Report a security concern

CBORD takes all security vulnerabilities that potentially impact our products, services and customers seriously.

If you have a concern, we would like to collaborate with you to investigate, verify and remediate potential issues. Thank you for your cooperative disclosure.

If you are a customer, please submit a case through CBORD Support.

If you are not a CBORD customer, please send an email to our security team at infosec@cbord.com. When creating your report, please include any of the information that applies below:

  • Product and version
  • Deployment type: CBORD SaaS, third-party hosting or customer on-premise hosting
  • Steps to reproduce
  • Evidence / screenshots
  • URL and/or IP address
  • Contact information and preferred method of contact
  • Code sample, if applicable

Once a security report is verified, CBORD will respond and coordinate with you through resolution. Please contact our security team directly immediately upon discovering a potential issue. This ensures that CBORD has enough time to develop and test any patches and customers have sufficient time to remediate.

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