Below you’ll find a detailed look at the learning subscriptions we offer, courses included with each subscription, along with key takeaways. Some learning subscriptions provide learning checks, exercises, certifications, and access to instructor-led trainings (ILTs).
To learning more please visit the Learning Center Store and check out our Monthly live FAQ class with our Education Team!
Food Production Learning Subscriptions
- Foodservice Suite (FSS) Learning Subscription
An FSS Learning Subscription provides self-paced instruction for using FSS and includes 70 educational videos, learning checks, exercises, and access to Instructor-led sessions.
Key takeaways from the learning subscription
Learn how to setup and use FSS for: Item and Recipes, Service Menus, Inventory, Ordering, and Requisitions.Learning checks, exercises, certifications, ILTs included
FSS Learning Subscription includes Learning Checks, Exercises, and access to ILTsBottom line?
From a complete training path to a quick reference as well as access to ILT’s, the FSS learning subscription provides your core training needs to leverage your system.eLearning libraries included in the subscription resource
BarTender, FSS, Menu Display Interface, FSS Floor Stock, NetMenu ETM, Data Analytics, ETM Classic, AutoMate, Mobile Inventory, EventMaster, NetCatering, NetNutrition, Net Unit Ordering, NetMenu Floor Stocks
Patient Meal Management Learning Subscriptions
- Nutrition Service Suite (NSS) Patient Meal Management Learning Subscription
NSS Learning Subscription provides self-paced instruction for using NSS and includes more than 180 videos, learning checks, exercises, and access to live Instructor Led Training Sessions (ILTs).
Key takeaways from the learning subscription
Learn how to setup and use parts of NSS including key settings, the Card File, the Meal Food List, Reports, and Room Service Choice.Learning checks, exercises, certifications, ILTs included
NSS Learning Subscription includes Learning Checks, Exercises, and access to ILTs.Bottom line?
From a complete training path to a quick reference as well as access to ILTs, the NSS Learning Subscription provides all that you need to fully leverage your system.Other eLearning libraries included in the subscription resource
BarTender, NSS, FSS, Menu Display Interface, Room Service Choice, FSS Floor Stocks, NetMenu ETM, Data Analytics, ETM Classic, AutoMate, Tray Monitor, EventMaster, NetCatering, Patient App
Senior Living Learning Subscriptions
Card Systems for CS Gold Learning Subscriptions
- GET for CS Gold Learning Subscription
A GET for CS Gold Learning Subscription provides self-paced instruction for learning about GET for a CS Gold system. Courses cover topics such the Patron Website/Mobile App, Admin Site, Reservations, and Rewards.
Key takeaways from the learning subscription
The GET for CS Gold Learning Subscription provides an understanding of how your patrons use GET and provides your administrators and staff with an understanding of the different areas/options within GET that can be configured. Learn about how patrons use GET, running of reports/logs, reconciliation, configuration of menus, merchants, orders, deposits, and much more. The Learning Subscription includes a variety of courses. Each course includes a certificate of attendance up completion.
Includes the following
Part 1: Patron Website/Mobile App
The GET Website for CS Gold (GET Part 1) eLearning is a 1-hour online self-paced training that is designed to guide you through the key features of the GET Platform. This course focuses on how your “patrons” use GET and also provides your administrators/staff with an understanding of the different areas/options that you will need to configure. After watching this eLearning series, be sure to watch the GET Admin Site for CS Gold (GET Part 2) eLearning to learn about GET configuration, running of reports/logs, reconciliation, and much more
Part 2: Admin site
The GET Admin Site for CS Gold (GET Part 2) eLearning is a 3-hour online self-paced training. This course is designed for GET administrators/staff who need to configure and maintain GET for a CS Gold system. Topics such as configuring merchant information, creating menus, viewing orders, managing deposits, running logs/reports/exports, reconciliation, photo review process, customizing GET, configuring GET, and user management are all discussed within this course. Prior to watching this eLearning series, be sure to watch the GET Website for CS Gold (GET Part 1) eLearning.
Part 3: Reservations
GET Reservations for CS Gold is a 45 minute online self-paced training. This course is designed for administrators and staff who need to understand how GET Order (GET Food) can be used for the purpose of reservations within GET. Topics such as reservations blocks, reservation zones, configuring merchants and menus for reservations purposes, and changing the default wording of GET to accommodate reservations is discussed within this course.
