Simplify, Elevate the Community Experience
Today’s senior living communities must provide the safety, level of service, and modern conveniences residents demand and have now come to expect. Offer an experience your residents and your employees will appreciate with Odyssey Direct, CBORD’s hosted, cashless solution for retail commerce and account management.
Your residents and employees can use their ID badge or mobile credential and gift cards throughout the community for purchases at your dining venues, gift shops, c-stores, vending machines, concierge desk, and more. You simply link payroll deduction or declining balance accounts to the cards for facility-wide cashless purchases that help limit personal interactions, increase convenience, drive revenue, and improve satisfaction.
Odyssey Direct offers all the benefits of a cloud-based solution and is scalable to grow with you as needed. Deploy modules, features, and services one at a time or all at once. The system supports unlimited cardholders, POS stations and terminals, patron attributes, and service categories.
Increase Patron Satisfaction
Provide a modern, streamlined experience—through flexible meal plans, convenient purchasing, account management, online order-ahead for meals, and staff-assisted mobile meal ordering—that will lead to increased employee, resident, and visitor satisfaction.
Senior living campuses are prime locations for successful retail programs, serving employees, residents, and visitors. Cashless payments drive revenue by increasing the average sale amount. When you make spending more convenient and accessible, your staff and others will spend more within your community.
Transaction data is recorded for streamlined and automated accounting procedures. All those accounts you are trying to manage—resident meal plans, volunteer meal plans, gift vouchers, department charges, and staff meal plans—are now a simple swipe. And that simple swipe turns into detailed reporting.
Increase Productivity and Decrease Costs
When accounting doesn’t have to chase paper or answer resident account questions and when HR doesn’t have to answer a lot of emails and phone calls from staff wondering how much they spent last payroll period, your financial performance is impacted in a positive way. Credit and debit fees will decrease as cashless payments like payroll deduction increase.
Offer an experience your hospital community and your bottom line will appreciate.
Contact us today to learn more and get started.
How We Help Throughout Your Community
Add convenience for your residents. Let them use their ID badge or mobile credential and gift cards throughout the community for purchases at your dining venues, gift shops, c-stores, vending machines, concierge desk, and more.
Operate an efficient foodservice program with the latest technology. Use smart tools for everything from menu and recipe planning to nutrition analysis, food production, inventory management, and more.
Security and access control present unique challenges in senior living. Use one cohesive system for a complete view of your security operations, allowing you to monitor and manage all access, privileges, and transactions in real-time.
Safely feed your residents using smart tools and leading-edge technology. Provide a personalized meal ordering experience that ensures compliance and resident safety for every meal, every time.
Simplify the way residents pay for meals, products, and services during the workday. Residents simply open an app on their mobile device and manage their account, use the app as a mobile ID, pay for purchases, place meal orders, and more.
Streamline and modernize your POS processes with the latest in hardware and software. Offer online ordering and payment options that support social distancing in all your food service, gift shop, and convenience store locations.