Leveraging Technology: The New Normal in Healthcare

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It’s become increasingly apparent that since the onset of COVID-19, hospitals have turned to technology to protect patients and staff, drive convenience, and create safer environments across health systems.

From cashless solutions and expanded point-of-sale options to patient self-service tools, operators understand the shift towards automation is eminent—and what was once considered a novelty is now a part of the new normal in healthcare.

Hear from Harborview Medical Center and Prisma Health hospitals as they share the types of technologies they’ve leveraged during COVID-19 and why, the challenges they’ve faced and the benefits they’ve experienced since implementing customized solutions. The CBORD team also discusses how to leverage your point-of-sale system and mobile ordering technology in retail spaces and the benefits it can bring to your operation.

This webinar discusses:

  • The benefits of implementing creative solutions
  • Technologies that promote social distancing
  • Mobile ordering that drives revenue
  • Tools hospitals can use to ensure greater patient and guest safety

Presented by Panelists

  • Michelle Mena Villal, Director, Food and Nutrition, Prisma Health
  • Anni Huang, Informatics Dietitian, Harborview Medical Center
  • Scott Jerabek, Director of Product Management, CBORD


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