Simplify and Modernize Your Retail Operations
Efficiently manage all your retail venues with CBORD’s solutions that power full countertop point of sale (POS) terminals, handheld retail devices, self-order kiosks, and online and mobile ordering for your food service, gift shop, and convenience store locations.
Dining Venues
Going forward, healthcare retail dining operations will need to be lean and adaptable. A focus on cost reduction is more important than ever, especially when many are operating with fewer resources and shrinking budgets.
With CBORD, you can adjust operations at a moment’s notice to accommodate things like supply shortages, price changes, physical distancing requirements, and more. But, it’s not just about cost control and operational efficiency; it’s also about offering an appealing dining experience for your employees and visitors.
With employee satisfaction and retention being top of mind—and considering that your employees are the largest customer base for your retail dining operation—it pays to invest in technology that will streamline the workday and improve the dining experience.
Whether your orders come in from the café or online, they are sent directly to the kitchen. With the latest in Kitchen Display System (KDS) technology, orders are displayed on wall-mounted or ceiling-mounted monitors for improved food preparation workflows and communication. Chefs and kitchen staff receive feedback about the status of each order, and the system captures service times for management reporting.
Mobile Convenience
CBORD’s tools are designed to support change while keeping you connected to your employees and providing the data insights you need for strategic planning. Employees and other patrons can view menu offerings from their computers or smartphones, filtering by dining location, allergens, or other preferences (vegan, kosher, locally grown, etc.). That same nutrition and menu information can also be displayed on digital menu boards, and you can print nutrition labels or easily export data to other third-party label systems.
Retail Shops
Take the guesswork out of managing your convenience stores and other retail locations with C-Store. By integrating point of sale and inventory, you have improved visibility throughout your front- and back-of-house operations and your managers have the information they need to maximize profits. Vendor integration automates price updates, orders, and invoice entry, so you can maintain accurate and timely inventory levels and costs.
In today’s dynamic environment, managers need instant access to real-time data and C-Store delivers. The intuitive web-based interface is easy to navigate and includes a wide range of reports that help you ensure in-demand items at your gift shops, convenience stores, and boutiques are always in stock.
POS Platform
CBORD partners with leading point-of-sale platforms, such as Oracle, to offer modern and efficient POS systems for healthcare organizations. Oracle Simphony Cloud offers the flexibility to run on fixed terminals, self-order kiosks, and mobile devices to support your dining venues, as well as your c-stores, gift shops, and other retail locations.
With Simphony Cloud, you can quickly and easily:
- Add new menu items
- Adjust pricing
- Offer promotions
- Implement innovations in payment and service, such as self-order kiosks
Oracle’s software and hardware options give you the freedom to create your ideal point-of-sale system. Simphony Cloud connects your dining with kitchen operations for flawless, efficient service. Self-service kiosks reduce personal interactions and wait times, and they are proven to drive add-on spending. Plus, you can take your POS on-the-go. Handheld ordering lets you get creative in offering new retail options, such as a food truck roundup in the parking lot or a pop-up venue in the courtyard.
Relevant Blogs & Webinars
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How We Help Throughout Your Healthcare Campus
Foodservice
Operate a lean, agile foodservice program with an integrated, leading-edge technology solution. Use smart tools for everything from menu and recipe planning to nutrition analysis, food production, inventory management, and more.
Cards & Credentials
Add convenience to the workday by letting staff use their ID card or mobile credential throughout the hospital for purchases at your dining venues, gift shops, c-stores, vending machines, and more. Support social distancing, drive revenue, simplify break times, and improve satisfaction.
Patient Nutrition
Manage the complexities of safely feeding patients with smart tools and leading-edge technology. Provide a personalized meal ordering experience that ensures compliance and patient safety for every meal you serve, every time.
Commerce
Simplify the way employees pay for meals, products, and services during the workday. Employees simply open an app on their mobile device and manage their account, use the app as a mobile ID, pay for purchases, place orders for food, and more.
Retail & Point of Sale
Streamline and modernize your POS processes with the latest in hardware and software. Offer online ordering and payment options that support social distancing in all your food service, gift shop, and convenience store locations.
Access & Security
Security and access control require a mix of precision and flexibility on a healthcare campus. Use one cohesive system for a complete view of your security operations, allowing you to monitor and manage all access, privileges, and transactions in real-time.
Solutions
Learn how technology solutions can elevate the patient experience on your healthcare campus.
Webinars
Attend live, interactive sessions or watch on-demand recordings about trending topics and best practices in healthcare.
Blog
Read our blog for ideas and information on creating a modern, seamless hospital environment in the new normal.