Part 4: Rewards
GET Rewards for CS Gold is a 95-minute online self-paced training. This course is designed for administrators who need to configure a “patron loyalty program” within GET. A GET Rewards program provides rewards to patrons through points and/or levels of points accumulated for patron actions. Basically, a program where patrons are eligible to earn points and gain rewards for their activities and/or transaction purchases. Topics such as using GET Rewards, Reward Tracks, Point Accumulation Rules, Rewards Levels, Experience Points, Reward Points, Reward Redemption Options, and detailed configuration options are all discussed within this course.
- CS Gold Learning Subscription
A CS Gold Learning Subscription provides self-paced instruction for learning about CS Gold modules and features. The Learning Subscription includes basic operation courses for front-of-house users who work directly with your patrons, and more advanced courses for users who are responsible for maintaining, managing, and configuring specific areas within CS Gold.
Key takeaways from the learning subscription
The CS Gold Learning Subscription provides fundamental knowledge, strengthens the skill set of your team, and helps build a strong and successful program at your site. Different classes are available on a variety of topics. Classes are also created for different levels of users and job responsibilities. Each course includes a certificate of attendance upon completion.Learning checks, exercises, certifications, ILTs included
Different classes are available on a variety of topics. Each course includes a certificate of attendance upon completion. A variety of courses will be offered for different levels of users.CS Gold Learning Subscription – Course Navigation -Start here as your first course.
Learn how to navigate courses and print your certificates of completion.
CS Gold Basic Operations Course (Web) – Part 1: Patron Accounts
Learn about the Patron Lookup module within CS Gold WebManager/Admin Web. The Patron Lookup module is used to manually view, add, modify, assign/unassign, and delete CS Gold patron account information. This course is typically viewed by users who work heavily with patrons and their patron accounts. After completing this course, you will be able to answer questions for patrons regarding their accounts, make any necessary changes, and have a solid understanding of the different areas found within a CS Gold patron account. This course is recommended for anyone using the web to work with CS Gold patron account information.
COURSE LENGTH: 3 hours
CS Gold Basic Operations Course (Web) – Part 2: Reports
Learn about CS Gold reporting within WebManager/Admin Web. The Ad-Hoc Reports, Stored Reports, and Metrics Dashboard modules are all covered during this course. This course is intended for anyone whose daily operations require CS Gold reporting. After completing this course, you will have a solid understanding of accessing, running, and viewing CS Gold reports and data.
COURSE LENGTH: 1 hour
CS Gold Basic Operations Course (Client App/GUI) – Part 1: Patron Accounts
Learn about the Patron Lookup module within the CS Gold Client Application (GUI). The Patron Lookup module is used to view, add, modify, assign/unassign, and delete CS Gold patron account information. This course is typically viewed by users who work heavily with patrons and their patron accounts. After completing this course, you will be able to answer questions for patrons regarding their accounts, make any necessary changes, and have a solid understanding of the different areas found within a CS Gold patron account. This course is recommended for anyone using the CS Gold Client Application (GUI) to work with CS Gold patron account information.
COURSE LENGTH: 3 hours
CS Gold Basic Operations Course (Client App/GUI) – Part 2: Reports
Watch this eLearning to learn about running CS Gold Reports within the CS Gold Client Application (GUI). This course is intended for anyone whose daily operations require CS Gold reporting. After completing this course, you will have a solid understanding of accessing, running, and viewing CS Gold reports and data.
COURSE LENGTH: 45 minutes
CS Gold Automating Tasks (Batch Queue)
The CS Gold Automating Tasks (Batch Queue) course discusses automating specific jobs/tasks within the CS Gold system. You will learn how to create jobs using the Batch Queue Manager within WebManager/Admin Web, using Batch Queue Manager within the CS Gold Client Application (CS Gold GUI), and using command line switches for jobs and tasks. You will learn how to create, start, pause/resume, suspend/stop, and reset “Batch Queues” and “Batch Queue Jobs.” Topics such as exploring log files, verifying Batch Queue is running, starting Batch Queue if it is not running, understanding system environment variables, understanding the CS Gold Environment Command File, and much more are discussed within this course. The course will also walk through many examples of Batch Queue Jobs (such as vending meal plans, setting svc plan balances to 0, setting svc plan balances to a specific amount, increasing/decreasing svc plan balances, moving/copying files, zipping files, inserting/updating/deleting of CS Gold information, exporting of data from CS Gold, and the automating of CS Gold imports).
