Suffolk University Success Story
Suffolk University, located in the heart of downtown Boston, serves a diverse student population of about 6,500 across three schools. Over the years, Suffolk has continued to expand its use of CBORD’s campus card solutions, implementing additional features and modules to meet changing requirements. These solutions have enabled Suffolk to manage its growing campus services program successfully, yet there was an important function still being handled manually.
“We had a standalone access control system that didn’t integrate fully with Odyssey,” Mikhail explains. “There was a custom bridge built by the Odyssey team to update the standalone access control periodically. It was a lot of work to get that going at the beginning of every semester. We would have to enter information for students by hand and create their access manually.”
The university needed a solution that would both eliminate the time-consuming manual processes and provide one cohesive solution, with one point of contact, for hardware and software.
“We wanted to move away from the environment where the locks and readers are provided by one company and the software is provided by another company,” Mikhail comments. “When issues came up, there was confusion about which company to contact. We wanted to eliminate all of that.”