to St Vincent’s Private Hospital Fitzroy in Melbourne, Australia!   Join the CBORD team for a one-day conference bringing together foodservice and nutritional professionals from hospitals around your region. Meet with your peers and our CBORD team to discuss relevant industry topics. The agenda is yet to be decided but it will

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Nominate and Celebrate Excellence

Each year a single individual and two organizations are honored for their creativity and positive contribution to the CBORD user community. The open call for nominations begins April 11, 2019. Nominations will be accepted through May 2, 2019. Nominate an organization or one of your peers today for a CBORD Excellence Award: The Visionary Award

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Healthcare Connect Atlanta

CBORD is Coming to WellStar in Atlanta! Healthcare Connect is a one-day conference bringing together foodservice professionals from hospitals around your region. Meet with your peers and our CBORD team for a lively discussion of subjects ranging from patient expectations to food production challenges. We encourage you to suggest topics and share your best practices.

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UGC 2019 Session Topics Survey

Please submit your ratings no later than Thursday, December 20, 2018. The Goal We invite members of the CBORD user community to help design our educational session offerings for the 2019 User Group Conference in Orlando, FL, October 20-23. Our goal is to provide the best educational experience possible at UGC 2019, and the first

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2018 Visionary Award: Banner Health

The Banner Health Patient Order Service Center (POSC) created an innovative centralized contact center using CBORD Room Service Choice® for 11 facilities handling over 1.4 million inbound calls. New standardization processes allow customers to have the same experience at any Banner facility they choose to visit. By maximizing CBORD tools and information available to the

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Open Call for Product Enhancements

Your Chance to Influence Future Product Development   All customers with a CBORD account login are invited to submit product enhancement suggestions starting September 10 and continuing until September 26, 2018. Each community member may submit up to 5 enhancement suggestions in each Product Group. Click “Like” on each enhancement suggestion you feel deserves attention—especially

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CBORD by the Numbers: Self-Service Meal Ordering

A recent study published in the Journal of Human Nutrition and Dietetics compared patients ordering meals via a paper menu (PM) to patients using an electronic Bedside Meal Ordering System (BMOS). Those using the BMOS saw a significant increase in receiving the food they ordered, as well as being able to choose food they liked.

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A Growing Body of Research Shows Meal Ordering Technology Improves Patient Intake

Three recently-published studies provide further evidence of the benefits achievable when hospitals employ technology in patient food service. CBORD innovations such as Room Service Choice and the CBORD Patient app are expected to play a larger role as hospitals begin to rethink how they receive and deliver patient meal orders. It is now becoming evident

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The Mater Hospital Honoured for New Meal Time Initiative Which Raised Patient Satisfaction Scores by 20%

The Mater Hospital from the St Vincent’s Health Australia group was honoured for its service to patients at the inaugural Healthcare Asia Awards held in Singapore. The hospital won two awards at the event on May 23, 2018, the Facilities Improvement Initiative of the Year and the Service Delivery Innovation Initiative of the Year. The

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Nominate and Celebrate Excellence at UGC 2018

Each year a single individual and two organizations are honored for their creativity and positive contribution to the CBORD user community. The open call for nominations begins April 10, 2018. Nominations will be accepted through May 1, 2018. Nominate an organization or one of your peers today for a CBORD Excellence Award: The Visionary Award

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2018 HIMSS Report: Valuable Takeaways from this Important Conference

CBORD team members returned from HIMSS bursting with energy from this exciting healthcare technology conference. Our representatives met with healthcare professionals in the Intelligent Health Pavilion where we showcased existing and emerging foodservice technologies. Our Innovation Theater presentation with TVR Communications on improving the patient experience was eagerly received, and our resident dietitian Clare Hicks

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CBORD Patient and the Hospital Experience

How can an app improve the experience of both patients and staff? CBORD® PatientTM enables self-service meal ordering using a patient's own device—or any hospital-approved mobile device—connected to CBORD foodservice and nutrition systems to maintain diet order safety. Let's take a look at how this might impact everyone in a hospital community.

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CBORD Patient App Impacts Everyone in the Hospital Community

The CBORD® PatientTM app is the next innovation in food and nutrition technology designed to transform patient meal ordering and get hospitals of all sizes to rethink their foodservice operations. CBORD Patient enables self-service meal ordering using a patient's own device—or any hospital-approved mobile device—connected to CBORD foodservice and nutrition systems, maintaining diet order safety

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CBORD by the Numbers: Trends in Hospital Retail

Retail operations are expanding in most hospitals. Foodservice Direcor Magazine reported these results in their 2016 Healthcare Census. Are they still true today? Tell us what ideas your organization is working on by responding to our 3-question survey.

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Hospital IT Teams Get a New Partner

Did you know CBORD offers services to help local IT teams optimize our systems? We asked Director of Managed Services Scott Radloff about his team and the new CBORD® Monitor ServiceTM.

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CBORD helps reduce food waste in foodservice operations

Reducing Food Waste in Healthcare Foodservice

Food waste is a key challenge for healthcare operations, and the pressure is on to reduce it. According to Sustainability Roadmap for Hospitals, a program of the American Hospital Association, an estimated 2.5 million pounds of food waste is produced ...
Read More

4 Tips for Managing a Successful Foodservice Operation

The complexities of managing a hospital foodservice operation are vast. From menu planning, equipment, food and materials, finances and staff resources, health systems are re-examining their facilities and the types of services provided to meet patients’ demands. Medical institutions, both ...
Read More

Announcing the 2019 Excellence Awards Nominees

It’s our pleasure to announce this year’s nominees for the annual CBORD Excellence Awards. These individuals and organizations represent the best ideas from our CBORD community, transforming how people work, grow, and succeed. Nominations were submitted by co-workers, colleagues, and ...
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Healthcare Connect Ohio

CBORD is Coming to Ohio State Wexner Medical Center in Columbus! We’re rolling out a new event in 2019! Healthcare Connect is a one-day conference bringing together foodservice professionals from hospitals around your region. Meet with peers and the CBORD ...
Read More

Healthcare Connect Victoria

CBORD is Coming to St Vincent’s Private Hospital Fitzroy in Melbourne, Australia! Join the CBORD team for a one-day conference bringing together foodservice and nutritional professionals from hospitals around your region. Meet with your peers and our CBORD team to ...
Read More