Simplify and Personalize Your Retail Operations

Efficiently manage all the retail venues in your community with our solutions that power full countertop point of sale (POS) terminals, handheld retail devices, self-order kiosks, and online and mobile ordering for your food service, gift shop, and convenience store locations.

Your residents will appreciate being able to make cashless purchases throughout the community using meal plans and account funds. And they will be impressed with the personalized meal ordering experience you can offer. Your servers enter meal selections using resident-specific menus containing only items that are allowed based on diet order, allergies, and preferences. The system also displays on-screen alerts for allergies, birthdays, and other messages appropriate for each resident, allowing you to provide an extra level of personalized care.

Dining Venues
Our Table Service and Informal Dining solutions give you restaurant-style order entry and a streamlined point-of-sale process to help you provide an exceptional dining experience for your residents.

For your fine dining venues, Table Service makes it easy for your staff to handle resident reservations, seating, ordering, and delivery. Residents receive food that is fresh, hot, and made to order. And, your wait staff can spend more time with residents in the dining room rather than in the kitchen checking on orders. In your casual cafes and bistros, Informal Dining gives you intuitive POS screens and fast transactions that will keep your residents coming back for more. 

Whether your orders come in from the dining room, café, or online, they are sent directly to the kitchen. With our Kitchen Display System (KDS), orders are displayed on wall-mounted or ceiling-mounted monitors for improved food preparation workflows and communication. Chefs and kitchen staff receive feedback about the status of each order, and the system captures service times for management reporting.

Retail Shops
Take the guesswork out of managing your convenience stores and other retail locations with C-Store. By integrating point of sale and inventory, you have improved visibility throughout your front- and back-of-house operations and your managers have the information they need to maximize profits. Vendor integration automates price updates, orders, and invoice entry, so you can maintain accurate and timely inventory levels and costs.

Retail and POS
Retail and POS

In today’s dynamic environment, managers need instant access to real-time data and C-Store delivers.  The intuitive web-based interface is easy to navigate and includes a wide range of reports that help you ensure in-demand items at your gift shops, convenience stores, and boutiques are always in stock.

POS Platform
CBORD partners with leading point-of-sale platforms, such as Oracle Food and Beverage, to offer modern and efficient POS systems for senior living organizations. Oracle Simphony Cloud offers the flexibility to run on fixed terminals, self-order kiosks, and mobile devices to support your dining venues, as well as your c-stores, gift shops, and other retail locations.

With Simphony Cloud, you can quickly and easily:

  • Add new menu items
  • Adjust pricing
  • Offer promotions
  • Implement innovations in payment and service, such as self-order kiosks

Oracle’s software and hardware options give you the freedom to create your ideal point-of-sale system. Simphony Cloud connects table service and casual dining with kitchen operations for flawless, efficient service. Self-service kiosks reduce personal interactions and wait times, and they are proven to drive add-on spending. Plus, you can take your POS on-the-go. Handheld ordering lets you get creative in offering new retail options, such as an ice cream social in the courtyard or a bake sale in the lobby.

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How We Help Throughout Your Community

Retail & POS

Card and Credentials

Add convenience for your residents. Let them use their ID badge or mobile credential and gift cards throughout the community for purchases at your dining venues, gift shops, c-stores, vending machines, concierge desk, and more.

Chef preparing food

Foodservice

Operate an efficient foodservice program with the latest technology. Use smart tools for everything from menu and recipe planning to nutrition analysis, food production, inventory management, and more.

Access & Security Card

Access and Security

Security and access control present unique challenges in senior living. Use one cohesive system for a complete view of your security operations, allowing you to monitor and manage all access, privileges, and transactions in real-time.

Healthcare Ad

Resident Nutrition

Safely feed your residents using smart tools and leading-edge technology. Provide a personalized meal ordering experience that ensures compliance and resident safety for every meal, every time.

Healthcare employee ordering food

Commerce

Simplify the way residents pay for meals, products, and services during the workday. Residents simply open an app on their mobile device and manage their account, use the app as a mobile ID, pay for purchases, place meal orders, and more.

Retail purchase

Retail & Point of Sale

Streamline and modernize your POS processes with the latest in hardware and software. Offer online ordering and payment options that support social distancing in all your food service, gift shop, and convenience store locations.

CBORD Professional Services

Beyond the Technology!