COURSE LENGTH: 3 hours
Entrust Instant ID Card Issuance -Integration to CS Gold (TruCrendential)
The Entrust Instant ID Card Issuance Integration to CS Gold (TruCredential) course is an online self-paced training that is designed to guide you through the key features of the Instant ID system and integration to CS Gold. This course focuses on using CS Gold WebManager for card enrollment and issuance, using the Entrust Instant ID (TruCredential) Software to design Card Credentials/Workflows/Field Connections, and web card configuration in CS Gold.
COURSE LENGTH: 90 minutes
eLearning libraries included in the subscription resource:
eLearning Courses with Certificate of Completion for each.
Card Systems for Odyssey Learning Subscriptions
- GET for Odyssey Learning Subscription
A GET for Odyssey Learning Subscription provides self-paced instruction for learning about GET for an Odyssey system. Courses cover topics such the Patron Website/Mobile App, Admin Site, Reservations, and Rewards.
Key takeaways from the learning subscription
The GET for Odyssey Learning Subscription provides an understanding of how your patrons use GET and provides your administrators and staff with an understanding of the different areas/options within GET that can be configured. Learn about how patrons use GET, running of reports/logs, reconciliation, configuration of menus, merchants, orders, deposits, and much more. The Learning Subscription includes a variety of courses. Each course includes a certificate of attendance up completion.
Includes the following:
Part 1: Patron Website/Mobile App
The GET Website for Odyssey (GET Part 1) eLearning is a 1-hour online self-paced training that is designed to guide you through the key features of the GET Platform. This course focuses on how your “patrons” use GET and also provides your administrators/staff with an understanding of the different areas/options that you will need to configure. After watching this eLearning series, be sure to watch the GET Admin Site for Odyssey (GET Part 2) eLearning to learn about GET configuration, running of reports/logs, reconciliation, and much more.
Part 2: Admin site
The GET Admin Site for Odyssey (GET Part 2) eLearning is a 3-hour online self-paced training. This course is designed for GET administrators/staff who need to configure and maintain GET for an Odyssey system. Topics such as configuring merchant information, creating menus, viewing orders, managing deposits, running logs/reports/exports, reconciliation, photo review process, customizing GET, configuring GET, and user management are all discussed within this course. Prior to watching this eLearning series, be sure to watch the GET Website for Odyssey (GET Part 1) eLearning.
Part 3: Reservations
GET Reservations for Odyssey is a 45 minute online self-paced training. This course is designed for administrators and staff who need to understand how GET Order (GET Food) can be used for the purpose of reservations within GET. Topics such as reservations blocks, reservation zones, configuring merchants and menus for reservations purposes, and changing the default wording of GET to accommodate reservations is discussed within this course.
Part 4: Rewards
GET Rewards for Odyssey is a 95-minute online self-paced training. This course is designed for administrators who need to configure a “patron loyalty program” within GET. A GET Rewards program provides rewards to patrons through points and/or levels of points accumulated for patron actions. Basically, a program where patrons are eligible to earn points and gain rewards for their activities and/or transaction purchases. Topics such as using GET Rewards, Reward Tracks, Point Accumulation Rules, Rewards Levels, Experience Points, Reward Points, Reward Redemption Options, and detailed configuration options are all discussed within this course.
- Odyssey Learning Subscription
An Odyssey Learning Subscription provides self-paced instruction for Odyssey modules and features. The Learning Subscription includes basic operation sessions for front-of-house users who work directly with your patrons, and more advanced topics for users who are responsible for maintaining, managing, and configuring specific areas within Odyssey.
Key takeaways from the learning subscription
The Odyssey Learning Subscription provides sessions on patron account detail and maintenance, reports, reconciliation, terminal configuration, system settings, managing Odyssey user accounts, and more. Different sessions are available on a variety of topics. Sessions are also created for different levels of users and job responsibilities. The course includes a certificate of attendance upon completion.Different sessions are available on a variety of topics.
Includes the following
Getting Started
The Getting Started sessions discuss an overview of Odyssey, Odyssey Direct, AdminWeb, and navigation of the Odyssey system.Patron Accounts
Learn about patron accounts within Odyssey.
