Support Contact Information

1. Contact us by phone
   NOTE: Urgent or critical support needs should always be phoned into CBORD Technical Support.
   For all CBORD Technical Support Teams:
   Call 1-844-GO CBORD (1-844-462-2673), Option 1
2. Contact us via the Internet
   The CBORD Customer Portal provides immediate access to the Customer’s support activity at CBORD. The Customer can view the status of the site’s issues in real-time. The Customer can insert notes and additional technical information directly into cases, to share with Support Technicians.

Asia-Pacific Support
Support for all users of CBORD’s systems in Australia, New Zealand, and other Asia-Pacific nations.
Phone: 02 9325 5300

Billing Contact Information

Our email address is: billing at cbord.com
To pay an invoice by credit card, please call 607.330.3932.

Form W-9,Request for Taxpayer Identification Number (TIN) and Certification

Certificate of Liability Insurance

Digital Marketing Questions

Email
marketing at cbord.com

Voice
1.844.GO.CBORD (1.844.462.2673)

Mail
Marketing
The CBORD Group, Inc.
950 Danby Road, Suite 100C
Ithaca, NY 14850