Support Contact Information

  1. Contact us by phone
    NOTE: Urgent or critical support needs should always be phoned into CBORD Technical Support.
    For all CBORD Technical Support Teams:
    Call 1-844-GO CBORD (1-844-462-2673), Option 1
  2. Contact us via the Internet
    The CBORD Customer Portal provides immediate access to the Customer’s support activity at CBORD. The Customer can view the status of the site’s issues in real-time. The Customer can insert notes and additional technical information directly into cases, to share with Support Technicians.

Asia-Pacific Support
Support for all users of CBORD’s systems in Australia, New Zealand, and other Asia-Pacific nations.
Phone: 02 9325 5300


Our Locations


Corporate Headquarters

The CBORD Group, Inc.
950 Danby Road, Suite 100C
Ithaca, NY 14850
Tel: 1.844.GO.CBORD (844.462.2673)

Canton, OH

4505 Stephens Cir., NW
Canton, OH 44718
Tel: 844.462.2673

Duluth, GA

2915 Premiere Parkway, Suite 300
Duluth, GA 30097
Tel: 800.741.7100

Waco, TX

220 South 2nd Street, Suite 2C2
Waco, TX 76701
Tel: 844.462.2673


The CBORD Group, Inc.
781 Pacific Highway, Suite 301
Chatswood, NSW 2067
Tel: +61 2 9325 5300

Dubai Office
Middle East & Africa

The CBORD Group, Inc.
Roper Middle East Ltd. FZE
Dubai Airport Free Zone
P.O. Box 293724 Dubai, UAE