Learning Subscription
Customer FAQLearning Subscription Frequently Asked Questions
Ever wonder what is included in our product learning subscriptions?
Below you’ll find a detailed look at the learning subscriptions we offer, courses included with each subscription, along with key takeaways. All learning subscriptions provide learning checks, exercises, certifications, and access to instructor-led trainings (ILTs).
Food Production Learning Subscriptions
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Foodservice Suite (FSS) Learning Subscription
An FSS learning subscription provides self-paced instruction for using FSS and includes:
- 70 educational videos
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
From a complete training path to a quick reference, as well as access to ILTs, the learning subscription provides all you need to fully leverage your system.
You’ll learn how to setup and use FSS for:
- Item and Recipes
- Service Menus
- Inventory
- Ordering
- Requestions
eLearning libraries include:
FSS, Menu Display Interface, FSS Floor Stock, NetMenu ETM, Data Analytics, ETM Classic, AutoMate, and Mobile Inventory
Patient Meal Management Learning Subscriptions
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Nutrition Service Suite (NSS) Patient Meal Management Learning Subscription
An NSS learning subscription provides self-paced instruction for using NSS and includes:
- 180 educational videos
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
You’ll learn how to setup and use parts of NSS including:
- key settings
- Card File
- Meal Food List
- Reports
- Room Service Choice
eLearning libraries include:
NSS eLearning library, FSS eLearning, Menu Display Interface eLearning, Room Service Choice eLearning, FSS Floor Stocks eLearning, NetMenu ETM eLearning, Data Analytics eLearning, ETM Classic eLearning, AutoMate eLearning, Tray Monitor eLearning
Senior Living Learning Subscriptions
Card Systems for CS Gold Learning Subscriptions
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GET for CS Gold Learning Subscription
GET for CS Gold learning subscription provides self-paced instruction in a four part series which includes:
- educational videos
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
Part 1: Patron Website/Mobile App
Designed to guide you through the key features of the GET platform.
- focuses on how “patrons” use GET
- provides administrators/staff with an understanding of different areas and options to configure
Part 2: Admin Site
Designed for GET administrators/staff to configure and maintain GET.
- configuring merchant information
- creating menus
- viewing orders
- managing deposits
- running logs/reports/exports
- reconciliation
- photo review process
- customizing GET
- configuring GET
- user management
Part 3: Reservations
Designed for administraors and staff to understand how GET Order (GET Food) can be used for reservations.
- reservations blocks
- reservation zones
- configuring merchants and menus for reservations
- changing the default workding to accommodate reservations
Part 4: Rewards
Designed for administrators to configure a “patron loyalty program”.
- using GET Rewards
- Reward Tracks
- Point Accumulation Rules
- Rewards Levels
- Experience Points
- Reward Points
- Reward Redemption options
- detailed configuration options
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NEXTEP Learning Subscription
This learning subscription serves as a resource and complements other training and is designed to provide review and guidance in working with NEXTEP.
The set consists of short, task-focused videos covering various features and functions of the NEXTEP system.
Topics include:
- dashboard
- menus
- accounts
- promotions
- order history
- reports
- employees
- point of sale operations
- system functions
- diagnostics
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Oracle MICROS RES 3700 Learning Subscription
The learning subscription provides self-paced instruction and includes:
- 9 individual modules by topic
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
You’ll learn how to:
- add Menu Items
- add employee records
- program POS touchscreens
- operate your POS terminals
- generate sales
- product movement reports
- balancing RES 3700 to CS Gold
eLearning libraries include:
Condiments Chapter, Combo Meals Chapter, Discounting Chapter, Adding Revenue Center Chapter, Adding a Property Chapter
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CS Gold Learning Subscription [COMING SOON]
The learning subscription provides self-paced instruction and includes:
- educational videos
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
Courses include:
- CS Gold Basic Operations Course (Web) – Part 1: Patron Accounts
- CS Gold Basic Operations Course (Web) – Part 2: Reports
- CS Gold Basic Operations Course (Client App/GUI) – Part 1: Patron Accounts
- CS Gold Basic Operations Course (Client App/GUI) – Part 2: Reports
- CS Gold Automating Tasks (Batch Queue)
- Entrust Instant ID Card Issuance – Integration to CS Gold (TruCredential)
Card Systems for Odyssey Learning Subscriptions
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GET for Odyssey Learning Subscription
GET for Odyssey learning subscription provides self-paced instruction in a four part series which includes:
- educational videos
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
Part 1: Patron Website/Mobile App
Designed to guide you through the key features of the GET platform.
- focuses on how “patrons” use GET
- and provides administrators/staff with an understanding of different areas and options to configure
Part 2: Admin Site
Designed for GET administrators/staff to configure and maintain GET.
- configuring merchant information
- creating menus
- viewing orders
- managing deposits
- running logs/reports/exports
- reconciliation
- photo review process
- customizing GET
- configuring GET
- user management
Part 3: Reservations
Designed for administrators and staff to understand how GET Order (GET Food) can be used for reservations.
- reservations blocks
- reservation zones
- configuring merchants and menus for reservations
- changing the default working to accommodate reservations
Part 4: Rewards
Designed for administrators to configure a “patron loyalty program”.
- using GET Rewards
- Reward Tracks
- Point Accumulation Rules
- Rewards Levels
- Experience Points
- Reward Points
- Reward Redemption options
- detailed configuration options
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NEXTEP Learning Subscription
This learning subscription serves as a resource and complement to other training and is desinged to provide review and guidance in working with NEXTEP.
The set consists of short, task-focused videos covering various features and functions of the NEXTEP system.
Topics include:
- dashboard
- menus
- accounts
- promotions
- order history
- reports
- employees
- point of sale operations
- system functions
- diagnostics
-
Oracle MICROS RES 3700 Learning Subscription
The learning subscription provides self-paced instruction and includes:
- 9 individual modules by topic
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
You’ll learn how to:
- add Menu Items
- add employee records
- program POS touchscreens
- operate your POS terminals
- generate sales
- product movement reports
- balancing RES 3700 to CS Gold
eLearning libraries include:
MICROS 3700 for Odyssey, Oracle MICROS RES 3700 for Odyssey, Odyssey AdminWeb
K-12 Software Learning Subscriptions
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Horizon School Technology Learning Subscription
HST learning subscription provides self-paced instruction in a four part series which includes:
- educational videos
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
You’ll learn how to set up and use Back of House for:
- Item and Recipes
- Nutrition
- Service Menus
- Inventory
- Ordering
- Requisitions
- Reporting
- Central Distribution
You’ll learn how to set up and use Front of House for:
- Setting up students and teachers
- Menus and Pricing
- Credit & Debit card transactions
- Reimbursable Meals
eLearning libraries include:
Data Analytics, HST Back of House, HST Front of House, Central Distribution, Mobile Inventory, MyPaymentsPlus
Point of Sale Learning Subscriptions
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Oracle MICROS Simphony Learning Subscription [COMING SOON]
This subscription supplements the instructor-led training in Simphony basic operations with enhanced training on specialized features available within Symphony.
Learning subscription provides self-paced instruction, which includes:
- educational videos
- learning checks
- exercises
- access to Instructor-led sessions (ILTs)
You’ll learn how to:
- configure the system to support condiment ordering
- combo meals
- discounting
- addition of properties and revenue centers
eLearning libraries include:
Menu Item Classes and Condiments Chapter, Combo Meals Chapter, Discounting Chapter, Adding Revenue Center Chapter, Adding a Property Chapter