Part 1: Patrons Overview and Patron Account Searching
Part 2: Patron Account DetailReports
Odyssey Reports provide you with the necessary information you need from the Odyssey system. Learn how to select and run Odyssey Reports. You will learn how to filter your report criteria and save report results.Reconciliation
Reconciliation is an important part of the Odyssey system. The Reconciliation sessions discuss the importance of Settle Drawer (Cash Drawer) Reconciliation, Location to Odyssey Reconciliation, and Odyssey Tender Reconciliation.Terminals
The Terminals sessions discuss how to create and maintain new and existing terminals within the Odyssey system. Watch these sessions to understand terminal functionality.System Settings
System Settings include sessions that discuss many system settings and their importance to the Odyssey system.Managing Odyssey User Accounts
The Managing Odyssey User Accounts sessions discuss how to create new Users and/or new User Groups within your Odyssey system. You will learn how to set permission privileges. Viewing a User’s activity (log) is also discussed within these sessions.
K-12 Software Learning Subscriptions
- Horizon School Technology Learning Subscription
A Horizon School Technology Learning Subscription provides self-paced instruction for using Back of House, Front of House, Central Distribution, Mobile Inventory, and includes over 140 educational videos, and learning checks.
Key takeaways from the learning subscription
Learn how to setup and use Back of House for: Item and Recipes, Nutrition, Service Menus, Inventory, Ordering, Requisitions, Reporting, and Central Distribution. Learn how to setup and use Front of House for Setting up Students and Teachers, Menus and Pricing, Credit & Debit card transactions, and Reimbursable Meals.Learning checks, exercises, certifications, ILTs included
Learning ChecksBottom line?
From a complete training path to a quick reference the Subscription provides all that you need to fully leverage your system.eLearning libraries included in the subscription resource
Data Analytics, HST Back of House, HST Front of House, Central Distribution, Mobile Inventory
Point of Sale Learning Subscriptions
- NEXTEP Learning Subscription
This video set serves as a resource and complement to other training and is designed to provide review and guidance in working with NEXTEP. The set consists of short, task-focused videos that cover various features and functions of the NEXTEP system.
Topics include: dashboard, menus, accounts, promotions, order history, reports, employees, point of sale operations, system functions and diagnostics. Note that some components of the course are still in development.
Key takeaways from the learning subscription:
Provides on-demand and guidance covering key tasks in using NEXTEP.
Learning checks, exercises, certifications, ILTs included:
Several modules contain quick learning checks. Once the courseware is complete, a comprehensive knowledge check will be available. - Oracle MICROS RES 3700 for CS Gold Learning Subscription
This is a self-paced instruction in the use of Oracle MICROS RES 3700 for CS Gold and includes nine (9) individual modules by topic.
Key takeaways from the learning subscription
Learn essential skills needed to maintain an organized Menu Item database, add, and edit Employee records, program POS touchscreens, operate your POS terminals, and generate sales and product movement reports.Learning checks, exercises, certifications, ILTs included
This eLearning contains guided demonstrations in the execution of common tasks such as adding a Menu Item, adding an employee record, programming SLU keys, and placing them on a touchscreen, and balancing RES3700 to CS Gold.Bottom line?
You may consider this a complete course in the basic operation and maintenance of your RES 3700 POS system. Use it as a comprehensive training tool or to address specific topics as the need arises.eLearning libraries included in the subscription resource
Oracle Micros RES 3700 for CS Gold
- Oracle MICROS Simphony Learning Subscription [COMING SOON]
Security and Access Control Learning Subscriptions
- Access Control / Security Learning Subscription
Access Control / Security Learning Subscription provides self -paced instruction for programming for Mercury access control panels on the CS Gold System. It includes 27 individual videos and nearly 90 minutes of content to assist CS Gold users on the necessary steps to successfully program their Mercury equipment.Key takeaways from the learning subscription
Learn how to setup a factory controller for use on your network. Review Squadron and the similarities/differences with Mercury. Learn about the different programming layers of Mercury and how to apply them to CS Gold.Learning checks, exercises, certifications, ILTs included
Hands on, in-person installation training available at your site or in our Duluth, GA facility.Bottom line?
From a complete training path to a quick reference the Subscription provides all that you need to fully leverage your system.eLearning libraries included in the subscription resource
Mercury Programming eLearning; CS Access eLearning [COMING SOON]
