Retail Venues as Employee Services

Constant traffic and a built-in captivate audience—healthcare campuses are prime locations for successful retail programs. But unlike traditional retail venues whose sole function is generating revenue, healthcare retail spaces also function as an employee service—providing respite from the hustle and bustle of the hospital as well as nourishing and supporting employees. CBORD systems (as well as integrated partner systems and applications) can support these initiatives.

Access to Nutritional Information and Ingredient Transparency

Healthcare campuses benefit from "practicing what they preach." Healthcare employees—especially dietitians—encourage healthy and informed meal decisions to their patients every day. Healthcare campuses have the responsibility to extend that same care and opportunity to make similar informed and healthful decisions to their employees. Applications like NetNutrition®—a module of CBORD's food service management systems—publish nutritional and ingredient lists through a web interface. Employees can access menu items and see the nutritional breakdown as well as filter items by common allergens or dietary restrictions, e.g., kosher, vegan, gluten free.

That same information can be provided through digital display menu boards. Taking advantage of data within the CBORD food service management software, menu display boards can give retail/dining venue guests an overview of a meal option's calorie count, adherence to special diets, and other pertinent nutritional information.

In retail establishments that primarily offer grab-and-go options, accurate nutritional labeling is simple since the nutritional information and ingredient data are already in your system.


Grab-and-go options are necessary in healthcare retail venues—especially for employees. They often are pressed for time and do not necessarily have the chance to sit down in a traditional cafeteria setting. The convenience of grab-and-go can be made even easier with ID card payment. Grab-and-go options can of course be offered through the more traditional cafeteria/restaurant concepts, but that service can be expanded to smaller, and usually more mobile venues like coffee kiosks and micro-markets. ID card payment systems work through payroll deduction—where funds are automatically placed in their account each pay cycle. This allows healthcare employees—who rarely have personal effects on them like wallets, purses, etc.—to make purchases with the ID badge that is on their person. No need to return to the locker room to collect the wallet or purse—giving employees more relaxing breaks.

Meal Options for the Third Shift

It is not always possible to have cafeteria or formal dining venues open around the clock to accommodate that third shift. Yet these employees may benefit the most since many local, off-campus restaurant options are not available in the later hours. Attended or unattended micro-markets and vending with healthy meal options extend your dining program to support a third shift. Employee ID badge payment works particularly well with these retail options.