Learning Subscription

Customer FAQ

Learning Subscription Frequently Asked Questions

Ever wonder what is included in our product learning subscriptions?

Below you’ll find a detailed look at the learning subscriptions we offer, courses included with each subscription, along with key takeaways. All learning subscriptions provide learning checks, exercises, certifications, and access to instructor-led trainings (ILTs).

Food Production Learning Subscriptions

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    Foodservice Suite (FSS) Learning Subscription

    An FSS learning subscription provides self-paced instruction for using FSS and includes:

    • 70 educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    From a complete training path to a quick reference, as well as access to ILTs, the learning subscription provides all you need to fully leverage your system.

    You’ll learn how to setup and use FSS for:

    • Item and Recipes
    • Service Menus
    • Inventory
    • Ordering
    • Requestions

    eLearning libraries include:

    FSS, Menu Display Interface, FSS Floor Stock, NetMenu ETM, Data Analytics, ETM Classic, AutoMate, and Mobile Inventory

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    NetMenu Food Production Learning Subscription

    A NetMenu learning subscription provides self-paced instruction for using NetMenu and includes:

    • over 140 educational videos
    • learning checks
    • exercises
    • access to ILTs

    From a complete training path to a quick reference, as well as access to ILTs, the learning subscription provides all you need to fully leverage your system.

    You’ll learn how to setup and use NetMenu for:

    • Item and Recipes
    • Nutrition
    • Service Menus
    • Inventory
    • Ordering
    • Requisitions
    • Reporting
    • Central Distribution

    eLearning libraries include:

    NetMenu, NetMenu Display Interface, CBORD Data Analytics, NetMenu ETM, Mobile Inventory, Menu Display Interface, Central Distribution, Floor Stock

Patient Meal Management Learning Subscriptions

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    Nutrition Service Suite (NSS) Patient Meal Management Learning Subscription

    An NSS learning subscription provides self-paced instruction for using NSS and includes:

    • 180 educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to setup and use parts of NSS including:

    • key settings
    • Card File
    • Meal Food List
    • Reports
    • Room Service Choice

    eLearning libraries include:

    NSS eLearning library, FSS eLearning, Menu Display Interface eLearning, Room Service Choice eLearning, FSS Floor Stocks eLearning, NetMenu ETM eLearning, Data Analytics eLearning, ETM Classic eLearning, AutoMate eLearning, Tray Monitor eLearning

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    NetMenu Patient Meal Management Learning Subscription

    A NetMenu learning subscription provides self-paced instruction for using NetMenu and includes:

    • over 100 educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to setup and use:

    • SaaS Room Service Choice
    • creating Items
    • planning menu cycles
    • utilizing the Room Service Choice App to take patient selections

    eLearning libraries include:

    SaaS Room Service Choice

Senior Living Learning Subscriptions

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    NetMenu Tray Ticket Learning Subscription

    A NetMenu Tray Ticket learning subscription provides self-paced instruction for using NetMenu and includes:

    • more than 70 educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to setup and use NetMenu Tray Ticket including:

    • Clinical Settings
    • Resident Management
    • Resident Reports
    • Cycle Menu Planning
    • Selections
    • Item Maintenance

    eLearning libraries include:

    Tray Ticket eLearning, Selective Dining eLearning

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    NetMenu Tray Card Learning Subscription

    A NetMenu Tray Card learning subscription provides self-paced instruction for using NetMenu and includes:

    • dozens of educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to setup and use NetMenu Tray Card:

    • Clinical Settings
    • Resident Management
    • Resident Reports

    eLearning libraries include:

    Tray Card

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    NetMenu Planner Learning Subscription

    A NetMenu Planner learning subscription provides self-paced instruction for using NetMenu and includes:

    • educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to setup and use NetMenu Tray Ticket and NetMenu Planner:

    • Clinical Settings
    • Resident Management
    • Resident Reports
    • Purchasing Reports
    • Production Reports
    • Cycle Menu Planning
    • Item Maintenance (including nutrition and recipes)

    eLearning libraries include:

    Tray Ticket eLearning, NetMenu eLearning, Selective Dining eLearning

Card Systems for CS Gold Learning Subscriptions

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    GET for CS Gold Learning Subscription

    GET for CS Gold learning subscription provides self-paced instruction in a four part series which includes:

    • educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    Part 1: Patron Website/Mobile App

    Designed to guide you through the key features of the GET platform.

    • focuses on how “patrons” use GET
    • provides administrators/staff with an understanding of different areas and options to configure

    Part 2: Admin Site

    Designed for GET administrators/staff to configure and maintain GET.

    • configuring merchant information
    • creating menus
    • viewing orders
    • managing deposits
    • running logs/reports/exports
    • reconciliation
    • photo review process
    • customizing GET
    • configuring GET
    • user management

    Part 3: Reservations

    Designed for administraors and staff to understand how GET Order (GET Food) can be used for reservations.

    • reservations blocks
    • reservation zones
    • configuring merchants and menus for reservations
    • changing the default workding to accommodate reservations

    Part 4: Rewards

    Designed for administrators to configure a “patron loyalty program”.

    • using GET Rewards
    • Reward Tracks
    • Point Accumulation Rules
    • Rewards Levels
    • Experience Points
    • Reward Points
    • Reward Redemption options
    • detailed configuration options
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    NEXTEP Learning Subscription

    This learning subscription serves as a resource and complements other training and is designed to provide review and guidance in working with NEXTEP.

    The set consists of short, task-focused videos covering various features and functions of the NEXTEP system. 

    Topics include:

    • dashboard
    • menus
    • accounts
    • promotions
    • order history
    • reports
    • employees
    • point of sale operations
    • system functions
    • diagnostics
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    Oracle MICROS RES 3700 Learning Subscription

    The learning subscription provides self-paced instruction and includes:

    • 9 individual modules by topic
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to:

    • add Menu Items
    • add employee records
    • program POS touchscreens
    • operate your POS terminals
    • generate sales
    • product movement reports
    • balancing RES 3700 to CS Gold

    eLearning libraries include:

    Condiments Chapter, Combo Meals Chapter, Discounting Chapter, Adding Revenue Center Chapter, Adding a Property Chapter

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    CS Gold Learning Subscription [COMING SOON]

    The learning subscription provides self-paced instruction and includes:

    • educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    Courses include:

    • CS Gold Basic Operations Course (Web) – Part 1: Patron Accounts
    • CS Gold Basic Operations Course (Web) – Part 2: Reports
    • CS Gold Basic Operations Course (Client App/GUI) – Part 1: Patron Accounts
    • CS Gold Basic Operations Course (Client App/GUI) – Part 2: Reports
    • CS Gold Automating Tasks (Batch Queue)
    • Entrust Instant ID Card Issuance – Integration to CS Gold (TruCredential)

Card Systems for Odyssey Learning Subscriptions

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    GET for Odyssey Learning Subscription

    GET for Odyssey learning subscription provides self-paced instruction in a four part series which includes:

    • educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    Part 1: Patron Website/Mobile App

    Designed to guide you through the key features of the GET platform.

    • focuses on how “patrons” use GET
    • and provides administrators/staff with an understanding of different areas and options to configure

    Part 2: Admin Site

    Designed for GET administrators/staff to configure and maintain GET.

    • configuring merchant information
    • creating menus
    • viewing orders
    • managing deposits
    • running logs/reports/exports
    • reconciliation
    • photo review process
    • customizing GET
    • configuring GET
    • user management

    Part 3: Reservations

    Designed for administrators and staff to understand how GET Order (GET Food) can be used for reservations.

    • reservations blocks
    • reservation zones
    • configuring merchants and menus for reservations
    • changing the default working to accommodate reservations

    Part 4: Rewards

    Designed for administrators to configure a “patron loyalty program”.

    • using GET Rewards
    • Reward Tracks
    • Point Accumulation Rules
    • Rewards Levels
    • Experience Points
    • Reward Points
    • Reward Redemption options
    • detailed configuration options
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    NEXTEP Learning Subscription

    This learning subscription serves as a resource and complement to other training and is desinged to provide review and guidance in working with NEXTEP.

    The set consists of short, task-focused videos covering various features and functions of the NEXTEP system.

    Topics include:

    • dashboard
    • menus
    • accounts
    • promotions
    • order history
    • reports
    • employees
    • point of sale operations
    • system functions
    • diagnostics
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    Oracle MICROS RES 3700 Learning Subscription

    The learning subscription provides self-paced instruction and includes:

    • 9 individual modules by topic
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to:

    • add Menu Items
    • add employee records
    • program POS touchscreens
    • operate your POS terminals
    • generate sales
    • product movement reports
    • balancing RES 3700 to CS Gold

    eLearning libraries include:

    MICROS 3700 for Odyssey, Oracle MICROS RES 3700 for Odyssey, Odyssey AdminWeb

K-12 Software Learning Subscriptions

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    Horizon School Technology Learning Subscription

    HST learning subscription provides self-paced instruction in a four part series which includes:

    • educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to set up and use Back of House for:

    • Item and Recipes
    • Nutrition
    • Service Menus
    • Inventory
    • Ordering
    • Requisitions
    • Reporting
    • Central Distribution

    You’ll learn how to set up and use Front of House for:

    • Setting up students and teachers
    • Menus and Pricing
    • Credit & Debit card transactions
    • Reimbursable Meals

    eLearning libraries include:

    Data Analytics, HST Back of House, HST Front of House, Central Distribution, Mobile Inventory, MyPaymentsPlus

Point of Sale Learning Subscriptions

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    Oracle MICROS Simphony Learning Subscription [COMING SOON]

    This subscription supplements the instructor-led training in Simphony basic operations with enhanced training on specialized features available within Symphony.

    Learning subscription provides self-paced instruction, which includes:

    • educational videos
    • learning checks
    • exercises
    • access to Instructor-led sessions (ILTs)

    You’ll learn how to:

    • configure the system to support condiment ordering
    • combo meals
    • discounting
    • addition of properties and revenue centers

    eLearning libraries include:

    Menu Item Classes and Condiments Chapter, Combo Meals Chapter, Discounting Chapter, Adding Revenue Center Chapter, Adding a Property Chapter

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